Gainsight CS vs. TELUS International Customer Experience (CX) Connectors
Gainsight CS vs. TELUS International Customer Experience (CX) Connectors
Product | Rating | Most Used By | Product Summary | Starting Price |
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Gainsight CS | Mid-Size Companies (51-1,000 employees) | Gainsight’s customer-centric technology aims to drive the future of customer success. The company’s Customer Cloud offers a set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together are designed to enable businesses to put the customer at the center of everything they do. The vendor states that companies that use Gainsight grow net retention by up to 33 percent. Learn how leading companies like Okta, SAP Concur,… | $2,500 Per Company Per Month | |
TELUS International Customer Experience (CX) Connectors | N/A | TELUS International (formerly Xavient Digital) offers Customer Experience (CX) Connectors, a digital enablement solution which links back-end platforms, collates user data, and provides a unified customer record to increase customer automation, improve Voice of the Customer (VoC) strategy, and improve customer journey mapping. | N/A |
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Editions & Modules |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
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Gainsight CS | TELUS International Customer Experience (CX) Connectors | |
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Top Pros | No answers on this topic | |
Top Cons |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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Gainsight CS | TELUS International Customer Experience (CX) Connectors | |
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Small Businesses | Intercom Score 8.7 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Gainsight CS | TELUS International Customer Experience (CX) Connectors | |
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Likelihood to Recommend | 8.5 (223 ratings) | - (0 ratings) |
Likelihood to Renew | 6.8 (14 ratings) | - (0 ratings) |
Usability | 8.2 (24 ratings) | - (0 ratings) |
Availability | 8.2 (1 ratings) | - (0 ratings) |
Performance | 6.4 (1 ratings) | - (0 ratings) |
Support Rating | 9.0 (134 ratings) | - (0 ratings) |
Online Training | 5.5 (2 ratings) | - (0 ratings) |
Implementation Rating | 6.3 (6 ratings) | - (0 ratings) |
Configurability | 6.4 (1 ratings) | - (0 ratings) |
Product Scalability | 7.3 (1 ratings) | - (0 ratings) |
Vendor post-sale | 6.4 (1 ratings) | - (0 ratings) |
Gainsight CS | TELUS International Customer Experience (CX) Connectors | |
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Likelihood to Recommend | Gainsight | TELUS International No answers on this topic |
Pros | Gainsight | TELUS International No answers on this topic |
Cons | Gainsight | TELUS International No answers on this topic |
Likelihood to Renew | Gainsight | TELUS International No answers on this topic |
Usability | Gainsight | TELUS International No answers on this topic |
Performance | Gainsight | TELUS International No answers on this topic |
Support Rating | Gainsight | TELUS International No answers on this topic |
Online Training | Gainsight | TELUS International No answers on this topic |
Implementation Rating | Gainsight | TELUS International No answers on this topic |
Alternatives Considered | Gainsight | TELUS International No answers on this topic |
Return on Investment | Gainsight | TELUS International No answers on this topic |
ScreenShots | Gainsight CS Screenshots |