Frame.io vs. Hippo Video

Frame.io is great to use if you are someone that needs to share a lot of video. I could imagine it being used by wedding videographers, film videographers, news organizations, and nonprofits like us. It is also a great tool to add on and use if you use the Adobe Creative Suite. It does not have any editing tools, which is something you might assume it has with it being a video platform. Frame.io is best used for a curated and polished file management experience when collaborating with a team and enhancing the experience for the client or viewers of a pitch or presentation.

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If you're trying to do outreach, it's tough to be different. Cold emails are helpful, but so many people use the same templates or intricate automation in general that many buyers have cold email blindness. If you are trying to reach new prospects or communicate better with your clients, video adds a layer of sophistication that makes a difference. If you just want massive campaigns and are scared of showing your face, avoid Hippo Video.

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• Allows clients to make frame-specific notes, so there is no confusion what they are talking about.
• When multiple stakeholders are making notes, platform automatically sorts them chronologically in the video.
• Multiple stakeholders giving notes can see when their note conflicts with a colleague's.

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• Records videos screen record/webcam.
• Send sales messages.
• Send support messages.
• Team communication.
• Helps collect testimonials.

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• I think that Frame.io could have a better onboarding/training for individuals who are new to using a tool like this.
• Pricing is high for large teams.
• We have to pay close attention to the storage limit. I'd like to see that highlighted more clearly for users.

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• Need an offline version to work
• Need more video effects
• More tutorials will be helpful

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It works well for our small team, but we’ve run into some friction as things scale. Getting external users set up with the right access can be a bit of a hassle, and the cost starts to add up as we bring on more people and projects. That said, it’s still a solid tool, it definitely speeds up our workflow and works seamlessly with Adobe products.

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Frame.io continues to lead with new features that enhance collaboration and review workflows. For a Creative agency, it's been a wonderful digital asset management and client collaboration tool, and more. The ease of uploading and adding stakeholders has had an incredible impact on customer response times, helping us retain and delight our clients.

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I haven't experienced any outages with Frame.io.

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When sharing videos for feedback, there are no noticeable performance issues with Frame.io. Everyone is able to complete their tasks without the program getting in the way.

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The few times I have needed support I have received a quick response - though the one major complaint I have had is regarding the omission of an iPad app - supposedly it is in the works but I haven't seen it release yet. We do have issues with the browser being buggy - especially on slow internet. Whether or not that is something support has failed me on, i'm not sure - but they are responsive, but don't always provide immediate results.

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Hippo Video is in India. They answer your questions but they do take a little time. Not sure if they're a big team but they do respond to important messages. They also use their own tool for support and will show you how to fix the problems that you're having.

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We utilize both Synthesia and Frame.io for different projects. Frame.io we use for editing actual video content that has been captured. Primary use is for customer training and education. We use Synthesia for short-form video production, primarily for software screen recording demonstrations, and for translation functionality (which is excellent).

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Loom is an excellent tool, and I have nothing to say against it, but I feel Hippo Video has an edge on the Marketing/Sales focus that is key for my organizations. Bonjoro is also a good choice, but I noticed a focus on Customer Service and just building relationships with existing clients, which is okay, but for our purposes, we needed a more go-to-market-oriented tool.

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Frame.io was very easy to scale to the appropriate teams needed

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• Frame.io has shortened our review time considerably, saving time.
• Frame.io is wonderful for managing a large team of editors, especially for us when we are using in-house staff and contractors.
• Frame.io has improved the relationship between departments, which was more tense with previous review methods.

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• Greater marketing reach
• Easy testimonials obtained
• Worth the price
• Less effects to create variety

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info