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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreshBooks

    Score9.3 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    SAP Cloud ERP (SAP S/4HANA Cloud)

    Score8.7 out of 10
    N/ASAP Cloud ERP (SAP S/4HANA Cloud) is a modular, cloud-based enterprise resource planning (ERP) solution that brings embedded AI into core business processes to help organizations improve productivity, efficiency, and scalability. It supports critical business functions including finance, supply chain, human resources, and sales, while providing industry best-practice processes, predictable subscription-based costs, and the ability to add capabilities, users, and functionality…

    $295

    per month per user

    Pricing
    FreshBooksSAP Cloud ERP (SAP S/4HANA Cloud)
    Editions & Modules
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    SAP Supply Chain Base
    $295
    per month per user
    SAP Finance Base
    $295
    per month per user
    Offerings
    Pricing Offerings
    FreshBooksSAP Cloud ERP (SAP S/4HANA Cloud)
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details10% discount for annual pricing.—
    More Pricing Information
    Community Pulse
    FreshBooksSAP Cloud ERP (SAP S/4HANA Cloud)
    Considered Both Products
    FreshBooks
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    69%
    Would buy again
    9 Answers
    96%
    Would buy again
    809 Answers
    Delivers good value for the price
    82%
    Delivers good value for the price
    9 Answers
    96%
    Delivers good value for the price
    621 Answers
    Happy with the feature set
    54%
    Happy with the feature set
    7 Answers
    95%
    Happy with the feature set
    803 Answers
    Lived up to sales and marketing promises
    64%
    Lived up to sales and marketing promises
    7 Answers
    88%
    Lived up to sales and marketing promises
    444 Answers
    Implementation went as expected
    62%
    Implementation went as expected
    8 Answers
    87%
    Implementation went as expected
    585 Answers
    Features
    FreshBooksSAP Cloud ERP (SAP S/4HANA Cloud)
    Customization
    Comparison of Customization features of FreshBooks and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    FreshBooks
    9.1
    35 Ratings
    18% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    698 Ratings
    2% above category average
    API for custom integration9.330 Ratings7.8671 Ratings
    Plug-ins9.026 Ratings7.7612 Ratings
    Security
    Comparison of Security features of FreshBooks and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    FreshBooks
    10.0
    41 Ratings
    21% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.4
    796 Ratings
    0% below category average
    Single sign-on capability10.01 Ratings8.5752 Ratings
    Role-based user permissions10.041 Ratings8.3783 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FreshBooks and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    FreshBooks
    7.5
    57 Ratings
    4% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.6
    807 Ratings
    1% above category average
    Dashboards9.057 Ratings7.6745 Ratings
    Standard reports8.855 Ratings7.8794 Ratings
    Custom reports4.82 Ratings7.6734 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of FreshBooks and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    FreshBooks
    7.5
    56 Ratings
    2% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.3
    843 Ratings
    7% above category average
    Accounts payable8.041 Ratings8.3817 Ratings
    Accounts receivable9.455 Ratings8.3778 Ratings
    Cash management7.03 Ratings00 Ratings
    Bank reconciliation7.02 Ratings00 Ratings
    Expense management6.651 Ratings00 Ratings
    Time tracking7.642 Ratings00 Ratings
    Multi-currency support7.01 Ratings00 Ratings
    Regulations compliance6.021 Ratings00 Ratings
    Self-service portal9.13 Ratings00 Ratings
    Global Financial Support00 Ratings7.9314 Ratings
    Primary and Secondary Ledgers00 Ratings7.9339 Ratings
    Journals and Reconciliations00 Ratings8.1360 Ratings
    Configurable Accounting00 Ratings8.0331 Ratings
    Standardized Processes00 Ratings8.4370 Ratings
    Order Management
    Comparison of Order Management features of FreshBooks and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    FreshBooks
    9.5
    49 Ratings
    26% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.4
    708 Ratings
    6% above category average
    Pricing8.839 Ratings8.1674 Ratings
    Order entry9.337 Ratings8.2686 Ratings
    Credit card processing9.841 Ratings9.143 Ratings
    Cost of goods sold10.01 Ratings8.4647 Ratings
    Order Orchestration00 Ratings8.0265 Ratings
    Payroll Management
    Comparison of Payroll Management features of FreshBooks and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    FreshBooks
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    450 Ratings
    9% above category average
    Pay calculation00 Ratings8.1398 Ratings
