TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Analytics

    Score8.3 out of 10
    N/AGoogle Analytics is perhaps the best-known web analytics product and, as a free product, it has massive adoption. Although it lacks some enterprise-level features compared to its competitors in the space, the launch of the paid Google Analytics Premium edition seems likely to close the gap.

    $0

    per month

    Pigment

    Score9.1 out of 10
    N/APigment is an enterprise-grade business planning platform that provides users with a 360° view of the business, updates its financial models in real-time, and allows users to run what-if scenarios at the click of a button. Pigment aims to enable FP&A and revenue teams to improve cross-functional collaboration, increase internal efficiency, and align financial and operational plans, all while scaling reporting and data management.N/A
    Pricing
    Google AnalyticsPigment
    Editions & Modules
    Google Analytics 360
    150,000
    per year
    Google Analytics
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    Google AnalyticsPigment
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Google AnalyticsPigment
    Considered Both Products
    Google
    No answer on this topic
    Pigment
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    101 Answers
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    100 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    104 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    77 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    87 Answers
    80%
    Implementation went as expected
    4 Answers
    Features
    Google AnalyticsPigment
    Web Analytics
    Comparison of Web Analytics features of Google Analytics and Pigment
    Feature
    Google Analytics
    8.4
    11 Ratings
    4% above category average
    Pigment
    -
    Ratings
    Lead Conversion Tracking8.210 Ratings00 Ratings
    Bounce Rate Measurement8.410 Ratings00 Ratings
    Device and Browser Reporting9.311 Ratings00 Ratings
    Pageview Tracking9.111 Ratings00 Ratings
    Event Tracking8.411 Ratings00 Ratings
    Reporting in real-time7.810 Ratings00 Ratings
    Referral Source Tracking8.610 Ratings00 Ratings
    Customizable Dashboards7.910 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Google Analytics and Pigment
    Feature
    Google Analytics
    -
    Ratings
    Pigment
    8.4
    5 Ratings
    11% above category average
    Pixel Perfect reports00 Ratings8.65 Ratings
    Customizable dashboards00 Ratings9.64 Ratings
    Report Formatting Templates00 Ratings7.05 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Google Analytics and Pigment
    Feature
    Google Analytics
    -
    Ratings
    Pigment
    7.7
    6 Ratings
    1% below category average
    Drill-down analysis00 Ratings7.96 Ratings
    Formatting capabilities00 Ratings8.56 Ratings
    Integration with R or other statistical packages00 Ratings6.54 Ratings
    Report sharing and collaboration00 Ratings7.96 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Google Analytics and Pigment
    Feature
    Google Analytics
    -
    Ratings
    Pigment
    7.8
    6 Ratings
    2% below category average
    Publish to Web00 Ratings8.05 Ratings
    Publish to PDF00 Ratings7.26 Ratings
    Report Versioning00 Ratings8.15 Ratings
    Report Delivery Scheduling00 Ratings8.05 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Google Analytics and Pigment
    Feature
    Google Analytics
    -
    Ratings
    Pigment
    7.5
    5 Ratings
    2% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings7.95 Ratings
    Location Analytics / Geographic Visualization00 Ratings7.05 Ratings
    Predictive Analytics00 Ratings7.95 Ratings
    Pattern Recognition and Data Mining00 Ratings7.15 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Google Analytics and Pigment
    Feature
    Google Analytics
    -
    Ratings
    Pigment
    8.0
    5 Ratings
    5% below category average
    Multi-User Support (named login)00 Ratings7.95 Ratings
    Role-Based Security Model00 Ratings8.15 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings7.85 Ratings
    Report-Level Access Control00 Ratings7.95 Ratings
    Single Sign-On (SSO)00 Ratings8.05 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Google Analytics and Pigment
    Feature
    Google Analytics
    -
    Ratings
    Pigment
    7.3
    5 Ratings
    1% below category average
    Responsive Design for Web Access00 Ratings7.25 Ratings
    Mobile Application00 Ratings6.95 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings7.85 Ratings
    Budgeting, Planning, and Forecasting
    Comparison of Budgeting, Planning, and Forecasting features of Google Analytics and Pigment
    Feature
    Google Analytics
    -
    Ratings
    Pigment
    8.2
    7 Ratings
    2% above category average
    Long-term financial planning00 Ratings8.17 Ratings
    Financial budgeting00 Ratings7.97 Ratings
    Forecasting00 Ratings8.67 Ratings
    Scenario modeling00 Ratings8.57 Ratings
    Management reporting00 Ratings8.07 Ratings
    Consolidation and Close
    Comparison of Consolidation and Close features of Google Analytics and Pigment
    Feature
    Google Analytics
    -
    Ratings
    Pigment
    6.8
    6 Ratings
    13% below category average
    Financial data consolidation00 Ratings6.95 Ratings
    Journal entries and reports00 Ratings6.15 Ratings
    Multi-currency management00 Ratings7.04 Ratings
    Intercompany Eliminations00 Ratings7.13 Ratings
    Minority Ownership00 Ratings6.15 Ratings
