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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gong

    Score9.1 out of 10
    N/AGong helps people and companies reach their potential. The Gong Revenue Intelligence Platform™ enables customer-facing teams to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, to empower revenue and go-to-market teams to determine the best actions for winning outcomes. The vendor boasts companies like Morningstar Inc., Paychex, LinkedIn,…N/A

    Oracle Analytics

    Score7.9 out of 10
    N/AOracle Analytics is a solution used to visually explore data to create and share compelling stories. Oracle Analytics Cloud is a cloud native service, and Oracle Analytics Server is the on-premise option.N/A
    Pricing
    GongOracle Analytics
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    GongOracle Analytics
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Must contact sales team for pricing.
    More Pricing Information
    Features
    GongOracle Analytics
    Conversation Intelligence Software Features
    Comparison of Conversation Intelligence Software Features features of Gong and Oracle Analytics
    Feature
    Gong
    8.8
    224 Ratings
    10% above category average
    Oracle Analytics
    -
    Ratings
    Speech-to-Text Transcription9.0221 Ratings00 Ratings
    Keyword Detection9.0219 Ratings00 Ratings
    Sentiment Analysis8.1198 Ratings00 Ratings
    Speaker Diarization8.7211 Ratings00 Ratings
    Call Recording Playback9.6223 Ratings00 Ratings
    Call Summarization9.1222 Ratings00 Ratings
    Conversion Metrics8.4198 Ratings00 Ratings
    Keyword Search & Retrieval8.9215 Ratings00 Ratings
    Call Tagging8.7203 Ratings00 Ratings
    Integration with CRM Systems8.9198 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Gong and Oracle Analytics
    Feature
    Gong
    -
    Ratings
    Oracle Analytics
    8.1
    62 Ratings
    1% below category average
    Pixel Perfect reports00 Ratings8.055 Ratings
    Customizable dashboards00 Ratings8.161 Ratings
    Report Formatting Templates00 Ratings8.361 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Gong and Oracle Analytics
    Feature
    Gong
    -
    Ratings
    Oracle Analytics
    8.0
    66 Ratings
    0% below category average
    Drill-down analysis00 Ratings8.464 Ratings
    Formatting capabilities00 Ratings8.265 Ratings
    Integration with R or other statistical packages00 Ratings7.145 Ratings
    Report sharing and collaboration00 Ratings8.162 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Gong and Oracle Analytics
    Feature
    Gong
    -
    Ratings
    Oracle Analytics
    7.8
    63 Ratings
    5% below category average
    Publish to Web00 Ratings7.755 Ratings
    Publish to PDF00 Ratings7.762 Ratings
    Report Versioning00 Ratings7.753 Ratings
    Report Delivery Scheduling00 Ratings7.958 Ratings
    Delivery to Remote Servers00 Ratings7.938 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Gong and Oracle Analytics
    Feature
    Gong
    -
    Ratings
    Oracle Analytics
    7.8
    61 Ratings
    2% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings7.559 Ratings
    Location Analytics / Geographic Visualization00 Ratings7.552 Ratings
    Predictive Analytics00 Ratings7.747 Ratings
    Pattern Recognition and Data Mining00 Ratings8.63 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Gong and Oracle Analytics
    Feature
    Gong
    -
    Ratings
    Oracle Analytics
    8.4
    61 Ratings
    1% below category average
    Multi-User Support (named login)00 Ratings8.160 Ratings
    Role-Based Security Model00 Ratings8.160 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.560 Ratings
    Report-Level Access Control00 Ratings8.54 Ratings
    Single Sign-On (SSO)00 Ratings8.641 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Gong and Oracle Analytics
    Feature
    Gong
    -
    Ratings
    Oracle Analytics
    8.0
    48 Ratings
    3% above category average
    Responsive Design for Web Access00 Ratings8.046 Ratings
    Mobile Application00 Ratings8.033 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.044 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Gong and Oracle Analytics
    Feature
    Gong
    -
    Ratings
    Oracle Analytics
    7.9
    36 Ratings
    2% above category average
    REST API00 Ratings8.231 Ratings
    Javascript API00 Ratings7.930 Ratings
    iFrames00 Ratings8.223 Ratings
    Java API00 Ratings7.931 Ratings
    Themeable User Interface (UI)00 Ratings7.531 Ratings
    Customizable Platform (Open Source)00 Ratings7.924 Ratings
    Best Alternatives
    GongOracle Analytics
    Small Businesses
    Wingman (legacy product)
    Score9 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Wingman (legacy product)
    Score9 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    Zoom Revenue Accelerator
    Score8.7 out of 10
    Sisense
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GongOracle Analytics
    Likelihood to Recommend
    9.2
    (669 ratings)
    8.1
    (76 ratings)
    Likelihood to Renew
