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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gainsight PX

    Score7.6 out of 10
    N/AFor SaaS products, Gainsight's product experience software enables companies to track every step of their user's journey and fully understand how they're interacting with a product over time.

    $0

    100 or less MAUs (Monthly Active Users)

    MeisterTask

    Score9 out of 10
    Small Businesses (1-50 employees)
    MeisterTask is a task management and collaboration tool that let teams manage tasks in a customizable environment. MeisterTask's project boards adapt to a team’s workflow, and is suitable for managing a variety of tasks from software sprints to editorial calendars. As opposed to only providing a tool that visualizes the work, MeisterTask automates recurring steps in users' workflows to help them work more efficiently and consistently. MeisterTask is developed by…

    $16

    per month per user

    Pricing
    Gainsight PXMeisterTask
    Editions & Modules
    Starter (Free)
    $0
    100 or less MAUs (Monthly Active Users)
    Starter
    Starting at $400/M
    500+ MAUs (Monthly Active Users)
    Growth
    Custom
    Per MAUs (Monthly Active Users) and more
    Pro
    $16
    per month per user
    Business
    $32
    per month per user
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Gainsight PXMeisterTask
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discounts are available for education and non-profit organisations. 28% discount for annual pricing.
    More Pricing Information
    Community Pulse
    Gainsight PXMeisterTask
    Considered Both Products
    Gainsight
    No answer on this topic
    MeisterLabs GmbH
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    22 Answers
    100%
    Would buy again
    9 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    18 Answers
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    23 Answers
    78%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    10 Answers
    86%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    81%
    Implementation went as expected
    13 Answers
    100%
    Implementation went as expected
    8 Answers
    Features
    Gainsight PXMeisterTask
    Project Management
    Comparison of Project Management features of Gainsight PX and MeisterTask
    Feature
    Gainsight PX
    -
    Ratings
    MeisterTask
    7.5
    21 Ratings
    2% below category average
    Task Management00 Ratings10.020 Ratings
    Gantt Charts00 Ratings8.03 Ratings
    Scheduling00 Ratings6.16 Ratings
    Workflow Automation00 Ratings7.019 Ratings
    Team Collaboration00 Ratings8.020 Ratings
    Support for Agile Methodology00 Ratings8.216 Ratings
    Email integration00 Ratings7.017 Ratings
    Mobile Access00 Ratings8.618 Ratings
    Timesheet Tracking00 Ratings5.016 Ratings
    Best Alternatives
    Gainsight PXMeisterTask
    Small Businesses
    Mixpanel
    Score8.3 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Heap
    Score8.1 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Heap
    Score8.1 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Gainsight PXMeisterTask
    Likelihood to Recommend
    8.7
    (29 ratings)
    9.0
    (21 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.4
    (3 ratings)
    9.0
    (1 ratings)
    Support Rating
    7.3
    (23 ratings)
    8.9
    (2 ratings)
    Ease of integration
    7.7
    (14 ratings)
    -
    (0 ratings)
    User Testimonials
    Gainsight PXMeisterTask
    Likelihood to Recommend
    Gainsight
    It’s a robust tool that allows you to easily map and track key features and actions within your products. It also allows for in app communications to help guide the user through the path you want them to follow. The ability to connect with Gainsight CS also allows you to leverage that data to drive actions for the account team, incorporate it in health scoring, and use it to trigger digital programs. You do need a well thought out strategy for management of the platform, the data and how you will use it.
    Read full review
    MeisterLabs GmbH
    The best part about Meistertask is how dead simple it is, while still absolutely nailing what it needs to really get right. Meistertask makes task management dead simple for me and keeps the detail out of the way unless I specifically need it.
    Incentivized
    Read full review
    Pros
    Gainsight
    • Gainsight PX provides powerful segmentation capabilities to help marketers target the right customers with the right message. Through its segmentation capabilities, Gainsight PX enables marketers to create custom segments based on user behavior, demographics, and other criteria to ensure that the right message is delivered to the right customer.
    • Gainsight PX offers robust analytics capabilities to help marketers gain insights into customer behavior and engagement. Through its analytics capabilities, Gainsight PX enables marketers to track user engagement, identify customer trends, and gain insights into customer behavior.
    • Gainsight PX provides an intuitive user interface to help marketers quickly and easily create and manage campaigns. Through its user interface, Gainsight PX enables marketers to create and manage campaigns with ease, allowing them to quickly launch campaigns and track their progress.
    Incentivized
    Read full review
    MeisterLabs GmbH
    • The learning curve is really short compared to other software that is related to this.
    • It is very easy to manage several projects at the same time, thus saving time in the work process.
    • Managing the elements of the list is very comfortable since its interface allows everything to work in an orderly manner based on what I want to put as important for me.
    • It has versions that are adapted to any type of company or if you want to give a personal use because it also has an option based on what you want to do with MeisterTask.
    Incentivized
    Read full review
    Cons
    Gainsight
    • Dashboards. There is no way to provide notes to others which would be very beneficial in consuming data across a team. Lacking functionality - no resizing, no organization options, run into bugs when using it frequently, overall hard to design a layout that is easy to follow.
    • No way to identify what features/elements are being used but aren't tagged. This would be a huge value add.
    • Retention Analyzer. Default view doesnt allow for filtering and includes test data. In our case this doesnt allow for a true comparison between two segments.
    • Segments. You can't use segments in areas you should be able to. I shouldnt have to recreate a segment as a saved filter.
    Incentivized
    Read full review
    MeisterLabs GmbH
    • Some detailed task definitions may be difficult to implement.
    • Those using traditional project tools may find MeisterTask a little bit superficial and scattered.
    • Often you may need additional tools to complete the inefficiencies of Kanban board (no analytics for team performance, lack of time planning, etc.).
    • Reports and analytics are limited.
    Incentivized
    Read full review
    Likelihood to Renew
    Gainsight
    I like the product, find it pretty easy to use. As we move forward, looking forward to using more of the functionality.
    Incentivized
    Read full review
    MeisterLabs GmbH
    No answers on this topic
    Usability
    Gainsight
    It is a good product, but like with every product, there is room for improvement or even just things I, as a user, would prefer, such as the ability to click on a company and have it go to Salesforce instead of Insight. It can also be difficult to find certain reports.
    Incentivized
    Read full review
    MeisterLabs GmbH
    Simple. interface. Not a lot of extra bells and whistles which can be cumbersome to implement when trying to create a process for efficiency
    Incentivized
    Read full review
    Support Rating
    Gainsight
    I have not had to contact support frequently but when I have I used the chat and my questions were answered immediately. I've also used their knowledge center, help documentation and training videos which are all very thorough. The support we've received from our Customer Success Manager has been helpful as well.
    Incentivized
    Read full review
    MeisterLabs GmbH
    Meister task is a great project management app. However, I moved to a move extensive project management tool for our growing team
    Incentivized
    Read full review
    Alternatives Considered
    Gainsight
    Heap has a great value proposition and very nice user experience. But it lacks the clear funnel analysis that Gainsight PX provides. Plus Heap also does not have integration with a lot of CRMs and Customer data platforms. Also, Additionally if you go in the market to find Heap implementors or SI vendors, you won't find any.
    Incentivized
    Read full review
    MeisterLabs GmbH
    Meistertask seems like it was made for work, and it doesn’t hide its features amid complicated menus. The Mobile experience is one of the best I have used in task management. It integrates with other tools more widely via Zapier and various built-in ecosystem connections within the Meisterlabs space. If you need to get started simplifying your digital life, this can help.
    Incentivized
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    Return on Investment
    Gainsight
    • Allow us to integrate actual product usage with Salesforce.
    • Too much developer time went into it, especially when the premise was that this was mostly going to be handled by the Product team. This was mostly because the Gainsight PX event editor doesn't support more complex querying on events.
    Incentivized
    Read full review
    MeisterLabs GmbH
    • MeisterTask saves me a lot of time in communicating about various tasks of a project. The activity chat feature lets me communicate with other members of my team without having to be in the same location as them, and increasing our productivity.
    • It has caused me to use some additional time though, and create a Gantt chart myself instead of being able to use a built-in feature.
    • MeisterTask is great for letting us organize and keep track of all aspects of a project and make sure each one gets done by its respective due date.
    Incentivized
    Read full review
    ScreenShots

