TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoDaddy

    Score7 out of 10
    N/AGoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.

    $9.99

    per month

    Kinsta

    Score9.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Kinsta offers WordPress hosting with daily backups, Cloudflare integration, and 24/7 human-only support available in 10 languages. Boasting users among more than 120,000 businesses in over 128 countries, Kinsta helps to keep sites running smoothly wherever they're accessed and is SOC 2 audited and ISO 27001 certified to meet rigorous standards for security and data protection.

    $35

    per month single site hosting

    Pricing
    GoDaddyKinsta
    Editions & Modules
    Basic
    as low as $6.99
    per month with an annual term
    Basic
    as low as $10.49
    per month with an annual term
    Premium
    as low as $13.49
    per month with an annual term
    Commerce
    as low as $14.99
    per month with an annual term
    For single sites
    $35
    per month Single 20GB (or 35k visits)
    For multiple sites
    $70
    per month 2 WP installs and 40GB server (or 70k visits)
    For agencies
    $340
    per month
    Offerings
    Pricing Offerings
    GoDaddyKinsta
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscounts available for annual subscription.Discount available for annual billing.
    More Pricing Information
    Community Pulse
    GoDaddyKinsta
    Considered Both Products
    GoDaddy
    Chose GoDaddy
    If you are looking for a bargain, and are okay with shared hosting, then GoDaddy is perfect, there are 'cheaper' hosting companies out there, however, GoDaddy is by far the most for your money in terms of inexperienced users being able to navigate their way around hosting and …
    Incentivized
    Kinsta
    Chose Kinsta
    GoDaddy is the one that drove me nuts. Downtime, poor performance, abysmal customer service. I switched to Kinsta because they looked like they’d do right everything GoDaddy did wrong (and they have). Hostinger is a company whose services I still use and am pleased with them. …
    Incentivized
    Chose Kinsta
    GoDaddy is absolute trash compared to Kinsta Hosting. GoDaddy is the classic case of great marketing, poor service, and even poorer value. I feel bad any time I find a client or someone else using a service like GoDaddy instead of a premium product like Kinsta. The price …
    Incentivized
    Key User Insights
    Would buy again
    76%
    Would buy again
    19 Answers
    100%
    Would buy again
    14 Answers
    Delivers good value for the price
    75%
    Delivers good value for the price
    18 Answers
    100%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    76%
    Happy with the feature set
    19 Answers
    100%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    82%
    Lived up to sales and marketing promises
    18 Answers
    100%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    20 Answers
    100%
    Implementation went as expected
    14 Answers
    Best Alternatives
    GoDaddyKinsta
    Small Businesses
    WebWave
    Score9.5 out of 10
    Flywheel
    Score4.8 out of 10
    Medium-sized Companies
    10Web
    Score7.6 out of 10
    WP Engine
    Score7.4 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GoDaddyKinsta
    Likelihood to Recommend
    8.1
    (57 ratings)
    8.8
    (16 ratings)
    Likelihood to Renew
    5.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (3 ratings)
    10.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    10.0
    (8 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    GoDaddyKinsta
    Likelihood to Recommend
    GoDaddy
    Good for transferring over an existing site. Truth be told, I haven't used it for building a brand new site-- I know that this is a fairly common thing but I just never needed it. For what I've used it for, it has worked well. For a small business with anyone with a little bit of technical skill, it's surprisingly good.
    Incentivized
    Read full review
    Kinsta
    I currently haven't found any scenarios whereby Kinsta is not well suited. Kinsta is suited to a variety of WordPress websites from business brochures to eCommerce. Kinsta's support is second to none, so if you lack technical knowledge, this is a great host to be with, especially if you need Managed WordPress hosting.
    Incentivized
    Read full review
    Pros
    GoDaddy
    • Registering a domain - I've found their site to be the easiest to navigate
    • Website builder - their website builder is user friendly
    • Email hosting - easy to set up and use, wether in an email app or online email.
    • Wordpress hosting - I have multiple wordpress sites I use under one account
    • Their customer service is always very helpful and easy to contact.
    Incentivized
    Read full review
    Kinsta
    • Developer friendly; WP-CLI; SSH access
    • Amazing support - I never have to wait more than a minute or two to get a response!
    • Kinsta is also willing to troubleshoot issues that are not their own. They don't just say "It's not our problem" without helping to debug the issue.
    Incentivized
    Read full review
    Cons
    GoDaddy
    • Support agents are woefully undertrained, even in knowledge of their own products.
    • Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
    • There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.
    Incentivized
    Read full review
    Kinsta
