What users are saying about
Top Rated
21 Ratings
Top Rated
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 5 out of 100

Feature Set Ratings

  • Freshteam ranks higher in 1 feature set: Recruiting / ATS

Recruiting / ATS

8.2

Freshteam

82%
4.2

TempWorks Software

42%
Freshteam ranks higher in 15/15 features

Job Requisition Management

8.0
80%
11 Ratings
6.3
63%
3 Ratings

Company Website Posting

7.7
77%
9 Ratings
3.5
35%
2 Ratings

Publish to Social Media

7.5
75%
5 Ratings
3.0
30%
2 Ratings

Job Search Site Posting

8.4
84%
9 Ratings
2.5
25%
2 Ratings

Customized Application Form

8.3
83%
10 Ratings
5.7
57%
3 Ratings

Resume Management

8.8
88%
10 Ratings
5.3
53%
3 Ratings

Duplicate Candidate Prevention

8.1
81%
10 Ratings
5.3
53%
3 Ratings

Candidate Search

7.8
78%
10 Ratings
4.7
47%
3 Ratings

Applicant Tracking

8.6
86%
11 Ratings
6.3
63%
3 Ratings

Collaboration

8.7
87%
10 Ratings
5.0
50%
3 Ratings

Task Creation and Delegation

8.5
85%
9 Ratings
2.0
20%
2 Ratings

Email Templates

8.4
84%
10 Ratings
4.0
40%
2 Ratings

User Permissions

7.9
79%
11 Ratings
4.0
40%
2 Ratings

Notifications and Alerts

7.7
77%
11 Ratings
2.0
20%
2 Ratings

Reporting

8.7
87%
10 Ratings
4.0
40%
3 Ratings

Attribute Ratings

  • Freshteam is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.6

Freshteam

86%
12 Ratings
5.0

TempWorks Software

50%
3 Ratings

Usability

Freshteam

N/A
0 Ratings
5.7

TempWorks Software

57%
3 Ratings

Support Rating

Freshteam

N/A
0 Ratings
5.5

TempWorks Software

55%
2 Ratings

Likelihood to Recommend

Freshworks Inc

Freshteam is much less expensive than other ATSs - we've recently switched to Greenhouse which is more than ten times as expensive. It seems like a good starter ATS for small startups and the automation may be useful for teams without dedicated HR support. I suspect that many companies will grow out of it the way we did.
Read full review

TempWorks Software

TempWorks is a really great tool overall, especially in tracking the recruitment process. Managing candidate info is easy with TW, and the messages feature helps to notate any and all candidate interactions. On my end I don't use the other functionalities of the software, but I do enjoy being able to pull up a variety of reports in order to track my own set goals in regard to my performance.
Read full review

Pros

Freshworks Inc

  • Moving interviews through each stage. It helps keep you stay organized and no one falls through the cracks.
  • Communicating with people through the Freshteam email is easy and again it helps guide interviews through the process. It also reminds you to follow up with people when they will not move forward to the next stage.
  • The hiring manager can log in and see the progress and notes at all times. You can also load your different interview questions in so the entire hiring committee can have everything in one place.
Read full review

TempWorks Software

  • Helps keep candidate information and documentation organized
  • Assists in tracking progress of candidates during the hiring process
  • Easily allows access to client information for recruiters
Read full review

Cons

Freshworks Inc

  • Pipeline features need to be improved so that we can map out our recruitment process onto the platform.
  • Can we get options for embedding a carrier's web page into our existing website, to show all of our published jobs?
  • Implementing a simple UI to push our job into third party websites, or an API which helps us find most known job portals.
  • We need some assessment features for various jobs, including mine, so it will also a necessary part of every recruitment application.
Read full review

TempWorks Software

  • [I believe] Customer Service is terrible.
  • [In my experience,] responsiveness is terrible.
  • [I feel] ease of use isn't great.
  • [In my opinion,] processes take too long, too many steps.
Read full review

Pricing Details

Freshteam

Starting Price

$0 per month

Editions & Modules

Freshteam editions and modules pricing
EditionModules
Free0 (upto 50 employees)1
Growth$59 platform fee + $1 per employee2
Pro$99 platform fee + $2 per employee3
Enterprise$169 platform fee + $4 per employee4

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

TempWorks Software

Starting Price

Editions & Modules

TempWorks Software editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Usability

    Freshworks Inc

    No answers on this topic

    TempWorks Software

    It works well enough
    Read full review

    Support Rating

    Freshworks Inc

    No answers on this topic

    TempWorks Software

    I give this a zero on all fronts. In fact, I tried to reach out to the CEO multiple times to help me resolve challenges we were having and he did not respond to me once. Had he responded we probably would still be with them today.
    Read full review

    Alternatives Considered

    Freshworks Inc

    Zoho recruitment is also a decent product but we liked Freshteam over that just because of a few added advantages that this is giving to us, namely, we are using other products from Freshworks like Freshconnect. Secondly, Zoho does have less customer base compared to Freshworks. Hence we choose Freshworks over Zoho.
    Read full review

    TempWorks Software

    The way in which I utilize TW now is a bit antiquated compared to the online portals that I used with Bullhorn and Crelate. I think the simplicity of the funtionality of TW is much easier to navigate than Bullhorn and Crelate, however I think it really depends on your permissions of use, flexibility in customization, etc. I feel as though Bullhorn did a great job of search functionality, as it was easier to search for candidates on the online platform with a search bar up top that you could literally type anything into and the candidate would automatically populate under the search bar. Ex. If I were looking up a candidate by their phone number, I would start typing it in any format (3176541277 or 317-654-1277 or (317) 654-1277) and no matter what the corresponding candidate would pop up as I typed. Same with email, first or last name, etc.
    Read full review

    Return on Investment

    Freshworks Inc

    • Increased number of interns we're able to hire which has really helped move the needle on special projects.
    • Decreased costs - we're using the free version.
    Read full review

    TempWorks Software

    • It is not good at notifications
    • It does not send paystubs out regularly
    • The search engine does not search the whole system
    Read full review

    Screenshots

    Add comparison