GFI HelpDesk vs. NinjaOne
GFI HelpDesk vs. NinjaOne
Product | Rating | Most Used By | Product Summary | Starting Price |
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GFI HelpDesk | N/A | GFI HelpDesk is self hosted service desk software that consolidates and integrates support functionality. It enables customers to log tickets through email, chat or other applications and track them to know they’re being addressed. Staff can see, create, assign and close support tickets. People inside a company can collaborate through helpdesk notes to solve issues. And teams can create rules for automatic responses or routing based on ticket properties, ticket content, or the type of customer. | N/A | |
NinjaOne | N/A | NinjaOne (formerly NinjaRMM) is a security-oriented remote monitoring and management platform. It allows for manual customization as well as scripting and automation. | N/A |
GFI HelpDesk | NinjaOne | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial. | ||||||||||||||
More Pricing Information |
GFI HelpDesk | NinjaOne | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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GFI HelpDesk | NinjaOne | ||||||||||||
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Monitoring Tasks |
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Management Tasks |
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GFI HelpDesk | NinjaOne | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Panda Systems Management Score 9.4 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Atera Score 8.9 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | No answers on this topic |
All Alternatives | View all alternatives | View all alternatives |
GFI HelpDesk | NinjaOne | |
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Likelihood to Recommend | - (0 ratings) | 9.4 (39 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (1 ratings) |
Usability | - (0 ratings) | 8.0 (2 ratings) |
Support Rating | - (0 ratings) | 9.1 (5 ratings) |
GFI HelpDesk | NinjaOne | |
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Likelihood to Recommend | GFI Software No answers on this topic | NinjaOne |
Pros | GFI Software No answers on this topic | NinjaOne |
Cons | GFI Software No answers on this topic | NinjaOne |
Likelihood to Renew | GFI Software No answers on this topic | NinjaOne |
Usability | GFI Software No answers on this topic | NinjaOne |
Support Rating | GFI Software No answers on this topic | NinjaOne |
Alternatives Considered | GFI Software No answers on this topic | NinjaOne |
Return on Investment | GFI Software No answers on this topic | NinjaOne |
ScreenShots | NinjaOne Screenshots |