What users are saying about
192 Ratings
192 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100

Feature Set Ratings

  • FreshBooks ranks higher in 2 feature sets: Security, Order Management
  • Odoo Accounting ranks higher in 3 feature sets: Customization, Reporting & Analytics, General Ledger and Configurable Accounting

Customization

6.1

FreshBooks

61%
8.0

Odoo Accounting

80%
FreshBooks ranks higher in 1/2 features

API for custom integration

5.9
59%
26 Ratings
N/A
0 Ratings

Plug-ins

6.3
63%
22 Ratings
8.0
80%
1 Rating

Security

8.7

FreshBooks

87%
8.5

Odoo Accounting

85%
FreshBooks ranks higher in 1/2 features

Single sign-on capability

10.0
100%
1 Rating
N/A
0 Ratings

Role-based user permissions

7.4
74%
37 Ratings
8.5
85%
2 Ratings

Reporting & Analytics

6.6

FreshBooks

66%
9.0

Odoo Accounting

90%
Odoo Accounting ranks higher in 3/3 features

Dashboards

7.9
79%
50 Ratings
8.5
85%
2 Ratings

Standard reports

7.2
72%
48 Ratings
8.5
85%
2 Ratings

Custom reports

4.8
48%
2 Ratings
10.0
100%
1 Rating

General Ledger and Configurable Accounting

7.2

FreshBooks

72%
8.6

Odoo Accounting

86%
Odoo Accounting ranks higher in 17/19 features

Accounts payable

5.4
54%
35 Ratings
9.0
90%
2 Ratings

Accounts receivable

7.4
74%
49 Ratings
9.0
90%
2 Ratings

Cash management

7.0
70%
3 Ratings
9.0
90%
2 Ratings

Bank reconciliation

7.0
70%
2 Ratings
9.0
90%
2 Ratings

Expense management

7.3
73%
45 Ratings
9.0
90%
2 Ratings

Time tracking

8.8
88%
38 Ratings
N/A
0 Ratings

Multi-currency support

7.0
70%
1 Rating
9.0
90%
2 Ratings

Regulations compliance

6.0
60%
17 Ratings
N/A
0 Ratings

Self-service portal

9.1
91%
3 Ratings
10.0
100%
1 Rating

Fixed asset management

N/A
0 Ratings
8.0
80%
1 Rating

Global Financial Support

N/A
0 Ratings
8.0
80%
1 Rating

Primary and Secondary Ledgers

N/A
0 Ratings
7.0
70%
1 Rating

Intercompany Accounting

N/A
0 Ratings
8.5
85%
2 Ratings

Localizations

N/A
0 Ratings
8.5
85%
2 Ratings

Journals and Reconciliations

N/A
0 Ratings
8.5
85%
2 Ratings

Enterprise Accounting

N/A
0 Ratings
10.0
100%
1 Rating

Configurable Accounting

N/A
0 Ratings
9.0
90%
2 Ratings

Centralized Rules Framework

N/A
0 Ratings
7.0
70%
1 Rating

Standardized Processes

N/A
0 Ratings
7.0
70%
1 Rating

Order Management

7.8

FreshBooks

78%
7.7

Odoo Accounting

77%
Odoo Accounting ranks higher in 5/6 features

Pricing

7.1
71%
33 Ratings
8.0
80%
1 Rating

Order entry

8.0
80%
33 Ratings
8.0
80%
1 Rating

Credit card processing

6.0
60%
34 Ratings
8.5
85%
2 Ratings

Cost of goods sold

10.0
100%
1 Rating
8.5
85%
2 Ratings

End-to-end order visibility

N/A
0 Ratings
7.0
70%
1 Rating

Order exception Resolution

N/A
0 Ratings
6.0
60%
1 Rating

Payroll Management

FreshBooks

Feature Set Not Supported
N/A
7.0

Odoo Accounting

70%
Odoo Accounting ranks higher in 2/2 features

Pay calculation

N/A
0 Ratings
7.0
70%
1 Rating

Reimbursement management

N/A
0 Ratings
7.0
70%
1 Rating

Inventory Management

FreshBooks

Feature Set Not Supported
N/A
7.3

Odoo Accounting

73%
Odoo Accounting ranks higher in 4/4 features

Inventory tracking

N/A
0 Ratings
7.0
70%
1 Rating

Automatic reordering

N/A
0 Ratings
7.0
70%
1 Rating

Location management

N/A
0 Ratings
7.0
70%
1 Rating

Manufacturing module

N/A
0 Ratings
8.0
80%
1 Rating

Attribute Ratings

  • Odoo Accounting is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

6.3

FreshBooks

63%
67 Ratings
9.5

Odoo Accounting

95%
2 Ratings

Likelihood to Renew

7.6

FreshBooks

76%
18 Ratings

Odoo Accounting

N/A
0 Ratings

Usability

6.5

FreshBooks

65%
13 Ratings
9.0

Odoo Accounting

90%
2 Ratings

Availability

10.0

FreshBooks

100%
4 Ratings

Odoo Accounting

N/A
0 Ratings

Performance

8.0

FreshBooks

80%
2 Ratings

Odoo Accounting

N/A
0 Ratings

Support Rating

7.5

FreshBooks

75%
13 Ratings
8.0

Odoo Accounting

80%
2 Ratings

Implementation Rating

10.0

FreshBooks

100%
2 Ratings

Odoo Accounting

N/A
0 Ratings

Likelihood to Recommend

FreshBooks

FreshBooks is the perfect tool for businesses who have hundreds of clients and customers whom they invoice regularly. It removes the need to manually send invoices to clients and customers, by streamlining inputted information to create an automated invoicing system which keeps clients and customers up to date with their bills. It is also a great tool for managing expenses, especially for companies with different teams working on varying projects, ensuring these teams do not exceed the budget ceiling.
Read full review

Odoo

I found out that a tile store near me uses this app. Odoo Invoicing is well suited to most businesses. Perhaps somebody with very little accounting background would find it difficult to use. That said with customer support options and the online training videos they offer, this could be overcome in most cases.
Read full review

Pros

FreshBooks

