TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreeConferenceCall.com

    Score5.6 out of 10
    N/AFreeConferenceCall.com is a free audio conferencing solution with features such as audio and video conferencing, screen-sharing, call recording, transcribed keywords, one-click web controls, transcribed keywords, instant messaging, and integrations with Microsoft Outlook and Google Calendar.

    $4

    per month

    GoTo Webinar

    Score8.7 out of 10
    N/AGoToWebinar is GoTo’s webinar and online conferencing solution, and offers features like audience polling and Q&A, flexible scheduling experiences, and webinar templates. It offers CRM integrations and reporting & analytics tools to help engage clients’ audiences.

    $49

    per month per organizer

    Pricing
    FreeConferenceCall.comGoTo Webinar
    Editions & Modules
    Suggested Amount
    $4
    per month
    Average Amount
    $8.21
    per month
    Market Rate
    $15
    per month
    Pay what you can
    Customized
    Lite
    $49/month
    per month per organizer
    Standard
    $99/month
    per month per organizer
    Pro
    $199/month
    per month per organizer
    Enterprise
    $399/month
    per month per organizer
    Offerings
    Pricing Offerings
    FreeConferenceCall.comGoTo Webinar
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFreeconferencecall.com is completely free and only asks customers for contributions. The above prices represent suggested monthly payments but also allow customers to pay what they think is fair.—
    More Pricing Information
    Community Pulse
    FreeConferenceCall.comGoTo Webinar
    Considered Both Products
    FreeConferenceCall.com
    No answer on this topic
    GoTo formerly LogMeIn
    No answer on this topic
    Key User Insights
    Would buy again
    78%
    Would buy again
    7 Answers
    94%
    Would buy again
    112 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    7 Answers
    98%
    Delivers good value for the price
    101 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    97%
    Happy with the feature set
    115 Answers
    Lived up to sales and marketing promises
    78%
    Lived up to sales and marketing promises
    7 Answers
    97%
    Lived up to sales and marketing promises
    68 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    8 Answers
    99%
    Implementation went as expected
    78 Answers
    Features
    FreeConferenceCall.comGoTo Webinar
    Cloud PBX
    Comparison of Cloud PBX features of FreeConferenceCall.com and GoTo Webinar
    Feature
    FreeConferenceCall.com
    8.7
    10 Ratings
    9% above category average
    GoTo Webinar
    -
    Ratings
    Hosted PBX9.03 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)10.02 Ratings00 Ratings
    User templates7.52 Ratings00 Ratings
    Call reports8.18 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of FreeConferenceCall.com and GoTo Webinar
    Feature
    FreeConferenceCall.com
    8.0
    8 Ratings
    3% below category average
    GoTo Webinar
    -
    Ratings
    Answering rules8.01 Ratings00 Ratings
    Call recording8.18 Ratings00 Ratings
    Call park8.02 Ratings00 Ratings
    Call screening8.03 Ratings00 Ratings
    Message alerts8.04 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of FreeConferenceCall.com and GoTo Webinar
    Feature
    FreeConferenceCall.com
    6.4
    10 Ratings
    21% below category average
    GoTo Webinar
    -
    Ratings
    Video conferencing4.76 Ratings00 Ratings
    Audio conferencing4.710 Ratings00 Ratings
    Video screen sharing8.05 Ratings00 Ratings
    Instant messaging8.03 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of FreeConferenceCall.com and GoTo Webinar
    Feature
    FreeConferenceCall.com
    8.0
    2 Ratings
    2% above category average
    GoTo Webinar
    -
    Ratings
    Mobile app for iOS8.02 Ratings00 Ratings
    Mobile app for Android8.02 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FreeConferenceCall.com and GoTo Webinar
    Feature
    FreeConferenceCall.com
    -
    Ratings
    GoTo Webinar
    7.2
    153 Ratings
    7% below category average
    Dashboards00 Ratings7.2145 Ratings
    Data exportability00 Ratings7.1141 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of FreeConferenceCall.com and GoTo Webinar
    Feature
    FreeConferenceCall.com
    -
    Ratings
    GoTo Webinar
    7.6
    170 Ratings
    7% below category average
    High quality audio00 Ratings8.2170 Ratings
    Mobile support00 Ratings7.6120 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of FreeConferenceCall.com and GoTo Webinar
    Feature
    FreeConferenceCall.com
    -
    Ratings
    GoTo Webinar
    7.2
    170 Ratings
    12% below category average
    Calendar integration00 Ratings7.7147 Ratings
    Record meetings / events00 Ratings8.4165 Ratings
    Slideshows00 Ratings8.5148 Ratings
    Event registration00 Ratings8.5161 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of FreeConferenceCall.com and GoTo Webinar
    Feature
    FreeConferenceCall.com
    -
    Ratings
