Global Shop Solutions ERP software provides applications that help manufacturers to deliver quality parts on time, with applications that include Shop Management, Planning & Scheduling, Inventory, Accounting, Quality Control, and CRM.
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Zoho One
Score 9.5 out of 10
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Zoho One is a suite product from Zoho Corporation, that combines their sales and marketing application, and also gives organizations a comprehensive set of tools to organize finances, track payables, and manage bills and expenses.
$45
per month per employee
Pricing
Global Shop Solutions ERP
Zoho One
Editions & Modules
No answers on this topic
All Employee Pricing
$444
per year per employee (Must purchase license for ALL employees)
We have already met with three companies in our region and hosted them for several hours to see how we utilize Global Shop Solutions ERP in our daily work. This speaks to our satisfaction with the software, as well as our ongoing commitment to the notion that if you want to learn something well, learn to teach it. We have a great group of users here who participate in the weekly Friday Features and who try to utilize all of the modules to their full effect to benefit not only individual workflows, but to help the entire company output. It is well suited in our experience for manufacturing. That is the only scenario where we have experience or where we feel we can make a judgement call.
Zoho One helps me to create and document each of my closures by creating deals. Zoho One helps me to generate reports, which helps me to track my contact. Zoho One helps me on creating tasks and reminds me to get it done on time. Zoho One keeps each steps and actions I took from lead to a deal.
The CRM has really advanced and allows us to track the efforts of our sales staff, as well as identify trends. We are heavily using this system to track our sales team's progress and utilize the events, opportunities and to-do tasks as well as identifying the customer history all in one spot.
Supply and Demand section is used by pretty much everyone. This allows us to identify what is on-hand and the history of the parts' use. It is easy to follow and make changes.
Order Entry allows us to track all orders in an easy fashion. This is very straightforward and simple to use.
Easy to see the kpis for different aspects of my business
And offers a consolidation of CRM campaign and other applications without having to use other technologies from other companies so it's great to consulate consolidated
I would rate Global Shop Solutions ERP’s overall usability an 8 out of 10. The system is very capable and flexible once properly configured, but it does have a learning curve and some parts of the interface and navigation can feel a bit dated or complex for new users. Overall, after initial training and setup, it supports daily work efficiently and reliably, which is why it deserves a high score
We've been a long time user and are always tweaking our automation to gain efficiencies while improving our service levels. It's pretty easy to come up with what you want to do and then do it yourself. Though, if you're looking to do some really tricked out automations, use of a Zoho Consultant would be a better idea as you'll get exactly what you need much quicker.
Support is great as a customer, as a partner I get moved to that team more often and find issues in the support being provided. It also appears that the support agents do not take into account all the information provided and default back to the "step 1 of the playbook" instead of taking into account the business reason the support is being requested and understanding the steps already taken.
There is nothing quite close to what Zoho offers with Zoho One in terms of breadth and depth of applications integrated together as a single product. Also, you get to manage a single license and user management on Zoho One, whereas you would need to work with multiple vendors and also simultaneously take care of billing and contract management with all of them. It is much easier with Zoho One
See instantly all information for part number, sales history, customer info, makes phone calls easy instead of having to say, let me look into that and get back to you
Save money on purchasing goods, see history, now inventory levels, helps make sure we don't run out of items