TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fullstory

    Score8.9 out of 10
    N/AFullstory’s behavioral data platform helps technology leaders make better, more informed decisions by injecting digital behavioral data into their analytics stack. The technology's behavioral data transforms digital visit into actionable insights.N/A

    WebStorm

    Score9.6 out of 10
    N/AWebStorm is an integrated development environment (IDE) by JetBrains. Designed for JavaScript and TypeScript development, WebStorm also aims to make it easy to tackle the most challenging tasks. Whether resolving Git merge conflicts or renaming a symbol across multiple files, it takes just a few clicks.

    $0

    per year

    Pricing
    FullstoryWebStorm
    Editions & Modules
    Business
    Contact Sales
    Enterprise
    Contact Sales
    Individual Non-Commercial
    $0
    per year
    Individual
    $6.90
    per month
    Bussiness
    $15.90
    per month per user
    Individual
    $69
    per year
    Business
    $159
    per year per user
    Offerings
    Pricing Offerings
    FullstoryWebStorm
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    FullstoryWebStorm
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Fullstory and WebStorm
    Feature
    Fullstory
    6.2
    19 Ratings
    26% below category average
    WebStorm
    -
    Ratings
    Responsive Design for Web Access7.917 Ratings00 Ratings
    Mobile Application7.910 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile7.913 Ratings00 Ratings
    Mobile App Analytics6.412 Ratings00 Ratings
    Results and Analysis
    Comparison of Results and Analysis features of Fullstory and WebStorm
    Feature
    Fullstory
    9.2
    49 Ratings
    2% below category average
    WebStorm
    -
    Ratings
    Heatmap tool9.937 Ratings00 Ratings
    Click analytics9.044 Ratings00 Ratings
    Scroll maps9.033 Ratings00 Ratings
    Form fill analysis9.026 Ratings00 Ratings
    Conversion tracking9.928 Ratings00 Ratings
    Goal tracking7.923 Ratings00 Ratings
    Funnel Analysis8.034 Ratings00 Ratings
    Session Recording and Replay10.048 Ratings00 Ratings
    User Segmentation10.043 Ratings00 Ratings
    Best Alternatives
    FullstoryWebStorm
    Small Businesses
    No answers on this topic
    Visual Studio
    Score8.8 out of 10
    Medium-sized Companies
    Contentsquare
    Score7.5 out of 10
    PyCharm
    Score9.3 out of 10
    Enterprises
    Glassbox
    Score6.3 out of 10
    IntelliJ IDEA
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FullstoryWebStorm
    Likelihood to Recommend
    10.0
    (72 ratings)
    9.2
    (31 ratings)
    Likelihood to Renew
    9.7
    (9 ratings)
    10.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    9.0
    (4 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (61 ratings)
    9.4
    (8 ratings)
    Implementation Rating
    7.5
    (56 ratings)
    10.0
    (1 ratings)
    Configurability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    FullstoryWebStorm
    Likelihood to Recommend
    Fullstory
    It was extremely useful in identifying places in our product where things weren't functioning, or where it looked like action was available to the end user but in reality, it was not and therefore caused lots of confusion. It doesn't help as much in other scenarios to see what catches a user's Eye or where they go if they leave our application as well as an actual in-person interview would help with eye-tracking software.
    Incentivized
    Read full review
    JetBrains
    Groups that use a [variety] of development environments (.net, python, web), Jebrain's products and Webstorm, in particular, are a great choice for productivity. If your developers are accustom to another IDE it might be better for all to sync on the same one. I wouldn't take the cost aspect as a consideration. A productive developer is far more important.
    Incentivized
    Read full review
    Pros
    Fullstory
    • Tracks users' online experiences from start to finish.
    • Makes it easy to share a customer's experiences with the rest of my team.
    • Allows me to use different methods to find evidence of a customer's experience.
    • Shows page insights via segmentation that help me know where to improve my site.
    • Tracks error clicks and dead clicks for quick insights into site improvements.
    • Integrates with HelpScout for easy access to customer problem-solving.
    Incentivized
    Read full review
    JetBrains
    • Includes a built in spell checker to eliminate time wasted searching for small mistakes.
    • Provides a drop down menu of options complete with keyboard shortcuts that allow for streamlined programming.
    • Identifies when variables are named differently, allowing for cohesive work without the scrolling.
    Incentivized
    Read full review
    Cons
    Fullstory
    • The ramp-up time to learn the entire product can take a little while. There are just so many absolutely wonderful tools and different ways to look at the same type of information that it can take a new user a few weeks to understand and then more time to master. However, FullStory has a ton of training resources to help with that! A lot of my own teammates have taught themselves FullStory through those training resources.
    • The UX of the product is totally wonderful, but there are tiny things that make getting to certain parts of the product slightly more challenging (like clicking into a modal in a modal). Sometimes buttons or links are placed out of my field of view, but those are minor things I notice because I work in UX.
    Incentivized
    Read full review
    JetBrains
    • The popup file search sometimes frustrates me. It caps the number of results, and sometimes it isn't clear that it simply stopped looking. I also used to have trouble finding string occurrences that I knew were in my project, but I think they've made improvements in this area recently.
    • Being a AAA IDE, WebStorm can be a memory hog. If I don't kill it every few days, it can get really slow. I would love to see performance improvements.
