Freshteam vs. Frontline HCM (Aesop Online)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Freshteam
Score 7.9 out of 10
N/A
Freshteam is a HR software for growing businesses. With Freshteam, users can attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - in one place. The key business benefits include: Freshteam helps attract top talent through various channels - a customizable career site, integration with multiple free & premium job boards, & social media channels. Once the candidates are in, the recruiting team can…
$591
per month
Frontline HCM (Aesop Online)
Score 7.9 out of 10
N/A
N/AN/A
Pricing
FreshteamFrontline HCM (Aesop Online)
Editions & Modules
Free
0 (upto 50 employees)
per month
Growth
$59 platform fee + $1 per employee
per month
Pro
$99 platform fee + $2 per employee
per month
Enterprise
$169 platform fee + $4 per employee
per month
No answers on this topic
Offerings
Pricing Offerings
FreshteamFrontline HCM (Aesop Online)
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FreshteamFrontline HCM (Aesop Online)
Top Pros
Top Cons
Features
FreshteamFrontline HCM (Aesop Online)
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Freshteam
8.1
12 Ratings
2% above category average
Frontline HCM (Aesop Online)
-
Ratings
Job Requisition Management8.812 Ratings00 Ratings
Company Website Posting7.110 Ratings00 Ratings
Publish to Social Media8.86 Ratings00 Ratings
Job Search Site Posting8.910 Ratings00 Ratings
Customized Application Form8.011 Ratings00 Ratings
Resume Management8.111 Ratings00 Ratings
Duplicate Candidate Prevention7.111 Ratings00 Ratings
Candidate Search7.111 Ratings00 Ratings
Applicant Tracking8.912 Ratings00 Ratings
Collaboration8.111 Ratings00 Ratings
Task Creation and Delegation8.110 Ratings00 Ratings
Email Templates8.011 Ratings00 Ratings
User Permissions7.912 Ratings00 Ratings
Notifications and Alerts7.112 Ratings00 Ratings
Reporting9.011 Ratings00 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Freshteam
-
Ratings
Frontline HCM (Aesop Online)
7.0
5 Ratings
12% below category average
Employee demographic data00 Ratings6.02 Ratings
Employment history00 Ratings5.01 Ratings
Job profiles and administration00 Ratings6.53 Ratings
Organization and location management00 Ratings8.52 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings9.01 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Freshteam
-
Ratings
Frontline HCM (Aesop Online)
9.5
5 Ratings
16% above category average
Approval workflow00 Ratings8.95 Ratings
Balance details00 Ratings10.05 Ratings
Annual carry-forward and encashment00 Ratings9.73 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Freshteam
-
Ratings
Frontline HCM (Aesop Online)
6.9
3 Ratings
16% below category average
Update personal information00 Ratings7.01 Ratings
View company policy documentation00 Ratings6.12 Ratings
View job history00 Ratings7.52 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Freshteam
-
Ratings
Frontline HCM (Aesop Online)
8.0
4 Ratings
5% above category average
Report builder00 Ratings7.23 Ratings
Pre-built reports00 Ratings8.84 Ratings
Ability to combine HR data with external data00 Ratings7.92 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Freshteam
-
Ratings
Frontline HCM (Aesop Online)
8.0
1 Ratings
0% below category average
New hire portal00 Ratings7.01 Ratings
Manager tracking tools00 Ratings9.01 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Freshteam
-
Ratings
Frontline HCM (Aesop Online)
7.0
1 Ratings
13% below category average
Performance plans00 Ratings7.01 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Freshteam
-
Ratings
Frontline HCM (Aesop Online)
10.0
1 Ratings
23% above category average
Candidate search00 Ratings10.01 Ratings
Best Alternatives
FreshteamFrontline HCM (Aesop Online)
Small Businesses
Recruit CRM
Recruit CRM
Score 9.8 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Vibe HCM
Vibe HCM
Score 4.4 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FreshteamFrontline HCM (Aesop Online)
Likelihood to Recommend
7.9
(13 ratings)
8.1
(16 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
-
(0 ratings)
9.0
(3 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(5 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
Configurability
-
(0 ratings)
8.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
FreshteamFrontline HCM (Aesop Online)
Likelihood to Recommend
Freshworks Inc
We were looking for an ATS which can generate detailed report on daily, weekly and monthly basis. This ATS does it best. It is fast and does not lag while using. Supports multiple logins and does not disturb any subusers. Not suitable for big sized companies as it still needs some more features to be added to make it appropriate for big firms.
Read full review
Frontline Education
Frontline is well suited for an organization such as a school district where teachers sometimes need to put in for a substitute at the last minute or especially early in the morning. The system also helps with substitutes in picking up the jobs when a teacher puts in an absence.
Read full review
Pros
Freshworks Inc
  • Moving interviews through each stage. It helps keep you stay organized and no one falls through the cracks.