  • FreshBooks is pretty intuitive to use. I did have some questions when I first started using the system, but it wasn't a long learning curve.
  • FreshBooks provides more capability than other billing applications such as PaySimple or BlinkSale. FreshBooks does provide an easy invoicing function. It's easy to create invoices that can be sent via email or snail mail to one or more individuals (for example, the decision-maker and the accounting dept). Clients can pay online or send a check and then I note that the payment has been received. If paid by credit card, the system automatically marks the invoice paid. Your business accounts such as bank accounts can be linked to FreshBooks. Then, the system can automatically draw in expenses and will create simple P&amp;L reports, overdue invoices, client history, etc. If you don't have inventory and complex payroll, etc. FreshBooks provides just the right level of capability to make financial tracking simple.
  • FreshBooks integrates with a number of credit card companies. I use Stripe, which has fees similar to Paypal, but much more reliable processing. I can accept all credit cards, including American Express, for a reasonable fee.
Read full review

Odoo

  • Simple and easy to use Integrated Accounting Software
  • Affordable subscriptions option for cost saving
  • Highly customizable options available
Read full review

Cons

FreshBooks

  • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
  • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
  • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
Read full review

Odoo

  • Synchronize Merchant Processor Accounts
Read full review

Pricing Details

FreshBooks

Starting Price

$0

Editions & Modules

FreshBooks editions and modules pricing
EditionModules
Lite$4.501
Plus$7.502
Premium$153
SelectCustom Pricing4

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Odoo Accounting

Starting Price

$0

Editions & Modules

Odoo Accounting editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Likelihood to Renew

    FreshBooks

    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review

    Odoo

    No answers on this topic

    Usability

    FreshBooks

    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Read full review

    Odoo

    I believe Odoo Accounting software is an easy-to-use, intuitive and user-friendly accounting software that can be available in both free community versions and enterprise versions. In terms of the software subscription cost-effectiveness and overall functionalities, Odoo Accounting will be a good choice for the small and medium businesses that want to change their existing legacy systems into a more modernized and cost-saving fully integrated cloud-based solution because of its user-friendly interface and easy to map with their existing business processes effectively.
    Read full review

    Reliability and Availability

    FreshBooks

    FreshBooks is easy to use and always works!
    Read full review

    Odoo

    No answers on this topic

    Support Rating

    FreshBooks

    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Read full review

    Odoo

    Odoo has two forms of support.
    1. Success packs where you get a Single Point of Contact (SPoC). This is great.
    2. Free support tickets. This is not stellar, and is only applicable within the standard framework. They will not support customizations for free. That said, I have found that they generally can help me out.
    Read full review

    Implementation Rating

    FreshBooks

    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review

    Odoo

    No answers on this topic

    Alternatives Considered

    FreshBooks

    We do not consider other options since our client wants the implementation of this platform in order to use it in the two countries where it has operations.

    At the moment, full integration was not possible and we still share the information with a Mexican system to complete everything necessary.
    Read full review

    Odoo

    Odoo Accounting is a simple, easy-to-use, and user-friendly accounting solution in terms of cost efficiency and the knowledge to use it. Odoo has a wide range of applications available and very customizable according to its modular structure. In addition, it is not very complex to use for the users and will be familiar with the system interfaces within a short period.
    Read full review

    Return on Investment

    FreshBooks

    • Freshbooks saves me time compared to when I managed to invoice without an app.
    • Freshbooks make keeping my invoices organized which saves me time.
    • Freshbooks helps me to know who is late on payments. When I was doing this by hand, some invoices would get lost in the clutter and I would not find out I haven't been paid until much later.
    Read full review

    Odoo

    • Low cost
    • More Automation
    • Centralized Management
    Read full review

    Screenshots

    Add comparison