    • Speaking of performance, WebStorm can take a long time to launch. I'd like to see improvements in launch times.
    Incentivized
    Read full review
    Likelihood to Renew
    Fullstory
    It's been a phenomenal tool for us; every department that uses it has found something new and unexpected that it can do that they're really excited about. Even if we *only* used it for bug triage, it would be worth our time and money. The fact that we can use it for so many other things as well--gauging how customers interact and use our site, identifying UI problems, etc.--is above and beyond
    Incentivized
    Read full review
    JetBrains
    It's an irreplaceable part of my toolkit and isn't that expensive per year.
    Incentivized
    Read full review
    Usability
    Fullstory
    Because everything seems to be easy to find and it doesn't take long at all to learn how to use the product
    Incentivized
    Read full review
    JetBrains
    Great in debugging, testing, developing and maintaining softwares in a number of languages. Great support for many languages and their syntaxes. Great support of many third party extensions and plugins like GIT and html plugins. The RAM usage of WebStorm however could be really improved, it literally takes almost all of the RAM of my machine with 16GB RAM
    Incentivized
    Read full review
    Reliability and Availability
    Fullstory
    We've never had issues with availability
    Incentivized
    Read full review
    JetBrains
    No answers on this topic
    Performance
    Fullstory
    It seems the performance is really good and always loads quickly
    Incentivized
    Read full review
    JetBrains
    No answers on this topic
    Support Rating
    Fullstory
    They have been overall pretty responsive and proactive. The tool is pretty straightforward to use. Most of the questions we have had to work with them on our how to use new features or adjust our integration to ensure we are gathering all the data from all of our tools.
    Incentivized
    Read full review
    JetBrains
    I gave this rating because I have never needed their customer support, which is the highest level of support I suppose. When a product works just fine out of the box and everything you may need is well documented, it's a paradise for the customer. But I've seen some questions asked on their portal, and I've seen thorough answers given to the questions and the willingness to support the customer with follow-ups and everything else.
    Incentivized
    Read full review
    Implementation Rating
    Fullstory
    To successfully implement FullStory, it is important to plan your implementation carefully by defining your goals and user segments. You should also use tags and filters to analyze your user data, train your team to use FullStory effectively, and use FullStory in conjunction with other analytics tools to get a more complete picture of your user's behavior. By following these tips, you can gain valuable insights into your users' behavior and experiences, and use this information to improve your website or application.
    Incentivized
    Read full review
    JetBrains
    Highly recommend the JetBrains Toolbox, it remembers your recent projects and launches from the task bar.
    Incentivized
    Read full review
    Alternatives Considered
    Fullstory
    Smartlook is software that records users on a website
    and mobile app. Finding useful information within thousands of recordings is
    made quick and easy with features that help you accomplish this. I have chosen FullStory because it is easier to use and has more advanced features compared to Smartlook.
    Incentivized
    Read full review
    JetBrains
    I think WebStorm is way ahead of open-source editors. Please don't get me wrong, I love open-source. But the other free editors have a lot of configuration which blocks my whole coding experience. Take "Atom" for example. I used it for about 3 months, but in that time I had to update the plugins hundreds of time, and for every little thing (e.g. linter) I had to download a community plugin, and with each plugin atom would get a little slow. Take "Eclipse" for another example, which is very suited for Java, but not so suited for JavaScript. Sublime was good, but WebStorm comes with many exciting features that I did not find in sublime/notepad.
    Incentivized
    Read full review
    Scalability
    Fullstory
    Full story was easy to scale with the growth of our teams and organisation
    Incentivized
    Read full review
    JetBrains
    No answers on this topic
    Return on Investment
    Fullstory
    • Triage for front end bugs - FullStory can sometimes help you spot a bug in action much more quickly than trying to recreate it on your own
    • Observing customers use new features and understanding why a new feature may be performing better or worse than expected
    Incentivized
    Read full review
    JetBrains
    • Saves lot of time when we are finding the text or files.
    • Easy to work with for support projects.
    • Nice code completion feature.
    • It's all in one solution for both front end, back end and database solution to work with.
    • Initial learning curve is required to use the workbench.
    • Documentation can be improved better probably adding videos, would be helpful for visual person.
    Incentivized
    Read full review
    ScreenShots

    Fullstory Screenshots

    Screenshot of AI-generated Summaries used to Take Action More QuicklyScreenshot of a Visualization of Behavioral Data with Custom DashboardsScreenshot of Ready-made for AI Behavioral Data Straight to the organization's Data EcosystemScreenshot of Fullstory's Session Replay, Combined with Dev ToolsScreenshot of Mobile App Behavioral Data

    WebStorm Screenshots

    Screenshot of Code CompletionScreenshot of JavaScript DebuggingScreenshot of Quick DocumentationScreenshot of Version Control IntegrationScreenshot of the Out-of-the-box Experience