    GoTo Webinar
    8.2
    215 Ratings
    3% below category average
    Audience polling00 Ratings7.9193 Ratings
    Q&A00 Ratings8.6211 Ratings
    Online Events Security
    Comparison of Online Events Security features of FreeConferenceCall.com and GoTo Webinar
    Feature
    FreeConferenceCall.com
    -
    Ratings
    GoTo Webinar
    8.0
    166 Ratings
    4% below category average
    Participant roles & permissions00 Ratings7.8163 Ratings
    Confidential attendee list00 Ratings8.0143 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of FreeConferenceCall.com and GoTo Webinar
    Feature
    FreeConferenceCall.com
    -
    Ratings
    GoTo Webinar
    8.1
    133 Ratings
    2% above category average
    Branding options00 Ratings8.1129 Ratings
    Integration to Marketing Automation00 Ratings8.0113 Ratings
    Best Alternatives
    FreeConferenceCall.comGoTo Webinar
    Small Businesses
    CallFire
    Score9.7 out of 10
    EverWebinar
    Score9 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Webex Webinars
    Score9 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    BlueJeans Events (discontinued)
    Score2.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreeConferenceCall.comGoTo Webinar
    Likelihood to Recommend
    5.2
    (12 ratings)
    7.5
    (226 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.2
    (8 ratings)
    Usability
    10.0
    (1 ratings)
    8.6
    (222 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    7.9
    (2 ratings)
    Support Rating
    9.5
    (3 ratings)
    7.3
    (4 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    7.0
    (5 ratings)
    Configurability
    -
    (0 ratings)
    5.8
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    7.8
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.9
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.0
    (2 ratings)
    User Testimonials
    FreeConferenceCall.comGoTo Webinar
    Likelihood to Recommend
    FreeConferenceCall.com
    FreeConferenceCall is well suited for a low price service to connect with others. The onboarding is super simple and easy to use. The ability to record to the cloud is also useful. The ability to host a large number of people is great. The only scenario I can think of less appropriate is that the interface just looks a bit dated, so maybe it is not the best for the wow factor of dealing with clients.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    It is great for big events like training or product demos. It's good for marketing webinars with features like polls and Q&A. It's not ideal for small, casual meetings. It can be too expensive for some businesses. For smaller events, other tools might be better.
    Read full review
    Pros
    FreeConferenceCall.com
    • The online portal to access call details and recordings is very easy to use.
    • The functions that are offered beyond the free plan are competitive with other providers.
    • I feel that our calls are secure with our own personal access codes and the same number always being used.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • We launched a product for a mass and more than 500 people attended the webinar and it was seamless.
    • Recording capability for the later usage
    • Setup is very simple for both admins and end users
    • Polls are helpful in assessing the engagement of the customers
    Incentivized
    Read full review
    Cons
    FreeConferenceCall.com
    • Recently callers cannot get onto the call
    • Users on the call get bumped off
    • Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
    • I found customer service representatives rude and dismissive
    Read full review
    GoTo formerly LogMeIn
    • Can't schedule recurring webinars twice per week or every other week--must manually add or delete instances.
    • Can't schedule recurring webinars more than 'x' number of instances (less than a year's worth).
    • If you want a recurring webinar to continue past the last instance (in order to keep the same link), your only option is to manually add future instances before the last one occurs. If the last instance occurs, the webinar (and corresponding link) are archived with no recourse and you must recreate it from scratch and update every bit of external collateral with a new link. So I have to have reminders on my calendar every 6 months to go in and add additional dates for all my recurring webinars in order to keep my links active.
    • Canceling/changing seats is a huge pain.
    • The default 'join' screen is app-based rather than web based, so registrants often have to download GTW. I have a lot of clients whose computers are locked down from unapproved apps and have missed the webinar because the ability to join on the web is very unintuitive.
    Incentivized
    Read full review
    Likelihood to Renew
    FreeConferenceCall.com
    It is so user friendly.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem. There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.
    Read full review
    Usability