    Benefit plan administration00 Ratings8.1383 Ratings
    Direct deposit files00 Ratings7.9382 Ratings
    Inventory Management
    Comparison of Inventory Management features of FreshBooks and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    FreshBooks
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.4
    698 Ratings
    5% above category average
    Inventory tracking00 Ratings8.3684 Ratings
    Automatic reordering00 Ratings7.9583 Ratings
    Location management00 Ratings8.0560 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of FreshBooks and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    FreshBooks
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.5
    352 Ratings
    12% above category average
    Billing Management00 Ratings9.227 Ratings
    Cash and Asset Management00 Ratings8.1320 Ratings
    Travel & Expense Management00 Ratings9.420 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings7.6275 Ratings
    Period Close00 Ratings8.0345 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of FreshBooks and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    FreshBooks
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    16 Ratings
    15% above category average
    Project Planning and Scheduling00 Ratings9.016 Ratings
    Task Insight for Project Managers00 Ratings8.515 Ratings
    Project Mobile Functionality00 Ratings7.614 Ratings
    Definable Resource Pools00 Ratings7.814 Ratings
    Grants Management
    Comparison of Grants Management features of FreshBooks and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    FreshBooks
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    148 Ratings
    8% above category average
    Award Lifecycle Management00 Ratings8.1148 Ratings
    Procurement
    Comparison of Procurement features of FreshBooks and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    FreshBooks
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.9
    286 Ratings
    11% above category average
    Bids Analyzed and Compared00 Ratings7.8200 Ratings
    Contract Authoring00 Ratings7.9201 Ratings
    Contract Repository00 Ratings7.6194 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings8.1258 Ratings
    Supplier Management00 Ratings8.0253 Ratings
    Risk Management
    Comparison of Risk Management features of FreshBooks and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    FreshBooks
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.6
    14 Ratings
    12% above category average
    Risk Repository00 Ratings7.914 Ratings
    Control Management00 Ratings8.014 Ratings
    Control Efficiency Assessments00 Ratings7.913 Ratings
    Issue Detection00 Ratings7.212 Ratings
    Remediation and Certification00 Ratings7.212 Ratings
    Logistics
    Comparison of Logistics features of FreshBooks and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    FreshBooks
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.0
    232 Ratings
    13% above category average
    Transportation Planning and Optimization00 Ratings8.0204 Ratings
    Transportation Execution Management00 Ratings8.0198 Ratings
    Trade and Customs Management00 Ratings7.7179 Ratings
    Fulfillment Management00 Ratings8.2189 Ratings
    Warehouse Workforce Management00 Ratings8.0186 Ratings
    Manufacturing
    Comparison of Manufacturing features of FreshBooks and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    FreshBooks
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    223 Ratings
    8% above category average
    Production Process Design00 Ratings8.1197 Ratings
    Production Management00 Ratings8.1203 Ratings
    Configuration Management00 Ratings8.1193 Ratings
    Work Execution00 Ratings8.1199 Ratings
    Manufacturing Costs00 Ratings8.1196 Ratings
    Supply Chain
    Comparison of Supply Chain features of FreshBooks and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    FreshBooks
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    269 Ratings
    5% above category average
    Forecasting00 Ratings7.5239 Ratings
    Inventory Planning00 Ratings7.9260 Ratings
    Performance Monitoring00 Ratings7.8245 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of FreshBooks and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    FreshBooks
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.6
    235 Ratings
    3% above category average
    Proposal Management00 Ratings7.417 Ratings
    Product Master Data Management00 Ratings7.9235 Ratings
    Best Alternatives
    FreshBooksSAP Cloud ERP (SAP S/4HANA Cloud)
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score3.6 out of 10
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Zoho One
    Score9.2 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreshBooksSAP Cloud ERP (SAP S/4HANA Cloud)
    Likelihood to Recommend
    7.4
    (75 ratings)
    8.5
    (912 ratings)
    Likelihood to Renew
    7.6
    (18 ratings)
    9.0
    (23 ratings)
    Usability
    9.6
    (20 ratings)
    8.1
    (800 ratings)
    Availability
    10.0
    (2 ratings)
    8.3
    (4 ratings)
    Performance
