What users are saying about
21 Ratings
8 Ratings
21 Ratings
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Score 8.4 out of 100
8 Ratings
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Score 6.4 out of 100

Likelihood to Recommend

Frame.io

By far Frame is the best video review service out there mainly due to how easy it is to introduce to new users, including on the client side. There is not much instruction required in order to share and edit with a client and ask them to start providing feedback - the system is designed to invite users to give notes and that alone is worth the money.
Joel McAfee | TrustRadius Reviewer

Onehub

Onehub is great for securely sharing or collaborating on files in the cloud. If you have teams that live in different parts of the country or world, Onehub makes it relatively easy to check out files and make changes to them in a secure manner. I think Onehub is good for small to medium sized businesses. I would like to see more enterprise management tools and more robust reporting before recommending Onehub for large enterprises.
Mark McCully | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Frame.io
8.5
Onehub
Task Management
Frame.io
8.4
Onehub
Mobile Access
Frame.io
7.9
Onehub
Search
Frame.io
9.1
Onehub
Visual planning tools
Frame.io
8.7
Onehub

Communication

Frame.io
9.6
Onehub
Chat
Frame.io
9.4
Onehub
Notifications
Frame.io
9.8
Onehub
Discussions
Frame.io
9.3
Onehub
Internal knowledgebase
Frame.io
10.0
Onehub

File Sharing & Management

Frame.io
9.5
Onehub
7.8
Versioning
Frame.io
9.7
Onehub
7.0
Video files
Frame.io
9.8
Onehub
7.0
Audio files
Frame.io
9.7
Onehub
7.0
Document collaboration
Frame.io
10.0
Onehub
8.7
Access control
Frame.io
9.3
Onehub
9.0
Advanced security features
Frame.io
9.3
Onehub
Integrates with Google Drive
Frame.io
9.0
Onehub
Device sync
Frame.io
9.4
Onehub
File search
Frame.io
Onehub
8.3

Cloud Storage Security & Administration

Frame.io
Onehub
8.5
User and role management
Frame.io
Onehub
8.3
File organization
Frame.io
Onehub
8.7

Cloud Storage Platform

Frame.io
Onehub
9.2
Performance
Frame.io
Onehub
8.7
Reliability
Frame.io
Onehub
9.7

Pros

Frame.io

  • Frame.io provides an intuitive interface for clients to leave detailed feedback on videos they've hired us to produce. Users can leave public or private comments and start and stop on whichever video frames they choose. Users can draw on a frame using a non-destructive marker to make specific feedback (e.g. I don't like that this window is overexposed and is distracting me from looking at the interview). This allows for making nuanced critiques that are otherwise difficult to convey without using screengrabs or long email threads.
  • Frame.io is easy to learn. If a user is new to the application, the software determines this and a short tutorial video pops up and teaches the new user how to interact with the application. It does this without taking the user to a new page and risk confusing a client. The software is simple to use and I never have issues with uninformed or flustered clients because of it.
  • Frame.io makes sharing simple. Producers can send review links within the application or copy and paste the link into an email, whichever their preference. Users can also create live presentations to walk clients through a video as well. I've not used this feature extensively, so I'm unsure of how well it works, but the option is available.
  • Frame.io interacts with video editing software (i.e. After Effects, Premiere Pro) using a plug-in. Before applications like Frame.io, we had to reference emails with timecodes and then decipher what the client is asking to have changed. It was cryptic, and feels archaic in hindsight. Now, the integration between the application and our software is seamless. I can revisit feedback by clicking on a comment in the review window, and it takes me to the exact point of criticism in the timeline. It's so easy to use and saves so much time.
Chris Hecox | TrustRadius Reviewer

Onehub

  • Bank level security.
  • Responsive customer service team.
  • Ease of use.
  • Clients love it.
Anonymous | TrustRadius Reviewer

Cons

Frame.io

  • Frame.io's permissions aren't great. Each individual project has its own permissions and there is no way to set a general admin permissions to team members thus allowing them to be added to every project.
  • Frame.io sometimes has issues for our clients where they cannot add edits or where their film does not load.
Anonymous | TrustRadius Reviewer

Onehub

  • Some movements of files and folders can be clunky.
  • Would like a feature like DocuSign for signing confidential documents (unless I just haven't found that feature yet).
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Frame.io

No score
No answers yet
No answers on this topic

Onehub

Onehub 10.0
Based on 1 answer
Our clients and staff enjoy the security level when sending sensitive financial data back and forth.
Anonymous | TrustRadius Reviewer

Usability

Frame.io

Frame.io 10.0
Based on 1 answer
I've used other video review systems, Frame was the only one I didn't question how they allowed you to review - I just started reviewing. It's that simple. It's easy to set up projects, invite collaborators, and then provide a final cut for download. It's naturally built for the kind of work that TV/Film & video production companies do.
Joel McAfee | TrustRadius Reviewer

Onehub

No score
No answers yet
No answers on this topic

Support Rating

Frame.io

Frame.io 8.9
Based on 2 answers
I've only reached out to Frame.io a few times but they responded quickly and offered achievable solutions. The fact that I haven't had to reach out to them more is proof that the platform is easy to use, reliable, and can run on its own. The only issues we have had were related to uploading issues on our end.
Anonymous | TrustRadius Reviewer

Onehub

No score
No answers yet
No answers on this topic

Alternatives Considered

Frame.io

Frame.io is better when being compared to the Google Drive as a platform just because of the usability. Frame.io has a more simple design format, that makes organizing projects and file structures much more readily available when doing a quick search. The ability to review and comment on the different projects is also better in Frame.io as it shows who said what and at what timecode they are referring to.
Alyssa Schmidt | TrustRadius Reviewer

Onehub

Some of our departments use Box for cloud-based file sharing, but Box doesn't have the same level of security that Onehub offers. We prefer to keep our most important and "toxic" data on Onehub because it offers much deeper level security settings.
Mark McCully | TrustRadius Reviewer

Return on Investment

Frame.io

  • Frame.io has allowed the team to collaborate on our own schedules
  • Frame.io has allowed the team to collaborate remotely
  • Frame.io has allowed us to share content with clients for feedback before publishing
Anonymous | TrustRadius Reviewer

Onehub

  • Increased efficiency when dealing with externals and document review.
  • Provides peace of mind that documents are secure in the Cloud and that department wont leak sensitive information.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Frame.io

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Frame.io Editions & Modules

Edition
FreeFree1
Pro$152
Team$252
EnterpriseContact sales team
  1. For up to 2 users
  2. per user/per month
  3. none
Additional Pricing Details

Onehub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Onehub Editions & Modules

Edition
Team29.951
Business99.952
EnterpriseCall for details
  1. 3 paid users included per month
  2. 5 paid users included per month
  3. none
Additional Pricing Details
Team Plan - $10 per additional user Business Plan - $15 per additional user

Rating Summary

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