What users are saying about
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.1 out of 100
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Feature Set Ratings

  • VirtualPBX ranks higher in 4 feature sets: Cloud PBX, Call Management, VoIP system collaboration, Mobile apps

Cloud PBX

8.7

FreeConferenceCall.com

87%
9.4

VirtualPBX

94%
VirtualPBX ranks higher in 4/5 features

Hosted PBX

9.0
90%
3 Ratings
9.0
90%
1 Rating

Multi-level Interactive Voice Response (IVR)

10.0
100%
2 Ratings
9.0
90%
1 Rating

User templates

7.5
75%
2 Ratings
10.0
100%
1 Rating

Call reports

8.5
85%
8 Ratings
9.0
90%
1 Rating

Directory of employee names

N/A
0 Ratings
10.0
100%
1 Rating

Call Management

8.1

FreeConferenceCall.com

81%
9.4

VirtualPBX

94%
VirtualPBX ranks higher in 5/5 features

Answering rules

8.0
80%
1 Rating
10.0
100%
1 Rating

Call recording

8.7
87%
8 Ratings
10.0
100%
1 Rating

Call park

8.0
80%
2 Ratings
9.0
90%
1 Rating

Call screening

8.0
80%
3 Ratings
9.0
90%
1 Rating

Message alerts

8.0
80%
4 Ratings
9.0
90%
1 Rating

VoIP system collaboration

7.0

FreeConferenceCall.com

70%
9.8

VirtualPBX

98%
VirtualPBX ranks higher in 4/4 features

Video conferencing

5.3
53%
6 Ratings
10.0
100%
1 Rating

Audio conferencing

6.1
61%
10 Ratings
10.0
100%
1 Rating

Video screen sharing

8.3
83%
5 Ratings
9.0
90%
1 Rating

Instant messaging

8.2
82%
3 Ratings
10.0
100%
1 Rating

Mobile apps

8.4

FreeConferenceCall.com

84%
9.0

VirtualPBX

90%
VirtualPBX ranks higher in 2/2 features

Mobile app for iOS

8.4
84%
2 Ratings
9.0
90%
1 Rating

Mobile app for Android

8.4
84%
2 Ratings
9.0
90%
1 Rating

Attribute Ratings

  • VirtualPBX is rated higher in 1 area: Likelihood to Recommend
  • FreeConferenceCall.com and VirtualPBX are tied in 1 area: Likelihood to Renew

Likelihood to Recommend

5.8

FreeConferenceCall.com

58%
12 Ratings
10.0

VirtualPBX

100%
3 Ratings

Likelihood to Renew

10.0

FreeConferenceCall.com

100%
1 Rating
10.0

VirtualPBX

100%
1 Rating

Usability

10.0

FreeConferenceCall.com

100%
1 Rating

VirtualPBX

N/A
0 Ratings

Support Rating

9.5

FreeConferenceCall.com

95%
6 Ratings

VirtualPBX

N/A
0 Ratings

Implementation Rating

10.0

FreeConferenceCall.com

100%
2 Ratings

VirtualPBX

N/A
0 Ratings

Likelihood to Recommend

FreeConferenceCall.com

FreeConferenceCall is well suited for a low price service to connect with others. The onboarding is super simple and easy to use. The ability to record to the cloud is also useful. The ability to host a large number of people is great. The only scenario I can think of less appropriate is that the interface just looks a bit dated, so maybe it is not the best for the wow factor of dealing with clients.
Read full review

VirtualPBX

We consider that it is a very complete internet call software that is worth having in all companies that want to increase their sales through customer service agents because, with all its tools, agents improve their workday by day.
Read full review

Pros

FreeConferenceCall.com

  • The online portal to access call details and recordings is very easy to use.
  • The functions that are offered beyond the free plan are competitive with other providers.
  • I feel that our calls are secure with our own personal access codes and the same number always being used.
Read full review

VirtualPBX

  • Customizable auto attendant
  • Reliability
  • Personalized phone conferencing
Read full review

Cons

FreeConferenceCall.com

  • Recently callers cannot get onto the call
  • Users on the call get bumped off
  • Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
  • I found customer service representatives rude and dismissive
Read full review

VirtualPBX

  • Integration of the application and virtual management features in that area such as High Availability
Read full review

Pricing Details

FreeConferenceCall.com

Starting Price

$4 per month

Editions & Modules

FreeConferenceCall.com editions and modules pricing
EditionModules
Suggested Amount$41
Average Amount$8.212
Market Rate$153
Pay what you canCustomized4

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Freeconferencecall.com is completely free and only asks customers for contributions. The above prices represent suggested monthly payments but also allow customers to pay what they think is fair.

VirtualPBX

Starting Price

$9 per month

Editions & Modules

VirtualPBX editions and modules pricing
EditionModules
Starter$9.001
Flex$18.002
Pro$24.003
Premier$34.004

Footnotes

  1. per month per user
  2. per month per user
  3. per month per user
  4. per month per user

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Discount available for annual pricing.

Likelihood to Renew

FreeConferenceCall.com

It is so user friendly.
Read full review

VirtualPBX

Once it works and has retain ROI.....keep it going
Read full review

Usability

FreeConferenceCall.com

I am and have been extremely pleased with my use of this product.
Read full review

VirtualPBX

No answers on this topic

Support Rating

FreeConferenceCall.com

I haven't had the need to call for any support at all yet for FreeConferenceCall.com. It has just worked splendidly for me. That being said, when I first downloaded it and got started using it there was a wizard which made every section and button very clear on what it does. It was easy to get started by following the wizard. I imagine then that their customer service will be just as good.
Read full review

VirtualPBX

No answers on this topic

Implementation Rating

FreeConferenceCall.com

It's a no brainer!
Read full review

VirtualPBX

No answers on this topic

Alternatives Considered

FreeConferenceCall.com

So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
Read full review

VirtualPBX

Auto attendant and voice conference capabilities are a good value for SOHO users that need to make a positive impression upon their customers.
Read full review

Return on Investment

FreeConferenceCall.com

  • We pay next to nothing for our access and it creates a professional means of connecting with our clients.
  • Connecting via FreeConferenceCall.com has helped our business stay afloat during this challenging time by giving us multiple ways to connect with our clients.
  • FreeConferenceCall.com has allowed our team to more efficiently collaborate by being able to access calls even when they aren't able to be present during the live conversation.
Read full review

VirtualPBX

  • We have been able to improve greatly with this software, our communications and interactions with customers improved, and agent performance and productivity improved, which translates into higher profits for the company. It is easy to use this program, so it did not take us long to adapt to it and its functions.
Read full review

Add comparison