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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Frontline HCM

    Score7.8 out of 10
    N/AN/AN/A

    SAP Fieldglass

    Score8.2 out of 10
    N/AA Vendor Management System (VMS) used to find, engage, and manage a global external workforce – including temporary workers, freelancers, contractors, consultants, and service workers.N/A
    Pricing
    Frontline HCMSAP Fieldglass
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Frontline HCMSAP Fieldglass
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Frontline HCMSAP Fieldglass
    Considered Both Products
    Frontline Education
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    8 Answers
    91%
    Would buy again
    67 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    95%
    Delivers good value for the price
    58 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    9 Answers
    93%
    Happy with the feature set
    69 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    90%
    Lived up to sales and marketing promises
    37 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    88%
    Implementation went as expected
    42 Answers
    Best Alternatives
    Frontline HCMSAP Fieldglass
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Beeline Extended Workforce Platform
    Score7.4 out of 10
    Enterprises
    No answers on this topic
    Beeline Extended Workforce Platform
    Score7.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Frontline HCMSAP Fieldglass
    Likelihood to Recommend
    8.1
    (16 ratings)
    7.9
    (77 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    9.5
    (4 ratings)
    Usability
    9.0
    (3 ratings)
    9.0
    (1 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (5 ratings)
    1.0
    (1 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    8.2
    (63 ratings)
    Ease of integration
    7.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Frontline HCMSAP Fieldglass
    Likelihood to Recommend
    Frontline Education
    Frontline is well suited for an organization such as a school district where teachers sometimes need to put in for a substitute at the last minute or especially early in the morning. The system also helps with substitutes in picking up the jobs when a teacher puts in an absence.
    Incentivized
    Read full review
    SAP
    A well-suited case could be : a) It's valuable during audits (both internal and external ) as it documents history and clear records. Scope of Improvement could be: a) It might not be suitable where the external workforce is relatively smaller, as it could be a costly affair for them.
    Incentivized
    Read full review
    Pros
    Frontline Education
    • Easily submission process. Select the day you need to schedule on the listed calendar, mark the type of request, and submit.
    • Works on different digital devices including phones, tablets, and computers.
    • Easily track your balances by looking at your account history.
    • Delete requests you have already submitted.
    Incentivized
    Read full review
    SAP
    • SAP Fieldglass is a VMS tool that automates sourcing and identifying supplies, reducing time and fulfilling requirements promptly.
    • Its provide us detailed visibility and compliance in hiring process.
    • SAP Fieldglass ensures company rules and legal processes during the onboarding and helps to manage the onboarding process.
    Incentivized
    Read full review
    Cons
    Frontline Education
    • Teachers cannot cancel their own absence. We have to ask the office staff to do so. This is irritating when an absence must be canceled (Due to a canceled professional development, for example).
    • Sometimes absences go unfilled. It would be great if AESOP could have a roster of qualified substitutes to cover absences.
    • You cannot assign your absence to a particular substitute if you know he or she is available and a good fit for your absence.
    Incentivized
    Read full review
    SAP
    • Some of the accounting dropdowns/combinations are clunky and not easy to use in conjunction with each other
    • User profiles are not synched with Ariba- sometimes missing information in Ariba would cause invoices to fail/get stuck. Would be helpful to have a hard stop in SAP Fieldglass to prevent such issues
    • Additional expertise across resources would be helpful. As noted, support itself is responsive and willing. However, we would continue to go through our original implementation contact for knowledge and immediate help.
    Incentivized
    Read full review
    Likelihood to Renew
    Frontline Education
    Long time customer with Frontline Absence Management. Product support has been excellent, integrations easy to work with, & suite of products mesh together well.
    Incentivized
    Read full review
    SAP
    Usage of the web interface it’s easy and user friendly. iOS app it’s quickly and simple, with just a foto it’s possible to store the invoice and system automatically recognize the expenses. Good integration with credit card company to and excellent functionality to assign the credit card expenses to relative invoice.
    Incentivized
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    Usability
    Frontline Education
