GoodData vs. Grist

GoodData is well suited when you have a lot of data sources and you need a single location where you can pipe the data into and then create insights/charts/analytics based on the data you've piped in there. It's also great if you want to customize how the datasets interact with each other and what that logical data model looks like. Super super intuitive there. I think it's not great for data presentation if your product is presenting data to your customers. For internal use, it's great

Incentivized

This is well suited to someone (or a team) who are technically minded and have a dataset that they need to be able to use in many ways. It's less appropriate for a team who isn't technically minded and/or don't have the data they need to manipulate. It would be useful for things that you could use a database or spreadsheet for such as CRM, Advertising database, Business tracking, Health tracking etc.

Incentivized

• It's a good platform that has a flexible pricing plan which means that users can get hands-on service free at the start.
• GoodData provides its users with excellent charts and drill-down analysis which makes complex large data sets so simplified and easy to understand and interpret.
• For me it is so convenient because everything just gets saturated on a single page.

Incentivized

• Provides amazing customer service, help, examples, and explains what they are having you do
• The layout is easy

• No option to visualise a pin on a map
• Custom metrics and variables can be tricky to get right
• Hard to gauge where you are in terms of workspace data limits
• Adding and removing DB fields from models is not as intuitive as it could be
• Data model loading logs can be quite dense and hard to read, esp. when new
• Setting up models to correctly reference between DB tables takes practise
• No option to limit the amount of data a model loads once the table is included

Incentivized

• Making the user permissions more obvious on how to use them - They are highly adaptable, but hard to understand how to use them
• Small changes such as auto colouring the choices/toggles options and being able to edit them once set.
• Being able to copy the formatting from one column to the next

Incentivized

Each client I have worked with and spoken too has renewed their GoodData subscription. I know of not one to date that has cancelled. The GoodData platform has a very high rate of renewal from the discussions I have had with their internal teams as well

After comparing over 20 solution, this is probably not the best in class but the feature set is very competitive. If budget is of no issue, solution like Looker is probably more popular and robust but if you do not want to spend every bit of your budget just for your BI tooling, most users would find GoodData reasonably good enough especially if you are on the SME level

Incentivized

We are approximately one month since go-live. There has been one short outage.

Performance on refreshing metrics works well.

The fast and comprehensive responses we got from GoodData regarding the doubts we had experienced while starting to use the products and metrics were of great help in ensuring the metrics we were obtaining were accurate to what we wanted to know about our customers' experience and our product areas of opportunity.

Incentivized

Petr was a rock star - patient, knowledgeable, clear and easy to work with.

GoodData implementation team was professional and courteous

Thorough, professional and on time.

We chose gooddata compared to other products because gooddata is easier for ordinary people like me to use. Apart from being easy, gooddata also has many features which are more than enough to help my work and costs incurred by gooddata are lower than when I use other products. Thank you goodata for helping our work

Incentivized

Grist is easier to use, faster, and loads quicker with heavy data.

• It has helped us drive down support ticket volume
• Better data insights of support tickets helped identify key customer issues and channelize efforts accordingly
• Detailed analysis of existing issue, helped identify product defects across the board thereby provide meaning insights to engineering teams to resolve product issues that were previously unknown to us

Incentivized

• It's saved a lot of time in both creating an advertising database and managing it week to week effectively. I had previously created in others that haven't worked, and this does, saving me a good 1 hour weekly, and 5 hours or more each time I had problems with the last ones
• Being able to stay on track with this has meant I'm following up at the right time (advertisers) and keeping a professional manner and not losing business due to missed communication
• Saving me $ from buying a program like Access (or Airtable monthly) and then the learning curve that that has. This has a much easier learning curve to say the least.

Incentivized