    8.0
    (1 ratings)
    9.1
    (3 ratings)
    Support Rating
    6.0
    (11 ratings)
    6.8
    (80 ratings)
    In-Person Training
    -
    (0 ratings)
    6.8
    (2 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    7.7
    (10 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (5 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.8
    (3 ratings)
    CPA Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    7.4
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    7.2
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.6
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (5 ratings)
    User Testimonials
    FreshBooksSAP Cloud ERP (SAP S/4HANA Cloud)
    Likelihood to Recommend
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    SAP
    SAP Cloud ERP (SAP S/4HANA Cloud) is suited well to shifting company resources from IT to the business but reduces the ability to tailor your sap system to your company's operating needs and model. An on prem system will take more staff to operate and cloud benefits from a reduced staff, however the loss of certain areas of visibility/customization hurts the product in a disproportionate fashion.
    Incentivized
    Read full review
    Pros
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    SAP
    • It helps you streamline financial operations and core HR functions, optimize inventory management & procurement process.
    • It helps you reduce high upfront capital expenditure required for on-premise setup.
    • Its intelligent automation helps you automate repetitive, routine tasks and use machine learning for predictive analysis.
    Incentivized
    Read full review
    Cons
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    SAP
    • The product is expensive compared to its competitors. Proper training is also a requirement before implementation, which is an additional cost.
    • SAP S 4HANA Cloud lags due to a high volume of work and data.
    • The user interface of the software is very complex and not easy to explore, especially for beginners.
    Incentivized
    Read full review
    Likelihood to Renew
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    SAP
    The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
    Read full review
    Usability
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    SAP
    SAP Cloud ERP is a useful solution for automating and streamlining business processes. It offers modern technologies such as built-in AI, machine learning, and real-time data analytics. It offers multi-currency, multi-language support to manage international operations smoothly. It comes with a modern, role-based user interface that enhances your user experience and lets you perform tasks smoothly.
    Incentivized
    Read full review
    Reliability and Availability
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Support Rating
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
    Read full review
    SAP
    The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.
    Read full review
    In-Person Training
    FreshBooks
    No answers on this topic
    SAP
    More effective
    Incentivized
    Read full review
    Implementation Rating
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    SAP
    SAP requires
    a lot of internal and external resources to complete its successful
    implementation. The cloud version requires a deeper understanding of the
    different capabilities of the local systems (hardware) and the connection
    towards your local IT team. We found several problems on our systems that we
    couldn't foresee before the implementation and roll out.
    Incentivized
    Read full review
    Alternatives Considered
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
    Read full review
    SAP
    The platform utilizes advanced predictive analytics to anticipate operational bottlenecks and put them out of commission before the problems become larger. We can proactively develop effective strategies that help keep service quality in the face of unexpected changes in the market, or external disruptions, by continuously analyzing historical performance data as well as elements of the current market
    Incentivized
    Read full review
    Return on Investment
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
    Read full review
    SAP
    • The financial management part ensures every process is well planned and allocated resources are used efficiently.
    • The development of payroll management ensures that all employees are happily remunerated and, hence, very productive.
    • The creation of solid financial reporting acts as the primary driver in decision-making, which brings more insights into development.
    Incentivized
    Read full review
    ScreenShots

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking

    SAP Cloud ERP (SAP S/4HANA Cloud) Screenshots

    Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of a Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of the Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.