GitHub vs. ServiceNow DevOps

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GitHub
Score 9.1 out of 10
N/A
GitHub is a platform that hosts public and private code and provides software development and collaboration tools. Features include version control, issue tracking, code review, team management, syntax highlighting, etc. Personal plans ($0-50), Organizational plans ($0-200), and Enterprise plans are available.
$4
per month per user
ServiceNow DevOps
Score 8.2 out of 10
N/A
ServiceNow DevOps is designed to reduce friction between IT operations and development. This DevOps tool allows businesses to minimize risk while scaling DevOps initiatives.N/A
Pricing
GitHubServiceNow DevOps
Editions & Modules
Team
$40
per year per user
Enterprise
$210
per year per user
No answers on this topic
Offerings
Pricing Offerings
GitHubServiceNow DevOps
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
GitHubServiceNow DevOps
Small Businesses
Git
Git
Score 10.0 out of 10
Docker
Docker
Score 9.2 out of 10
Medium-sized Companies
Git
Git
Score 10.0 out of 10
Docker
Docker
Score 9.2 out of 10
Enterprises
Perforce Helix Core
Perforce Helix Core
Score 6.3 out of 10
Docker
Docker
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GitHubServiceNow DevOps
Likelihood to Recommend
9.4
(121 ratings)
9.0
(5 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
8.8
(26 ratings)
-
(0 ratings)
User Testimonials
GitHubServiceNow DevOps
Likelihood to Recommend
GitHub
GitHub is well suited for software development, GitHub is particularly well suited for software development projects, where teams need to collaborate on code, track changes, and review code changes. Also for open-source projects, GitHub is an ideal platform for open-source projects, where teams of developers from all over the world can collaborate on code and contribute to projects. For documentation, GitHub provides a platform for creating and sharing documentation, making it an ideal solution for teams that need to create and maintain documentation. On small and medium-sized teams GitHub is well suited as those teams that need to collaborate on software projects and track changes to their code.
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ServiceNow
ServiceNow DevOps is suitable for IT companies that are medium to large, It is great when it comes to keeping a track of all the activities, it takes a very little amount of time for creating tickets, with a small amount of information. It is a good tool for incident management, and change management. It will be less suitable for small-scale companies.
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Pros
GitHub
  • As a repository it's great. It houses almost all the open-source applications/code that anyone can fork and play with. A huge collection of sample codes available with problem statements across different domains make Github a one-stop location.
  • I use GitHub with Windows and the Git Bash is superb. It [is] a powerful alternative to the Command Prompt and Powershell. Allows me to run shell scripts and UNIX commands inside the terminal [on] a Windows PC.
  • GitHub integration with almost all cloud development/deployment platforms is amazing. Deploying a new application in Azure is really smooth. Just link the GitHub repositories and it's good to go. From automatic build to deployment everything is just amazing.
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ServiceNow
  • Plan develop, build, test, deploy and operate any applications in a safer environment.
  • Evaluating and monitoring improvements
  • Connects with third party and existing applications
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Cons
GitHub
  • When browsing history of a file, GitHub could make it easier to see the file after a particular commit instead of just being able to quickly view the commit. I'd like to be able to see the commit or the file itself in one click.
  • I would like to be able to view commits by user.
  • I would love to be able to traverse code on GitHub (go to definition, etc) - the good news here is that they are working on these features!
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ServiceNow
  • No drop-down option is available to click when requesting specific software or hardware.
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Likelihood to Renew
GitHub
GitHub's ease of use and continued investment into the Developer Experience have made it the de facto tool for our engineers to manage software changes. With new features that continue to come out, we have been able to consolidate several other SaaS solutions and reduce the number of tools required for each engineer to perform their job responsibilities.
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ServiceNow
No answers on this topic
Usability
GitHub
- Easy to use compared to other version control software. UI interface makes it easy to use, as well as protects against making a major mistake by deleting code, etc. - UI looks modern. - Support for multiple platforms, which I assume will only get better with time. - Student benefits are awesome! - The size limitations on their repositories make sense to me. Not too crazy but realistic from a business perspective.
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ServiceNow
No answers on this topic
Support Rating
GitHub
It's a testament to how easy it is to use GitHub and how many others use it that you can pretty much find the answer to any problem you have by searching online. Consequently, I've never needed to use their support. It's an incredibly easy tool to set up initially, so it won't require much onboarding expertise to get started.
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ServiceNow
No answers on this topic
Alternatives Considered
GitHub
At the time to evaluation - Bitbucket was very tightly integrated into Atlassian’s suite of tools. For an organization that is starting out and looking to spend limited funds effectively - the cost/benefit of using that suite of tools usually doesn’t make sense. Granted things may have changed since then (its been over 5 years) - but at the time GitHub was effective - and all prospective engineers knew about it and already had accounts. This made it very easy to add to the organization and not lose time in training, etc. Developers seem to really love GitHub above most other tools out there - so that plays into the decision making as well.
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ServiceNow
As mentioned previously, not sure if ServiceNow DevOps can handle tickets in an agile methodology, where everything is setup based on Sprints, stories and the whole agile terminology. We use OpsGenie to setup shifts for Production support teams, OpsGenie alerts people through a mobile app about production issues as well as to whom is Oncall support for multiple teams. Not sure this functionality is there in ServiceNow DevOps. For now those 3 applications are handling different functions in our company and would be difficult for me to compare them
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Return on Investment
GitHub
  • Github has increased our rate of code development, increasing our publishing rate. This helps bring attention to the research we are doing and ultimately brings in more funding for further research.
  • Because GitHub makes my team more efficient, we are able to put more hours into code development / report writing rather than agonizing over different versions of code created without version control software.
  • We use a paid version of GitHub, because we work through private repositories, but the increase in productivity, efficiency, and research progress is definitely worth the price.
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ServiceNow
  • ROI
  • Increased the NPR score.
  • Central locale for information and troubleshooting.
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ScreenShots