Glip (discontinued) vs. Zimbra by Synacor

Glip should definitely be on your shortlist for a team collaboration tool. Glip has a lower cost and contains all the features found in competitive tools such as Microsoft Teams and Webex Teams. Glip is also scalable and robust enough for large enterprises and is great to coordinate and document large projects with hundreds of tasks and hundreds of resources. Glip, MS, and Webex Teams are excellent for an individual to create and receive task assignments and document and complete those tasks but these tools do not replace enterprise project management software and tools. Glip, MS Teams, and Webex Teams quickly become complicated and disorganized and it becomes easy to drown in all the sea of data unless you work diligently and continually at organizing your workspace.

Incentivized

Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though

Incentivized

• Ease of use: It is extremely easy to use Glip and its features.
• Ease of adoption: You can start using Glip in a couple of minutes and scale its use to the whole team, no hassle.
• Scalability: This products scales well both in users and in pricing.

Incentivized

• Filter emails with specific information required.
• Very good storage capacity.
• Has a mobile version and another web.
• It has a friendly and modern graphic interface.
• It is compatible with all operating systems.

• Allow the ability to move a conversation when a hyperlink is involved. Currently not able to do this. Glip is aware and hopefully working on it.
• Add a more robust search feature to find old conversations. Search query time could also be sped up.
• Add reminder notifications. When tasks are added, it is sometimes easy to overlook older tasks.

Incentivized

• Zimbra's mobile application leaves much to be desired; it is its weakest point.
• This forces the use of third-party applications on smartphones, which only offer a more or less complete integration with the ActiveSync protocol.
• Zimbra allows for an on-premise scenario, which is not for everyone, especially considering that the trend nowadays is to outsource email; in any case, it also offers this alternative.
• The cost of Zimbra as a SaaS solution comes too close to that of more widely adopted competing options.
• Zimbra lacks a robust integrated chat system, which its competitors offer.
• It lacks AI integration.

Incentivized

Glip has saved us so much time that my team could no longer live without it. I don't know what we would do. All of us used it constantly all day every day. It is one of the best tools in my arsenal!

Mobile UI is not as pleasant as others, it looks washed out and that makes it seem like it lacks some features.

Incentivized

The web usability of the solution is adequate, with all functions integrated into a single interface. However, it is important to note that in the desktop environment, it lacks its own application and relies on ActiveSync synchronization with reference solutions like Outlook or Thunderbird. Some features, such as the briefcase, will be excluded. The same happens on smartphones.It is also common for competing solutions to include integrated chat or video call tools, which Zimbra lacks. These shortcomings are among the most frequently requested by users.

Incentivized

We have a free account so I understand why we are not at the top of the list. But we have had issues before that took forever for them to get back to us. Once I had to make a Twitter account just to tweet at them about the issue and they finally got back to me. After several weeks. And the issue was something we just had to wait out for a few more days. Normally you have to submit a ticket through their support page and maybe they will get back to you and maybe not. We had one issue where the standard user on the iMac was getting popups every few minutes about installing a helper tool. The only way to fix this was to delete and reinstall Glip as an admin user. This was frustrating because it took time to do this for me as the IT person, and after reaching out to a few times, I was finally given an answer two years after I had asked about it! Finally some devs reach out to me on Glip and told me to just put the app in the user folder instead of the app folder which is managed by the admin account. They said it should be fixed now and I believe it is.

Incentivized

Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.

Incentivized

Zoom, Slack, and Wunderlist are all great applications. They do a good job at one core focus. If your team is already familiar with these applications and satisfied with them, you can stick with them. I found Slack confusing and difficult to learn, as did others when onboarding. Zoom and Wunderlist both have a solid user interface and do their jobs well -- not many complaints from them. I just valued simplicity and ease of adoption, which made us look at Glip as one app to do it all.

Incentivized

Zimbra is a significantly cheaper option than one of the Microsoft solutions, such as Exchange. It is able to run in a free environment, as it is in the case of Linux. It offers the advantages of a powerful mail manager, such as indexed searches and the integration of contacts and notes, all in one platform. It is constantly updated and the operation of its connection in mobile equipment is remarkable and very efficient. Additionally, it is able to easily integrate with Outlook solutions with its connector, which brings all the benefits of Zimbra to the user under the interface known as "mail manager." So far, I have been using Zimbra for several years and I have not missed my previous work platforms.

Incentivized

• Because Glip was free, it helped us save money on our chat app. While not a crucial part of the business, the costs of software for your company add up and it was nice that, in this case, it did not add to our expenses.
• This isn't really Glip directly, but we used it because we were using RingCentral Meetings for video conferencing with clients, and unfortunately RingCentral Meetings was a bit difficult to use. This was often the client doing things wrong, but it was annoying to have frequent audio feedback, etc. So if that is part of your reason to use Glip, check out if you have any problems there first.

Incentivized

• Zimbra is a cheaper email service than other similar platforms and in my point of view offers better features, that's why the company migrated services to this platform several years ago and without a doubt, it has been the best investment.
• Zimbra has a more user-friendly interface for employees, this has improved response times to external customers of the company.
• The implementation of Zimbra in the company motivated the IT engineering department to make improvements in open source to adapt it to the needs of the company.

Incentivized