  • Communicating with people through the Freshteam email is easy and again it helps guide interviews through the process. It also reminds you to follow up with people when they will not move forward to the next stage.
  • The hiring manager can log in and see the progress and notes at all times. You can also load your different interview questions in so the entire hiring committee can have everything in one place.
Read full review
Frontline Education
  • Easily submission process. Select the day you need to schedule on the listed calendar, mark the type of request, and submit.
  • Works on different digital devices including phones, tablets, and computers.
  • Easily track your balances by looking at your account history.
  • Delete requests you have already submitted.
Read full review
Cons
Freshworks Inc
  • User experience - most people at our company were extremely confused by Freshteam and I frequently struggled with the same task (i.e. adding users).
  • Tracking applicant diversity - we ended up using Typeform to supplement Freshteam.
  • Analytics - hard to use and not particularly useful.
Read full review
Frontline Education
  • Teachers cannot cancel their own absence. We have to ask the office staff to do so. This is irritating when an absence must be canceled (Due to a canceled professional development, for example).
  • Sometimes absences go unfilled. It would be great if AESOP could have a roster of qualified substitutes to cover absences.
  • You cannot assign your absence to a particular substitute if you know he or she is available and a good fit for your absence.
Read full review
Likelihood to Renew
Freshworks Inc
No answers on this topic
Frontline Education
Long time customer with Frontline Absence Management. Product support has been excellent, integrations easy to work with, & suite of products mesh together well.
Read full review
Usability
Freshworks Inc
No answers on this topic
Frontline Education
While we have had minor issues logging in as our organization has its own login page, the site and its application are very easy to use. So long as members of a group log in through the appropriate page, navigating and using this site is quite easy. With the transition from Aesop to Frontline, the page also seems to have worked through any glitches found with the previous page and its app.
Read full review
Reliability and Availability
Freshworks Inc
No answers on this topic
Frontline Education
There have been several times the system was unavailable. When there has been an issue, Frontline HAS NOT notified us....which has been disappointing.
Read full review
Performance
Freshworks Inc
No answers on this topic
Frontline Education
No issues reported by end users of slow or not loading pages.
Read full review
Support Rating
Freshworks Inc
No answers on this topic
Frontline Education
Internal support is provided by EDU Staff based out of Grand Rapids. Whenever I have had an issue they are very responsive to my needs. For instance, there may be conflicts in the amount of money that was listed for the contract. There may be questions about the length of an assignment such as 1/2 day, full day, or early dismissal. The school will sometimes enter the wrong information. Very good IT support, but sometimes you are on hold for 5 to 10 minutes because they do not have enough workers in their Call Center
Read full review
In-Person Training
Freshworks Inc
No answers on this topic
Frontline Education
Our Implementer/Trainer was a product line expert. He (Connor) walked us through every step with confidence and explained everything in detail. Frontline provided written documentation, cut-n-paste emails to staff, and a test environment for us to play in. We were able to test unique scenarios without actually sending emails, notifications, alerts to staff. This was very useful.
Read full review
Implementation Rating
Freshworks Inc
No answers on this topic
Frontline Education
Our Frontline implementer was an expert in the field & knew the product in & out. We had very little issues going live.
Read full review
Alternatives Considered
Freshworks Inc
Zoho recruitment is also a decent product but we liked Freshteam over that just because of a few added advantages that this is giving to us, namely, we are using other products from Freshworks like Freshconnect. Secondly, Zoho does have less customer base compared to Freshworks. Hence we choose Freshworks over Zoho.
Read full review
Frontline Education
Frontline seems to be the industry standard for this software in the education industry. I am not familiar with any competitors or what was evaluated prior to implementing Frontline. For it to be the industry standard, I would assume that its cost is fair in relation to competitors and that the onboarding process is simple.
Read full review
Scalability
Freshworks Inc
No answers on this topic
Frontline Education
Our district has approximately 300 substitutes & 1,800 employees. Size has never been an issue with Absence Management. There are other districts much larger using Absence Management with no problems
Read full review
Return on Investment
Freshworks Inc
  • Budget friendly for small and medium sized businesses. This is the most affordable ATS with all the important features required.
  • This has really given a good ROI overall.
  • Overall we are having a good positive impact using Freshteam is highly recommended for small and medium sized firms.
Read full review
Frontline Education
  • It's given staff direct access to inputting their absences and secure coverage quicker, whereas before they had to make a call to a person. That person had to secure coverage for the entire district at different levels. Sometimes that person was absent or unable to provide coverage.
Read full review
ScreenShots

Freshteam Screenshots

Screenshot of Employee Information SystemScreenshot of Org chartsScreenshot of Candidate ManagementScreenshot of Reporting & AnalyticsScreenshot of Time-Off DashboardScreenshot of Integrations