Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FreshBooks
Score 9.0 out of 10
Small Businesses (1-50 employees)
FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.
$21
per month
SAP Cloud ERP
Score 8.6 out of 10
N/A
SAP Cloud ERP (SAP S/4HANA Cloud) is a modular ERP that enables users to run mission-critical operations in real time from anywhere, introduce new business models in any industry, and expand globally. SAP Cloud ERP is a SaaS product and can also be deployed in a hybrid landscape for quicker time to value.​ ​​ SAP Cloud ERP is a foundational component of theN/A
Pricing
FreshBooksSAP Cloud ERP
Editions & Modules
Lite
$21
per month
Plus
$38
per month
Premium
$65
per month
Select
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
FreshBooksSAP Cloud ERP
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details10% discount for annual pricing.Per user, per month
More Pricing Information
Community Pulse
FreshBooksSAP Cloud ERP
Features
FreshBooksSAP Cloud ERP
Customization
Comparison of Customization features of Product A and Product B
FreshBooks
9.1
35 Ratings
18% above category average
SAP Cloud ERP
7.7
660 Ratings
4% above category average
API for custom integration9.330 Ratings7.8633 Ratings
Plug-ins9.026 Ratings7.6583 Ratings
Security
Comparison of Security features of Product A and Product B
FreshBooks
10.0
41 Ratings
20% above category average
SAP Cloud ERP
8.3
757 Ratings
1% below category average
Single sign-on capability10.01 Ratings8.5713 Ratings
Role-based user permissions10.041 Ratings8.2745 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
FreshBooks
7.5
57 Ratings
4% below category average
SAP Cloud ERP
7.7
763 Ratings
5% above category average
Dashboards9.057 Ratings7.7705 Ratings
Standard reports8.855 Ratings7.8750 Ratings
Custom reports4.82 Ratings7.6692 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
FreshBooks
7.5
56 Ratings
2% below category average
SAP Cloud ERP
8.3
794 Ratings
8% above category average
Accounts payable8.041 Ratings8.2771 Ratings
Accounts receivable9.455 Ratings8.2732 Ratings
Cash management7.03 Ratings00 Ratings
Bank reconciliation7.02 Ratings00 Ratings
Expense management6.651 Ratings00 Ratings
Time tracking7.642 Ratings00 Ratings
Multi-currency support7.01 Ratings00 Ratings
Regulations compliance6.021 Ratings00 Ratings
Self-service portal9.13 Ratings00 Ratings
Global Financial Support00 Ratings7.9278 Ratings
Primary and Secondary Ledgers00 Ratings7.9294 Ratings
Journals and Reconciliations00 Ratings8.0315 Ratings
Configurable Accounting00 Ratings8.0290 Ratings
Standardized Processes00 Ratings8.3326 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
FreshBooks
9.5
49 Ratings
24% above category average
SAP Cloud ERP
8.2
670 Ratings
4% above category average
Pricing8.839 Ratings8.0638 Ratings
Order entry9.337 Ratings8.1649 Ratings
Credit card processing9.741 Ratings9.024 Ratings
Cost of goods sold10.01 Ratings8.3614 Ratings
Order Orchestration00 Ratings7.9237 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
FreshBooks
-
Ratings
SAP Cloud ERP
8.1
433 Ratings
9% above category average
Pay calculation00 Ratings7.9381 Ratings
Benefit plan administration00 Ratings7.9368 Ratings
Direct deposit files00 Ratings7.7368 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
FreshBooks
-
Ratings
SAP Cloud ERP
8.3
660 Ratings
5% above category average
Inventory tracking00 Ratings8.3646 Ratings
Automatic reordering00 Ratings7.9555 Ratings
Location management00 Ratings7.9533 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
FreshBooks
-
Ratings
SAP Cloud ERP
8.5
309 Ratings
13% above category average
Billing Management00 Ratings9.01 Ratings
Cash and Asset Management00 Ratings7.9279 Ratings
Travel & Expense Management00 Ratings10.01 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings7.5238 Ratings
Period Close00 Ratings7.9303 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
FreshBooks
-
Ratings
SAP Cloud ERP
9.3
1 Ratings
28% above category average
Project Planning and Scheduling00 Ratings10.01 Ratings
Task Insight for Project Managers00 Ratings8.01 Ratings
Project Mobile Functionality00 Ratings10.01 Ratings
Definable Resource Pools00 Ratings9.01 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
FreshBooks
-
Ratings
SAP Cloud ERP
8.1
134 Ratings
9% above category average
Award Lifecycle Management00 Ratings8.1134 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
FreshBooks
-
Ratings
SAP Cloud ERP
7.9
256 Ratings
12% above category average
Bids Analyzed and Compared00 Ratings7.8180 Ratings
Contract Authoring00 Ratings7.9182 Ratings
Contract Repository00 Ratings7.7176 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings8.1231 Ratings
Supplier Management00 Ratings8.0228 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
FreshBooks
-
Ratings
SAP Cloud ERP
9.8
1 Ratings
39% above category average
Risk Repository00 Ratings10.01 Ratings
Control Management00 Ratings10.01 Ratings
Control Efficiency Assessments00 Ratings10.01 Ratings
Issue Detection00 Ratings9.01 Ratings
Remediation and Certification00 Ratings10.01 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
FreshBooks
-
Ratings
SAP Cloud ERP
8.0
208 Ratings
15% above category average
Transportation Planning and Optimization00 Ratings8.1184 Ratings
Transportation Execution Management00 Ratings8.0179 Ratings
Trade and Customs Management00 Ratings7.7164 Ratings
Fulfillment Management00 Ratings8.2171 Ratings
Warehouse Workforce Management00 Ratings8.0165 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
FreshBooks
-
Ratings
SAP Cloud ERP
8.2
198 Ratings
10% above category average
Production Process Design00 Ratings8.2179 Ratings
Production Management00 Ratings8.3183 Ratings
Configuration Management00 Ratings8.3171 Ratings
Work Execution00 Ratings8.2177 Ratings
Manufacturing Costs00 Ratings8.1175 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
FreshBooks
-
Ratings
SAP Cloud ERP
7.8
241 Ratings
9% above category average
Forecasting00 Ratings7.6217 Ratings
Inventory Planning00 Ratings8.0232 Ratings
Performance Monitoring00 Ratings7.7221 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
FreshBooks
-
Ratings
SAP Cloud ERP
9.0
216 Ratings
21% above category average