    9.4
    (15 ratings)
    9.1
    (8 ratings)
    Usability
    9.0
    (437 ratings)
    8.2
    (6 ratings)
    Availability
    6.4
    (2 ratings)
    9.1
    (1 ratings)
    Performance
    7.3
    (2 ratings)
    9.1
    (1 ratings)
    Support Rating
    8.2
    (100 ratings)
    9.1
    (4 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    4.6
    (6 ratings)
    9.1
    (3 ratings)
    Configurability
    7.3
    (2 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    7.3
    (2 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    9.2
    (57 ratings)
    Data Sources
    -
    (0 ratings)
    8.1
    (57 ratings)
    Ease of integration
    7.3
    (2 ratings)
    8.2
    (1 ratings)
    Product Scalability
    8.2
    (2 ratings)
    9.1
    (1 ratings)
    Professional Services
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.3
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.3
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    GongOracle Analytics
    Likelihood to Recommend
    Gong.io
    I think Gong is well suited when you are having a company that makes a lot of calls to clients or receives a lot of calls. It is very important. I think, from a business standpoint, to log all of the calls and conversations that are had to use in case anything ever comes up. Also, just to make sure that your employees are doing well on the calls, because you cannot monitor every single call personally. Having this as a reference point to listen to things that might be important versus not is awesome. it might be less appropriate if you are not really interacting a ton with the clients. If you are more so just doing business meetings, then it might not be needed. However, I do think it's a great tool overall because it provides the AI note recap from the calls and logs everything that might be helpful for any reason
    Incentivized
    Read full review
    Oracle
    Oracle Data Visualization is very effective if used in an enterprise context with huge volumes of data coming from different systems. It supports dashboard and reporting capabilities and is easy to scale. It also allows you to leverage machine learning capabilities to extract hidden data trends. Visualization capabilities are powerful but not so various if compared to other solutions on the market. If you want to present a dashboard to an executive audience and you want to make your dashboards beautiful you must adapt them through PowerPoint.
    Incentivized
    Read full review
    Pros
    Gong.io
    • Provides executive summaries for meeting notes and email follow ups.
    • AI Briefs allow anyone to seek information on a particular customer in a matter of seconds.
    • Scores calls such as EBRs or new business sales calls that can be used by management for coaching.
    • Provides accurate forecasting and visibility to sales leaders.
    • Theme spotter can be used to gather feedback and provide data to management for opportunities we continuously here from our clients.
    • Accurately depict key points from conversations and allows for different brief themes to quickly get the information needed for teammates throughout the organization.
    Incentivized
    Read full review
    Oracle
    • Available without of the box connectors for Salesforce and oracle Saas Cloud. This is a huge plus for our business since we don't need another middleware solution just for this sake.
    • We are able to connect to our on-prem SQL Server database where we have our RMA database and other applications seamlessly without writing custom APIs.
    • OAC writes directly into ADW which is another advantage for loading Excel files into ADW after dataflow transformations.
    • OAC allows replication of the database from fusion ERP and lets us create subject areas using the data modeler.
    Incentivized
    Read full review
    Cons
    Gong.io
    • A history tracker (similar to Google Sheets/Excel) - it'd be nice to see WHO was changing certain fields and when exactly.
    • Dark mode.
    • A quick checklist when getting started to ensure I'm getting the most out of the platform (e.g., Gong Connect, Gong Import).
    Read full review
    Oracle
    • More AI but with human back up.
    • Less mumbo jumbo so even IT guys/gals can more easily work.
    • More statistics (math) and orientation for those not familiar with it.
    • More live as well as virtual (live) show casing of real situations in business.
    Incentivized
    Read full review
    Likelihood to Renew
    Gong.io
    I don't make these decisions for our company, but I would highly encourage our use of Gong to continue. Gong has been very helpful in my sales role in terms of staying organized and on top of accounts, completing actions in a timely manner, and moving deals forward with better insights
    Incentivized
    Read full review
    Oracle
    Scalability and rich integration capabilities. In the future, if we go with Hyperion for the Financial Consolidation and planning purposes -BI integration with Hyperion is going to be much simpler as it has native interface connectivity and even integration capabilities with well known CRM products (Siebel) and ERP Products (Oracle EBS, Peoplesoft, SAP) is going to be easy and straight forward.
