GoCo vs. NEOGOV Onboard

It's great for a small company who needs an easy way to save employee data. It's harder to use if you have complex needs or compliance. I often find I know more about HR-related things than our customer support representative, and they're unable to share how GoCo will comply with legal changes.

Incentivized

NEOGOV Onboard is well-suited for companies who hire many candidates; especially if the Onboarding Team (HR in our case) is working remotely. NEOGOV Onboard would be less-well-suited for organizations who do not hire a lot of candidates and who are able to meet with a new hire in-person.

Incentivized

• Support staff is ready to respond with any questions I have.
• Communication about new offerings and ways to make things easier is great.
• Site is very user friendly and easy to find what I'm/staff is looking for.

• Good value.
• Built based on U.S. public sector organizations and needs.
• Paper reduction and improved efficiencies.

Incentivized

• Handling exceptions for staff PTO requests for employees in their 90 day probationary period
• Ease of managing different hourly work week exceptions

Incentivized

• A better connection between NEOGOV Onboard and Insight/OHC would be useful
• The ability to utilize candidate text messaging and/or send notices via Onboard (rather than OHC/Insight) could help save time
• It would be helpful to allow candidates to communicate with internal staff via the Mentors Widget in the Preboarding Portal, not just the Onboarding Portal

Incentivized

We are very pleased with the product and the support we receive when we have a question or a request. We have been assigned specific support members who know our business and our expectations. Our employees find the platform to be user-friendly and self-explanatory which reduces the number of questions that our HR team has to field.

Incentivized

GoCo has done a great job of being responsive to us in working through issues in the system.

Incentivized

GoCo was my first choice during the selection process. It was the most user friendly. It has the cleaned appearance. The staff was easy to communicate with. And as a small non-profit, the pricing was good.

NEOGOV has more limitations than bigger HCM solutions and is limited to public sector/government operations.

Incentivized

• We save so much time when onboarding new employees
• We look much more organized and professional in the new hire process (because we are, thanks to GoCo)

• Candidates are generally pleased with their Preboarding/Onboarding experience

Incentivized