    • No email solution provide resulting in having to find some other solution
    • Some clients find the price point difficult
    • Some clients find the lack of phone support difficult (although we find their online support great)
    Incentivized
    Read full review
    Likelihood to Renew
    GoDaddy
    We can't really choose anyone else and the cost/effort of moving all of the hosted data would be extremely large, and we just have to stick to them, and hope they improve service
    Incentivized
    Read full review
    Kinsta
    This is an extremely solid hosting product that I have yet to find clients who use it disappointed. I have had clients move from other competitors several times in search of something more reliable and scalable but not after they moved to Kinsta.
    Incentivized
    Read full review
    Usability
    GoDaddy
    Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.
    Incentivized
    Read full review
    Kinsta
    Their dashboard is really well layed out and simple to use for most users. I also really appreciate the fact that our clients are able to collaborate with us by granting us access. Their site migration tool is straightforward and painless to use as well!
    Incentivized
    Read full review
    Reliability and Availability
    GoDaddy
    No answers on this topic
    Kinsta
    We never had any major downtimes with our service, and I believe that's because it's based in a cloud-based network so therefore our system is being shared amongst multiple points.
    Incentivized
    Read full review
    Performance
    GoDaddy
    No answers on this topic
    Kinsta
    As mentioned before the performance was amazing and pages were loading quickly. They also provide other tools to help you improve further.
    Incentivized
    Read full review
    Support Rating
    GoDaddy
    I think a lot of companies can learn from GoDaddy's support team. I have found:
    • Chat or phone support is almost always available.
    • Their agents are friendly and helpful.
    • Their agents seem to care and be knowledgeable about a wide range of issues.
    • I rarely have to escalate my problem to get the support that I need.
    • If they can't help me, then they can tell me why something is happening and direct me to resources that can fix my problem.
    Incentivized
    Read full review
    Kinsta
    They are quick to respond, very knowledgeable and I don't have to be escalated to get my problems resolved quickly. They have an efficient chat system that allows for support requests to be handled quickly and easily picked up by another specialist if the need arises. They are always there when I need them.
    Incentivized
    Read full review
    Implementation Rating
    GoDaddy
    No answers on this topic
    Kinsta
    Not really it's a really easy to use system and straightforward!
    Incentivized
    Read full review
    Alternatives Considered
    GoDaddy
    We use Wix currently for our online store. It is nice and easy to use, but they don't offer the email domains as well (the last time we checked). They have pretty decent customization of the web page, but still limited. We're going to try it with GoDaddy, since we have other services from them already. It just doesn't make sense to pay two different companies for something we can do with one.
    Incentivized
    Read full review
    Kinsta
    GoDaddy is the one that drove me nuts. Downtime, poor performance, abysmal customer service. I switched to Kinsta because they looked like they’d do right everything GoDaddy did wrong (and they have). Hostinger is a company whose services I still use and am pleased with them. Their shared WordPress hosting is a good value and where I put experimental sites and low-traffic things that don’t justify the purchase of better hosting at this time. They also provide good email hosting and customer service has been good. My second-favorite service provider.
    Incentivized
    Read full review
    Scalability
    GoDaddy
    No answers on this topic
    Kinsta
    We worked with clients who have major surges of visitor hits on a Buddhist website, and Kinsta was definitely up to the job. They were able to handle this and still provide excellent performance. As well, it was easy to track down other barriers for Google Ratings using their system to further improve the performance of these clients.
    Incentivized
    Read full review
    Return on Investment
    GoDaddy
    • GoDaddy reduces our ROI by costing me in non-billable hours. I don't charge clients for sitting on the phone with tech support to power cycle the server or fix the php.ini file, so my $/hr takes a hit.
    • Their nickel&dime strategy requires I have an additional conversation with clients about their max recurring fees. Small as they are, I need approval for upping their bill. GoDaddy is only the cheap option if you don't value security, stability, or performance.
    Incentivized
    Read full review
    Kinsta
    • Our website was up and running in less than a day
    • Despite not doing a huge advertising drive yet (we're still not ready at the moment), we've noticed a steady increase of organic visitors to the site, at least by 30%, which still isn't a lot in overall numbers at the moment, but that is expected
    • Cost is higher, so we've had to separate a budget just for Kinsta
    Incentivized
    Read full review
    ScreenShots

    Kinsta Screenshots

    Screenshot of the MyKinsta dashboard