What users are saying about
16 Ratings
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Score 8.1 out of 100
4 Ratings
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Score 8 out of 100

Likelihood to Recommend

FreeConferenceCall.com

I think that FreeConferenceCall.com is well suited for anyone, really. They do a great job at providing options for all types of scenarios-from basic phone calls to now offering the video conference. The only time I think that it might not be as advantageous to use is when there are only 2 people that are needing to connect-in that case it's just as easy to direct dial
Amy O'Day | TrustRadius Reviewer

VirtualPBX

I wouldn't recommend it for use with SIP extensions or over 10 users. SIP is too unreliable (not Virtual PBX's fault) and [for] over 10 users it gets too expensive for a small office or home office (SOHO).
Jody Thomas | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

FreeConferenceCall.com
9.0
VirtualPBX
Hosted PBX
FreeConferenceCall.com
9.7
VirtualPBX
Multi-level Interactive Voice Response (IVR)
FreeConferenceCall.com
10.0
VirtualPBX
User templates
FreeConferenceCall.com
7.5
VirtualPBX
Call reports
FreeConferenceCall.com
8.7
VirtualPBX

Call Management

FreeConferenceCall.com
8.3
VirtualPBX
Answering rules
FreeConferenceCall.com
8.0
VirtualPBX
Call recording
FreeConferenceCall.com
9.3
VirtualPBX
Call park
FreeConferenceCall.com
8.0
VirtualPBX
Call screening
FreeConferenceCall.com
8.0
VirtualPBX
Message alerts
FreeConferenceCall.com
8.0
VirtualPBX

VoIP system collaboration

FreeConferenceCall.com
8.8
VirtualPBX
Video conferencing
FreeConferenceCall.com
8.5
VirtualPBX
Audio conferencing
FreeConferenceCall.com
9.5
VirtualPBX
Video screen sharing
FreeConferenceCall.com
8.7
VirtualPBX
Instant messaging
FreeConferenceCall.com
8.5
VirtualPBX

Mobile apps

FreeConferenceCall.com
10.0
VirtualPBX
Mobile app for iOS
FreeConferenceCall.com
10.0
VirtualPBX
Mobile app for Android
FreeConferenceCall.com
10.0
VirtualPBX

Pros

FreeConferenceCall.com

  • Clear calls, it is easy to hear no matter how many participants are on the call.
  • Does not kick participants off, we have up to 40 people on the call and it works fine.
  • Easy to remember, the phone number and code is the same so it is easy for staff to recall.
  • No busy signals, we can always get through to set up call.
Leslie Fusaro | TrustRadius Reviewer

VirtualPBX

  • Ease of deployment
  • Common management thru common virtual management tools
  • Ease to maintain
Anonymous | TrustRadius Reviewer

Cons

FreeConferenceCall.com

  • Recently callers cannot get onto the call
  • Users on the call get bumped off
  • Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
  • I found customer service representatives rude and dismissive
Anonymous | TrustRadius Reviewer

VirtualPBX

  • Integration with web conferencing service
  • Voice to text translation for VM
  • Mobile application for voice mail and configuration changes
Jody Thomas | TrustRadius Reviewer

Likelihood to Renew

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It is so user friendly.
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

VirtualPBX

VirtualPBX 10.0
Based on 1 answer
Once it works and has retain ROI.....keep it going
Anonymous | TrustRadius Reviewer

Usability

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
I am and have been extremely pleased with my use of this product.
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

VirtualPBX

No score
No answers yet
No answers on this topic

Support Rating

FreeConferenceCall.com

FreeConferenceCall.com 9.5
Based on 3 answers
I didn't have to reach out for support that often - but when I did, I got prompt clear responses.
Michelle Braun | TrustRadius Reviewer

VirtualPBX

No score
No answers yet
No answers on this topic

Implementation Rating

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It's a no brainer!
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

VirtualPBX

No score
No answers yet
No answers on this topic

Alternatives Considered

FreeConferenceCall.com

So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
Doug Mancosky | TrustRadius Reviewer

VirtualPBX

Auto attendant and voice conference capabilities are a good value for SOHO users that need to make a positive impression upon their customers.
Jody Thomas | TrustRadius Reviewer

Return on Investment

FreeConferenceCall.com

  • It was free so cost was good.
  • Lacks features we needed.
  • We now prefer Zoom which has apps, features and more we need.
Anonymous | TrustRadius Reviewer

VirtualPBX

  • Faster ROI
  • Lower maintenance costs
  • Common processes (less training)
Anonymous | TrustRadius Reviewer

Pricing Details

FreeConferenceCall.com

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FreeConferenceCall.com Editions & Modules

Additional Pricing Details

VirtualPBX

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

VirtualPBX Editions & Modules

Edition
Flex$14.991
Essentials$19.991
Advanced$24.991
Enterprise$36.991
300 Minutes$29.992
500 Minutes$39.992
1000 Minutes$49.992
  1. per user, per month
  2. per month (unlimited users)
Additional Pricing Details

Rating Summary

Likelihood to Recommend

FreeConferenceCall.com
8.0
VirtualPBX
9.0

Likelihood to Renew

FreeConferenceCall.com
10.0
VirtualPBX
10.0

Usability

FreeConferenceCall.com
10.0
VirtualPBX

Support Rating

FreeConferenceCall.com
9.5
VirtualPBX

Implementation Rating

FreeConferenceCall.com
10.0
VirtualPBX

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