    Read full review
    Usability
    Gong.io
    It does great for all the things I've mentioned. I didn't give it a 10/10 because I still think there is room to improve as far as improving the quality of the insights that are more actionable. I.e. this happened so you should think about doing this thing as a next step.
    Incentivized
    Read full review
    Oracle
    Great, if you are limited to using it along with other Oracle products; sadly, not if you are integrating with other products, which can be a challenge. It is a great product with tons of functionality and great integration with other in-house platforms. Great visuals and customization for data and analytics to provide decision-making data and analysis.
    Incentivized
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    Reliability and Availability
    Gong.io
    No answers on this topic
    Oracle
    No problems, it's that simple.
    Incentivized
    Read full review
    Performance
    Gong.io
    No answers on this topic
    Oracle
    Other than anomalies or expected quirks, there were never any earth-shattering delays.
    Incentivized
    Read full review
    Support Rating
    Gong.io
    I give them a 10 because, I have been using Gong for over a year now and have never had issues or concerns go un resolved in a day or two. Their communication is impeccable and their tech support is very hands on and prompt
    Incentivized
    Read full review
    Oracle
    Oracle Analytics Support team is very proactive and I have never had a situation where I had to wait for more than a day or two to get my issues resolved. This is a very big help for us and we appreciate Oracle and its team for guaranteeing that experience.
    Incentivized
    Read full review
    In-Person Training
    Gong.io
    No answers on this topic
    Oracle
    Oracle University offers very in-depth training.
    Read full review
    Online Training
    Gong.io
    No answers on this topic
    Oracle
    It was a private training site.
    Incentivized
    Read full review
    Implementation Rating
    Gong.io
    This is nothing something I'm able to answer
    Incentivized
    Read full review
    Oracle
    A properly implemented Endeca solution performs extremely well on the largest of datasets and it positions your organization to immediately achieve your ROI.
    Read full review
    Alternatives Considered
    Gong.io
    It stacks up in a different way. All of these companies try to do some feature that Gong does. Like Call recording, call analysis, AI discovery, Forecasting and Sales Activity tracking. Gong beats most, Otter.ai is a growing competitor though.
    Incentivized
    Read full review
    Oracle
    Oracle Analytics Cloud, is one of the most agile and secure data analysis platforms that according to the budget and the amount of use, you can use the resources you need under the cloud. The Oracle brand is also very well known in this field and can meet all the needs of an organization or industry in any sector.
    Read full review
    Contract Terms and Pricing Model
    Gong.io
    I was not involved with the process
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Scalability
    Gong.io
    No answers on this topic
    Oracle
    We have seen the results of this in our initial research and are not surprised that Oracle does this like it does soo many other things in this area, so well.
    Incentivized
    Read full review
    Professional Services
    Gong.io
    I was not involved with the process
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Return on Investment
    Gong.io
    • I don't have specific metrics since this feature isn't used in my job personally, but I do know that our sales and CS teams use Gong with SFDC opportunities to help with forecasting closed won opportunities based on intent captured within the call.
    Incentivized
    Read full review
    Oracle
    • We've used OBIEE (or it's previous named product) for over 13 years and it's still the most used tool for BI by the business.
    • We moved our largest business system off of Business Object into OBI so we could gain improved performance, reliability, and easier management of metadata.
    Read full review
    ScreenShots

    Gong Screenshots

    Screenshot of Coach reps into sales superstars. Replicate what works by turning objective, data-based guidance into coachable moments for managers, peer-to-peer coaching, and self-driven improvements — without any drama.Screenshot of Find the truth in your pipeline. There are risks hiding in your pipeline, deals, and customer interactions. Get true visibility from contact to close so you can address them and call the right forecast every time.Screenshot of Bet big. And win. Gong’s early insights into what’s working — and what's not — gives your team the confidence to take big-bet initiatives to market successfully.