Freshteam vs. Vibe HCM (discontinued)

We were looking for an ATS which can generate detailed report on daily, weekly and monthly basis. This ATS does it best. It is fast and does not lag while using. Supports multiple logins and does not disturb any subusers. Not suitable for big sized companies as it still needs some more features to be added to make it appropriate for big firms.

It is best suited for companies that want their HR function streamlined and automated. It's also suited for companies that want their employees to engage more and collaborate on the same platform.

Incentivized

• Moving interviews through each stage. It helps keep you stay organized and no one falls through the cracks.
• Communicating with people through the Freshteam email is easy and again it helps guide interviews through the process. It also reminds you to follow up with people when they will not move forward to the next stage.
• The hiring manager can log in and see the progress and notes at all times. You can also load your different interview questions in so the entire hiring committee can have everything in one place.

Incentivized

• Vibe HCM is highly configurable. That flexibility is extremely useful.
• The portal pages create a friendly user experience that aids in adoption.
• Vibe takes action on change requests and enhancements quickly.
• The number of employee self-service options allow for easy colleague use.

• User experience - most people at our company were extremely confused by Freshteam and I frequently struggled with the same task (i.e. adding users).
• Tracking applicant diversity - we ended up using Typeform to supplement Freshteam.
• Analytics - hard to use and not particularly useful.

Incentivized

• Any areas of opportunity are discussed and addressed. They are incredibly open to suggestions and have an overall attitude of continuous improvement. No possibility goes unexplored.

Not usable, not able to undo the premium features to enable any downgrade request

It works just as advertised! Not always the case with solutions. Flexible and configurable!

World class service and support! Second to none!

The customer support team is responsive and always available for solving technical or implementation issues that may arise from clients.

Incentivized

Zoho recruitment is also a decent product but we liked Freshteam over that just because of a few added advantages that this is giving to us, namely, we are using other products from Freshworks like Freshconnect. Secondly, Zoho does have less customer base compared to Freshworks. Hence we choose Freshworks over Zoho.

Incentivized

We selected Vibe HCM about 2 1/2 years ago because they approached communication and the interaction between the employer and the employee so differently. It was a combination of connection and transaction. You have a system that meets the business need and functionality but that connects with your employee in such a fresh non-corporate way. It's not just about automating a process but building an environment that surrounds those daily business transactions that looks and feels how we interact on the web and social media. It totally transforms not only the user experience but the employers as well. It makes us think a little bit more about the touch points we have with our employees and how we want those to look/feel and resonate.

• Budget friendly for small and medium sized businesses. This is the most affordable ATS with all the important features required.
• This has really given a good ROI overall.
• Overall we are having a good positive impact using Freshteam is highly recommended for small and medium sized firms.

• Vibe HCM has been providing Zions Bancorporation with range of tools that fully encompass all areas of HR Operations. We have found that these tools have made our business process more efficient.