    Gainsight PX Screenshots

    Screenshot of Access all of your key metrics in one place.Screenshot of PX Dashboards offer an interactive way of viewing data. By default, Gainsight provides you with the Gainsight PX Dashboard, but you can create separate Dashboards for each user, based on their requirements. 

For example, you can create a Dashboard, set it to private and grant access only to the top-level executives who are interested in viewing the performance of company KPIs. You can create a Dashboard for a Product Manager and include widgets which show key metrics for the product they own.Screenshot of Gainsight PX connects directly to your CRM and other customer data sources, letting you leverage custom events with no limits on what you can explore – all without using any query language.

Track specific events and compare any number of different cohorts and behaviors to learn more about a specific behavior or validate a specific hypothesis. You can use the group by functionality to aggregate results based on specific fields, and you can analyze custom event properties based on the property values. This may come handy when you want to measure the event properties such as video play counts or monetary values you're passing to Gainsight PX via custom events.Screenshot of Product Mapper® is an easy to use way of describing your product features with a simple "point, click and describe."   Each mapped feature can be viewed hierarchically within your Product Feature Tree®.   

Features can be organized in any way that makes sense for your particular application.  For example, you can organize by modules and features or you can nest sub-modules under modules and add features at any level.Screenshot of You can use existing templates while setting up Guide engagements. You can even save the newly created/modified template and use the saved template in the future in order to save time. Once you select the template, you can modify your template–no coding required, but it's there if you want it.Screenshot of Present targeted and timely in-app surveys so you can get more relevant feedback from the right people to better understand their needs and wants, and easily see the results in real-time.

    MeisterTask Screenshots

    Screenshot of the MeisterTask DashboardScreenshot of MeisterTask's Personal AgendaScreenshot of MeisterTask's Project BoardScreenshot of the Task boardScreenshot of the MeisterTask TimelineScreenshot of MeisterTask Automations