    Local and consolidated reporting00 Ratings7.15 Ratings
    Detailed Audit Trails00 Ratings7.45 Ratings
    Financial Reporting and Compliance
    Comparison of Financial Reporting and Compliance features of Google Analytics and Pigment
    Feature
    Google Analytics
    -
    Ratings
    Pigment
    7.6
    6 Ratings
    7% below category average
    Financial Statement Reporting00 Ratings8.05 Ratings
    Management Reporting00 Ratings8.06 Ratings
    Excel-based Reporting00 Ratings6.35 Ratings
    Automated board and financial reporting00 Ratings8.56 Ratings
    XBRL support for regulatory filing00 Ratings7.33 Ratings
    Analytics and Reporting
    Comparison of Analytics and Reporting features of Google Analytics and Pigment
    Feature
    Google Analytics
    -
    Ratings
    Pigment
    8.6
    7 Ratings
    13% above category average
    Personalized dashboards00 Ratings9.47 Ratings
    Color-coded scorecards00 Ratings8.46 Ratings
    KPIs00 Ratings8.66 Ratings
    Cost and profitability analysis00 Ratings8.66 Ratings
    Key Performance Indicator setting00 Ratings8.86 Ratings
    Benchmarking with external data00 Ratings7.85 Ratings
    Integration
    Comparison of Integration features of Google Analytics and Pigment
    Feature
    Google Analytics
    -
    Ratings
    Pigment
    7.9
    6 Ratings
    2% below category average
    Flat file integration00 Ratings7.95 Ratings
    Excel data integration00 Ratings7.96 Ratings
    Direct links to 3rd-party data sources00 Ratings7.86 Ratings
    Best Alternatives
    Google AnalyticsPigment
    Small Businesses
    Matomo Analytics
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    Lead Forensics
    Score8.9 out of 10
    IBM Planning Analytics
    Score8.5 out of 10
    Enterprises
    Chartbeat
    Score9.2 out of 10
    Oracle Fusion Cloud Enterprise Performance Management
    Score7.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google AnalyticsPigment
    Likelihood to Recommend
    8.5
    (193 ratings)
    7.9
    (7 ratings)
    Likelihood to Renew
    9.0
    (51 ratings)
    -
    (0 ratings)
    Usability
    7.4
    (19 ratings)
    7.8
    (5 ratings)
    Availability
    10.0
    (4 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (42 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (7 ratings)
    -
    (0 ratings)
    Configurability
    6.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google AnalyticsPigment
    Likelihood to Recommend
    Google
    Google Analytics is particularly well suited for tracking and analyzing customer behavior on a grocery e-commerce platform. It provides a wealth of information about customer behavior, including what products are most popular, what pages are visited the most, and where customers are coming from. This information can help the platform optimize its website for better customer engagement and conversion rates. However, Google Analytics may not be the best tool for more advanced, granular analysis of customer behavior, such as tracking individual customer journeys or understanding customer motivations. In these cases, it may be more appropriate to use additional tools or solutions that provide deeper insights into customer behavior.
    Read full review
    Pigment
    Planning, financials, and even sales tracking are greatly helpful for project planning. This makes product planning easy; you can simply see what the industry is demanding and what should be produced more in coming quarters. If you have really huge data, then this sometimes crashes.
    Incentivized
    Read full review
    Pros
    Google
    • Multiple reports to see website use and behavior
    • Allows you to customize reports with days, weeks, months, and years
    • You can build out a dashboard to easily view stats from multiple websites in one place
    • You can share analytics reports via the dashboard, automatically emailed PDFs or in other formats
    Incentivized
    Read full review
    Pigment
    • Helping organizations assess the impacts of various business decisions effectively​
    • Seamlessly integrates with multiple data sources
    • Collaboration with other teams and teammates
    Read full review
    Cons
    Google
    • Data sampling is somewhat inaccurate on the free tier - this is addressed in premium but is expensive.
    • Some of the UI is very similar in naming when presenting different data, some in-situ information might be useful.
    • Gotchas around filtering and data validation.
    • Implementation can be tricky, it can take a lot of time and expertise to get a full, accurate picture of your metrics.
    Incentivized
    Read full review
    Pigment
    • Its not that stable, need some improvements in stability of the product. Gets crashed sometimes
    • There is learning curv for script as pigment have its own logic things
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    We will continue to use Google Analytics for several reasons. It is free, which is a huge selling point. It houses all of our ecommerce stores' data, and though it can't account for refunds or fraud orders, gives us and our clients directional, real time information on individual and group store performance.
    Incentivized
    Read full review
    Pigment
    No answers on this topic
    Usability
    Google
    Google Analytics provides a wealth of data, down to minute levels. That is it's greatest detriment: find the right information when you need it can be a cumbersome task. You are able to create shortcuts, however, so it can mitigate some of this problem. Google is continually refining Analytics, so I do not doubt there will be improvements
