GFI HelpDesk vs. HubSpot Service Hub
GFI HelpDesk vs. HubSpot Service Hub
Product | Rating | Most Used By | Product Summary | Starting Price |
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GFI HelpDesk | N/A | GFI HelpDesk is self hosted service desk software that consolidates and integrates support functionality. It enables customers to log tickets through email, chat or other applications and track them to know they’re being addressed. Staff can see, create, assign and close support tickets. People inside a company can collaborate through helpdesk notes to solve issues. And teams can create rules for automatic responses or routing based on ticket properties, ticket content, or the type of customer. | N/A | |
HubSpot Service Hub | N/A | HubSpot Service Hub aims to bring customer service data and channels together in one place, and helps scale support through automation and self-service. According to the vendor, Service Hub provides more time for proactive service that delights, retains, and grows your customer base. | $50 per month |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
GFI HelpDesk | HubSpot Service Hub | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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GFI HelpDesk | HubSpot Service Hub | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
GFI HelpDesk | HubSpot Service Hub | |
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Likelihood to Recommend | - (0 ratings) | 8.6 (12 ratings) |
GFI HelpDesk | HubSpot Service Hub | |
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Likelihood to Recommend | GFI Software No answers on this topic | HubSpot |
Pros | GFI Software No answers on this topic | HubSpot |
Cons | GFI Software No answers on this topic | HubSpot |
Alternatives Considered | GFI Software No answers on this topic | HubSpot |
Return on Investment | GFI Software No answers on this topic | HubSpot |
ScreenShots | HubSpot Service Hub Screenshots |