    While we have had minor issues logging in as our organization has its own login page, the site and its application are very easy to use. So long as members of a group log in through the appropriate page, navigating and using this site is quite easy. With the transition from Aesop to Frontline, the page also seems to have worked through any glitches found with the previous page and its app.
    Incentivized
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    SAP
    Web interface and iOS app are so simple and user friendly. The functionality that recognizes the expenses working very well. The integration with a credit card company it’s a an excellent functionality that simplify a lot the expenses management
    Incentivized
    Read full review
    Reliability and Availability
    Frontline Education
    There have been several times the system was unavailable. When there has been an issue, Frontline HAS NOT notified us....which has been disappointing.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Performance
    Frontline Education
    No issues reported by end users of slow or not loading pages.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Support Rating
    Frontline Education
    Internal support is provided by EDU Staff based out of Grand Rapids. Whenever I have had an issue they are very responsive to my needs. For instance, there may be conflicts in the amount of money that was listed for the contract. There may be questions about the length of an assignment such as 1/2 day, full day, or early dismissal. The school will sometimes enter the wrong information. Very good IT support, but sometimes you are on hold for 5 to 10 minutes because they do not have enough workers in their Call Center
    Incentivized
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    SAP
    Never used
    Incentivized
    Read full review
    In-Person Training
    Frontline Education
    Our Implementer/Trainer was a product line expert. He (Connor) walked us through every step with confidence and explained everything in detail. Frontline provided written documentation, cut-n-paste emails to staff, and a test environment for us to play in. We were able to test unique scenarios without actually sending emails, notifications, alerts to staff. This was very useful.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Implementation Rating
    Frontline Education
    Our Frontline implementer was an expert in the field & knew the product in & out. We had very little issues going live.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Alternatives Considered
    Frontline Education
    Frontline seems to be the industry standard for this software in the education industry. I am not familiar with any competitors or what was evaluated prior to implementing Frontline. For it to be the industry standard, I would assume that its cost is fair in relation to competitors and that the onboarding process is simple.
    Incentivized
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    SAP
    SAP Fieldglass offers extensive capabilities for managing contingent workforce, statement of work (SOW) projects, and services procurement. It seamlessly integrates with other SAP products (e.g. SAP SuccessFactors, SAP Ariba) and external systems, providing a unified ecosystem for enterprises using SAP’s suite of solutions. It is highly scalable, suitable for large enterprises with complex workforce management needs.
    Incentivized
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    Scalability
    Frontline Education
    Our district has approximately 300 substitutes & 1,800 employees. Size has never been an issue with Absence Management. There are other districts much larger using Absence Management with no problems
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Return on Investment
    Frontline Education
    • It's given staff direct access to inputting their absences and secure coverage quicker, whereas before they had to make a call to a person. That person had to secure coverage for the entire district at different levels. Sometimes that person was absent or unable to provide coverage.
    Incentivized
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    SAP
    • I would have to say Fieldglass has made a positive impact, only in that having access to it has opened up some client relationships we didn't have before. I am a vendor to clients using Fieldglass, so I can't really report on the financial successes they may have had by implementing it.
    • The negative side to Fieldglass, or any VMS, really, from an agency perspective is that it cuts out manager contact. That has a negative impact, both to the agency and the hiring manager. No longer can the managers really explain what they need, and no longer can an agency understand the req deeply. We have to work off of a scrubbed job description which is generally pretty vanilla.
    Incentivized
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    ScreenShots

    SAP Fieldglass Screenshots

    Screenshot of a summary of workers and requisitions, appearing within the DashboardScreenshot of the Visualizer, used to take a deeper look into analyticsScreenshot of a visualization providing workforce visibilityScreenshot of a candidate management interface, with profiles for an open role appearing.Screenshot of the interface for workforce assignment management.