    FreeConferenceCall.com
    I am and have been extremely pleased with my use of this product.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    This is very easy to set up, configure, onboard, and use. The features can be explored without much ado. In-webinar and post-webinar features are also used seamlessly. Any new person can self-train in minutes and be hands-on. I love the overall usability of this tool.
    Incentivized
    Read full review
    Reliability and Availability
    FreeConferenceCall.com
    No answers on this topic
    GoTo formerly LogMeIn
    I rated GoTo Webinar a 9 out of 10 for availability because it generally performs reliably, with minimal application errors or unplanned outages. The platform’s high uptime ensures that it’s usually accessible when needed, supporting a seamless experience for scheduling and conducting webinars. While occasional minor issues may arise, they are infrequent and typically well-managed, contributing to a strong overall rating for availability.
    Incentivized
    Read full review
    Performance
    FreeConferenceCall.com
    No answers on this topic
    GoTo formerly LogMeIn
    I rated GoTo Webinar an 8 out of 10 for performance due to its generally robust capabilities. Pages load quickly, and reports are generated efficiently, even for complex data sets. The platform’s integration with other systems typically doesn’t introduce significant latency or performance issues. However, during peak usage times or when handling very large data volumes, there can be occasional slowdowns. Despite these instances, GoTo Webinar consistently provides strong performance and reliability in its core functions.
    Incentivized
    Read full review
    Support Rating
    FreeConferenceCall.com
    I haven't had the need to call for any support at all yet for FreeConferenceCall.com. It has just worked splendidly for me. That being said, when I first downloaded it and got started using it there was a wizard which made every section and button very clear on what it does. It was easy to get started by following the wizard. I imagine then that their customer service will be just as good.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.
    Incentivized
    Read full review
    Implementation Rating
    FreeConferenceCall.com
    It's a no brainer!
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    I didn't participate in the implementation nor did my company. As far as I know we have an IT office running alla these projects and we just use the final products for our educational purposes. I also didn't notice implementation at any level while using the desktop interface, but would immediately recognize it, if so.
    Incentivized
    Read full review
    Alternatives Considered
    FreeConferenceCall.com
    So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    GoToWebinar has a user-friendly interface and intuitive controls. When comparing it with other platforms, assess how easily you can navigate through features, set up events, and engage with participants. Connection stability, audio and video quality seem pretty much ok. Interactive polls, Q&A sessions, recording options are also working fine and provide to the user experience
    Incentivized
    Read full review
    Scalability
    FreeConferenceCall.com
    No answers on this topic
    GoTo formerly LogMeIn
    I rated GoTo Webinar an 8 out of 10 for scalability because it effectively supports deployment across multiple departments and sites with its flexible features. It allows for easy management of large-scale webinars and integration with various systems, accommodating a growing number of users and sessions. However, some users might find limitations in advanced customization or specific integration needs as their requirements become more complex. Overall, its robust capabilities and adaptability make it a strong choice for scalable webinar solutions.
    Incentivized
    Read full review
    Return on Investment
    FreeConferenceCall.com
    • We pay next to nothing for our access and it creates a professional means of connecting with our clients.
    • Connecting via FreeConferenceCall.com has helped our business stay afloat during this challenging time by giving us multiple ways to connect with our clients.
    • FreeConferenceCall.com has allowed our team to more efficiently collaborate by being able to access calls even when they aren't able to be present during the live conversation.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • GoTo Webinar has been an excellent way to stay relevant and to get current topics/information to our target audience.
    • We usually get 100-200 attendees per session in a niche market, many are international attendees
    • The ability to get specific data from the audience via custom registration questions allows us to really focus on what they want to see.
    Read full review
    ScreenShots

    GoTo Webinar Screenshots

    Screenshot of Setup flow for a new webinar in GoTo Webinar.Screenshot of Organizer's Control Panel and in-session experience