GoCanvas vs. MaintainX vs. TrueContext

GoCanvas is ideal for any company that dispatches individuals to sites or locations and then those individuals have to do some sort of report or form to turn in and then send to their clients. The dispatch function adds a lot of power to the platform to allow one traceable documentation from scheduling to the finalization of the report. The best part is that it can be customized to any trade or function out there. It also is handy for mechanics or any other trade that needs to log info at their destinations and submit those to an office or client

Incentivized

MaintainX would work best for any organization that has work orders with multiple steps to complete (especially for repeated work orders) and multiple employees to manage. It would also be especially good for businesses where the work schedule is variable or if the same steps need to be completed regularly

Incentivized

Prontoforms is suited for complicated business needs that are able to integrate seamlessly into one of the out-of-the-box solutions available. For simple recording to a spreadsheet, pdf, word document, database, etc. without any additional integrations, better (and in some cases free) solutions may work. For custom integrations, cost and effort may get expensive.

Incentivized

• GoCanvas can adapt to you and the structure of your company. Our documents were sometimes a work in progress, and it was easy to change them when needed.
• GoCanvas made my Sales Team more efficient and structured. We had set documents they needed to fill out and within those documents, certain areas needed to be completed before they could move forward, which enabled my team to be more accurate and fully detailed.

Incentivized

• Captures and retains vital information on work carried out on our equipment.
• provides suite of reporting tools to satisfy multitude of legislative and H+S requirements.
• allows us to input photographs and even videos on tasks completed.
• Provides functionality to create and follow specific procedures.

• Conditional logic
• Linking to data sources
• Integration to Salesforce and ServiceMax

Incentivized

• More features with app builder.
• Chat features in real time.
• Streaming services.

Incentivized

• Missing some functions, but the team is always on top of innovation so if I don't see it today, it may be there tomorrow.
• Wish there was a simpler way for operators to complete inspections rather than having to create work requests.
• Pricing is confusing and the way that they have their billing set up is strange.

Incentivized

• Limitations to form formatting
• Need more data source integrations
• All of the different components need to synchronize automatically and more often.

Incentivized

From the initial trial period to now using the system in full, the system was easy to navigate from the very start. The teaching videos within the system are excellent and really help with how to use the system effectively

As Prontoforms markets itself as a low code, user-friendly drag and drop solution, it definitely excels in the area of user experience. While those who are more on the technical side will appreciate the standard options available as part of its custom integration tools. The learning curve has never been an issue.

Incentivized

The customer support for pronto forms was great for me in the only instance that I have had to use it. I called the phone number for ProntoForms customer support, they were quick with the correct answer for me and very reassuring.

Incentivized

Incentivized

EMaint was limited as to what it could do on the mobile side. MaintainX was built on a mobile platform and is a mobile-first system, with full functionality on both mobile and desktop. MaintainX has increased our usability for all of our technicians.

Incentivized

We looked for versatility of product and cost effectiveness when trying to choose vendors. Even though the product can be set up by the user or administrator, the more complex parts of the form required help to be done right. Vendors needed to be able to offer their services to get this done in a timely fashion. ProntoForms hit all the marks. We looked at other vendors and they just couldn't replicate or form closely enough.

Incentivized

• GoCanvas has streamlined our communication, dispatch and reporting to reduce errors and wasted time. The impact is not exactly measurable, but it has been a substantial impact.
• It has automated many of the admin functions necessary for processing reports prior to using GoCanvas. We were able to cut one full admin position and reduce another to part time which has saved us money.

Incentivized

• It has helped not only my team, but the management of our company to see what we do and how we are doing maintenance.
• Our inventory is a lot to work on, but MaintainX has changed the way we used to inventory and makes it easier for the team to check out or put away parts.
• Having QR codes around our building for requesters and maintenance to scan has helped out when trying to decipher where the problem is.

Incentivized

• Return on Investment is immediate and possible from the first submission.
• Saved us hours when it came to implementing forms on websites

Incentivized