Proposal Management00 Ratings10.01 Ratings
Product Master Data Management00 Ratings8.0216 Ratings
Best Alternatives
FreshBooksSAP Cloud ERP
Small Businesses
QuickBooks Self-Employed (discontinued)
QuickBooks Self-Employed (discontinued)
Score 5.9 out of 10
Zoho One
Zoho One
Score 9.3 out of 10
Medium-sized Companies
Zoho Books
Zoho Books
Score 9.1 out of 10
Infor VISUAL
Infor VISUAL
Score 7.4 out of 10
Enterprises
Oracle Fusion Cloud Enterprise Performance Management
Oracle Fusion Cloud Enterprise Performance Management
Score 7.5 out of 10
24SevenOffice
24SevenOffice
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FreshBooksSAP Cloud ERP
Likelihood to Recommend
8.2
(75 ratings)
8.3
(706 ratings)
Likelihood to Renew
7.6
(18 ratings)
9.6
(17 ratings)
Usability
9.6
(20 ratings)
8.0
(604 ratings)
Availability
10.0
(2 ratings)
9.0
(3 ratings)
Performance
8.0
(1 ratings)
9.0
(2 ratings)
Support Rating
6.0
(11 ratings)
6.6
(78 ratings)
In-Person Training
-
(0 ratings)
9.0
(1 ratings)
Online Training
-
(0 ratings)
9.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
7.6
(9 ratings)
Configurability
-
(0 ratings)
8.3
(4 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
4.5
(2 ratings)
Ease of integration
-
(0 ratings)
8.0
(2 ratings)
Product Scalability
-
(0 ratings)
8.0
(2 ratings)
Professional Services
-
(0 ratings)
9.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
6.5
(3 ratings)
Vendor pre-sale
-
(0 ratings)
7.1
(3 ratings)
User Testimonials
FreshBooksSAP Cloud ERP
Likelihood to Recommend
FreshBooks
I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
Read full review
SAP
SAP Cloud ERP reduces dependency on multiple systems and ensures improved efficiency in enterprise resource planning. Real-time reporting capabilities and scalability of the product. Use of the software ensures compliance and allows smooth integration with other systems. The software allows customization to accommodate users' uniqueness and has very convenient customer support services. The only major challenge with the software is limited configuration.
Read full review
Pros
FreshBooks
  • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
  • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
  • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
Read full review
SAP
  • It helps you streamline financial operations and core HR functions, optimize inventory management & procurement process.
  • It helps you reduce high upfront capital expenditure required for on-premise setup.
  • Its intelligent automation helps you automate repetitive, routine tasks and use machine learning for predictive analysis.
Read full review
Cons
FreshBooks
  • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
  • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
  • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
Read full review
SAP
  • The product is expensive compared to its competitors. Proper training is also a requirement before implementation, which is an additional cost.
  • SAP S 4HANA Cloud lags due to a high volume of work and data.
  • The user interface of the software is very complex and not easy to explore, especially for beginners.
Read full review
Likelihood to Renew
FreshBooks
At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
Read full review
SAP
The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
Read full review
Usability
FreshBooks
FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
Read full review
SAP
The software is user-friendly and intuitive. It has extensive and reliable reporting and forecasting systems. Smooth integration of the software with other products and unlimited customization. SAP Cloud ERP software supports many languages and ensures high accuracy in billing and invoicing.
Read full review
Reliability and Availability
FreshBooks
FreshBooks is easy to use and always works!
Read full review
SAP
No answers on this topic
Support Rating
FreshBooks
I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
Read full review
SAP
The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.
Read full review
In-Person Training
FreshBooks
No answers on this topic
SAP
More effective
Read full review
Implementation Rating
FreshBooks
I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
Read full review
SAP
SAP requires
a lot of internal and external resources to complete its successful
implementation. The cloud version requires a deeper understanding of the
different capabilities of the local systems (hardware) and the connection
towards your local IT team. We found several problems on our systems that we
couldn't foresee before the implementation and roll out.
Read full review
Alternatives Considered
FreshBooks
FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
Read full review
SAP
The platform utilizes advanced predictive analytics to anticipate operational bottlenecks and put them out of commission before the problems become larger. We can proactively develop effective strategies that help keep service quality in the face of unexpected changes in the market, or external disruptions, by continuously analyzing historical performance data as well as elements of the current market
Read full review
Return on Investment
FreshBooks
  • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
  • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
  • Financial reports meet the necessary USGAAP requirements.
Read full review
SAP
  • Surpasses many well reputed applications in terms of performance and data insight when you are into SAP products
  • More reliable and secure as we are not going to create multiple copy of master data, one single shared master data and all will work like charm
  • For authentication we can also use Microsoft MFA or Google single sign-on , so less complexity
  • For customized business process, we can implement extension packages which are like templates
Read full review
ScreenShots

FreshBooks Screenshots

Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking

SAP Cloud ERP Screenshots

Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of a Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of the Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.