    Read full review
    Pigment
    Overall most of Pigment is self-service and meant to be used by the business users. It usually doesn't require reaching out to a technical or IT resource to make changes to reports or the models we have setup.
    Incentivized
    Read full review
    Reliability and Availability
    Google
    We all know Google is at top when it comes to availability. We have never faced any such instances where I can suggest otherwise. All you need is a Google account, a device and internet connection to use this super powerful tool for reporting and visualising your site data, traffic, events, etc. that too in real time.
    Read full review
    Pigment
    No answers on this topic
    Performance
    Google
    This has been a catalyst for improving our site's traffic handling capabilities. We were able to identify exit% from our sites through it and we used recommendations to handle and implement the same in our sites. We have been increasing the usage of Google Analytics in our sites and never had any performance related issues if we used Analytics
    Read full review
    Pigment
    No answers on this topic
    Support Rating
    Google
    The Google reps respond very quickly. However, sometimes they can overly call you to set up an apportionment. I'm very proficient and sometimes when I talk to reps, they give beginner tutorials and insights that are a waste of time. I wish Google would understand my level of expertise and assign me to a rep (long-term) that doesn't have to walk me through the basics.
    Incentivized
    Read full review
    Pigment
    No answers on this topic
    Online Training
    Google
    love the product and training they provide for businesses of all sizes. The following list of links will help you get started with Google Analytics from setup to understanding what data is being presented by Google Analytics.
    1. How to Use Google Analytics for Beginners – Mahalo’s how-to guide for beginners.
    2. A beginner’s guide to Google Analytics – A free eBook walking you through Google Analytics from setup to understanding what data is being presented.
    3. Getting to Know Your Google Analytics Dashboard – The title says it all! This is a brief post with one goal: to introduce you to the Google Analytics dashboard.
    4. Google Analytics for Beginners: How to Make the Most of Your Traffic Reports– This guide doesn’t cover setup, but it does a great job of helping you to better understand the data being presented.
    5. Google Analytics Video Tutorial 1: Setup – A video presentation that walks you through Google Analytics setup.
    6. Google Analytics Video Tutorial 2: Essential Stats – A video presentation that introduces you to some of the most important data being presented in Google Analytics.
    Read full review
    Pigment
    No answers on this topic
    Implementation Rating
    Google
    I think my biggest take away from the Google Analytics implementation was that there needs to be a clear understanding of what you want to achieve and how you want to achieve it before you start. Originally the analytics were added to track visitors, but as we became more savvy with the product, we began adding more and more functionality, and defining guidelines as we went along. While not detrimental to our success, this lack of an overarching goal resulted in some minor setbacks in implementation and the collection of some messy data that is unusable.
    Read full review
    Pigment
    No answers on this topic
    Alternatives Considered
    Google
    I have not used Adobe Analytics as much, but I know they offer something called customer journey analytics, which we are evaluating now. I have used Semrush, and I find them much better than Google Analytics. I feel a fairly nontechnical person could learn Semrush in about a month. They also offer features like competitive analysis (on content, keywords, traffic, etc.), which is very useful. If you have to choose one among Semrush and Google Analytics, I would say go for Semrush.
    Incentivized
    Read full review
    Pigment
    Pigment has a lot of the same self-service capabilities but offers a more robust infrastructure to plan and report on more than just the financial data. It allows for more extended planning and the reporting and dashboard capabilities are very strong.
    Incentivized
    Read full review
    Scalability
    Google
    Google Analytics is currently handling the reporting and tracking of near about 80 sites in our project. And I am not talking about the sites from different projects. They may have way more accounts than that. Never ever felt a performance issue from Google's end while generating or customising reports or tracking custom events or creating custom dimensions
    Read full review
    Pigment
    No answers on this topic
    Return on Investment
    Google
    • It has helped us gain understanding of what is going on on our website.
    • It has helped us determine areas that need fixing (i.e. pages with extremely high bounce rates may need to be redone).
    • It has helped us understand our biggest avenues for bringing traffic to the website and business in general.
    • It has helped guide our website redesign.
    Incentivized
    Read full review
    Pigment
    • Capacity to anticipate better (forecasting accuracy improved)
    • Single source of truth for internal and external financial KPIs
    • Agility to compare scenarios and making decisions based on that
    Incentivized
    Read full review
    ScreenShots