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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google App Engine

    Score8.4 out of 10
    N/AGoogle App Engine is Google Cloud's platform-as-a-service offering. It features pay-per-use pricing and support for a broad array of programming languages.

    $0.05

    Per Hour Per Instance

    PhoneBurner

    Score5.3 out of 10
    Small Businesses (1-50 employees)
    PhoneBurner is an automatic phone dialing system. It provides the ability to load a list of contacts and includes a built-in contact manager. It allows users to record a voicemail message and to choose which contacts to call.

    $165

    per month per user

    Pricing
    Google App EnginePhoneBurner
    Editions & Modules
    Starting Price
    $0.05
    Per Hour Per Instance
    Max Price
    $0.30
    Per Hour Per Instance
    Standard
    $165
    per month per user
    Professional
    $195
    per month per user
    Premium
    $215
    per month per user
    Offerings
    Pricing Offerings
    Google App EnginePhoneBurner
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—15% discount available with an annual contract. No setup fees. No per minutes fees. No credit card free trial. Admin account is free unless engaged in dialing.
    More Pricing Information
    Community Pulse
    Google App EnginePhoneBurner
    Considered Both Products
    Google
    No answer on this topic
    PhoneBurner
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    12 Answers
    88%
    Would buy again
    7 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    88%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    12 Answers
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    86%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    12 Answers
    88%
    Implementation went as expected
    7 Answers
    Features
    Google App EnginePhoneBurner
    Platform-as-a-Service
    Comparison of Platform-as-a-Service features of Google App Engine and PhoneBurner
    Feature
    Google App Engine
    9.5
    32 Ratings
    20% above category average
    PhoneBurner
    -
    Ratings
    Ease of building user interfaces9.018 Ratings00 Ratings
    Scalability10.032 Ratings00 Ratings
    Platform management overhead9.032 Ratings00 Ratings
    Workflow engine capability8.024 Ratings00 Ratings
    Platform access control10.031 Ratings00 Ratings
    Services-enabled integration10.028 Ratings00 Ratings
    Development environment creation10.029 Ratings00 Ratings
    Development environment replication10.028 Ratings00 Ratings
    Issue monitoring and notification9.028 Ratings00 Ratings
    Issue recovery9.026 Ratings00 Ratings
    Upgrades and platform fixes10.029 Ratings00 Ratings
    Preview Dialer
    Comparison of Preview Dialer features of Google App Engine and PhoneBurner
    Feature
    Google App Engine
    -
    Ratings
    PhoneBurner
    7.4
    8 Ratings
    1% above category average
    Contact preview00 Ratings8.68 Ratings
    Dialer-CRM integration00 Ratings6.77 Ratings
    Call notes & tags00 Ratings5.87 Ratings
    Automatic call logging00 Ratings8.78 Ratings
    Core Dialer
    Comparison of Core Dialer features of Google App Engine and PhoneBurner
    Feature
    Google App Engine
    -
    Ratings
    PhoneBurner
    9.2
    8 Ratings
    18% above category average
    Outbound dialing00 Ratings9.08 Ratings
    Inbound routing00 Ratings8.94 Ratings
    Custom caller ID00 Ratings9.07 Ratings
    Click-to-call00 Ratings9.36 Ratings
    Recorded voicemail drop00 Ratings9.87 Ratings
    Dialer contact import00 Ratings9.47 Ratings
    Campaign & list management00 Ratings9.47 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of Google App Engine and PhoneBurner
    Feature
    Google App Engine
    -
    Ratings
    PhoneBurner
    9.2
    8 Ratings
    18% above category average
    Follow-up calls00 Ratings9.47 Ratings
    Dialer reporting & analytics00 Ratings8.78 Ratings
    Dialer compliance00 Ratings9.47 Ratings
    Best Alternatives
    Google App EnginePhoneBurner
    Small Businesses
    IBM Cloud Foundry
    Score8.5 out of 10
    Dialpad Sell
    Score8.7 out of 10
    Medium-sized Companies
    IBM Cloud Private
    Score9.6 out of 10
    Nooks
    Score9.2 out of 10
    Enterprises
    AWS Elastic Beanstalk
    Score8.6 out of 10
    Dialpad Sell
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google App EnginePhoneBurner
    Likelihood to Recommend
    9.0
    (36 ratings)
    6.5
    (8 ratings)
    Likelihood to Renew
    8.3
    (8 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (8 ratings)
    9.3
    (3 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.4
    (12 ratings)
    8.6
    (5 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google App EnginePhoneBurner
    Likelihood to Recommend
    Google
    App Engine is such a good resource for our team both internally and externally. You have complete control over your app, how it runs, when it runs, and more while Google handles the back-end, scaling, orchestration, and so on. If you are serving a tool, system, or web page, it's perfect. If you are serving something back-end, like an automation or ETL workflow, you should be a little considerate or careful with how you are structuring that job. For instance, the Standard environment in Google App Engine will present you with a resource limit for your server calls. If your operations are known to take longer than, say, 10 minutes or so, you may be better off moving to the Flexible environment (which may be a little more expensive but certainly a little more powerful and a little less limited) or even moving that workflow to something like Google Compute Engine or another managed service.
    Incentivized
    Read full review
    PhoneBurner
    I like that you can dial out so many leads and double the efficiency of the agent. The only thing that bothers me is sometimes, system down issue.
    Incentivized
    Read full review
    Pros
    Google
    • Quick to develop, quick to deploy. You can be up and running on Google App Engine in no time.
    • Flexible. We use Java for some services and Node.js for others.
    • Great security features. We have been consistently impressed with the security and authentication features of Google App Engine.
    Incentivized
    Read full review
    PhoneBurner
    • PhoneBurner connects to Hubspot so that my team doesn't have to go back and forth.
    • The amount of time it takes to get through a list of calls has almost been cut in half.
    • The opportunity to do leave a voicemail without having to leave it on each call is a huge time saver.
    Incentivized
    Read full review
    Cons
    Google
    • There is a slight learning curve to getting used to code on Google App Engine.
    • Google Cloud Datastore is Google's NoSQL database in the cloud that your applications can use. NoSQL databases, by design, cannot give handle complex queries on the data. This means that sometimes you need to think carefully about your data structures - so that you can get the results you need in your code.
    • Setting up billing is a little annoying. It does not seem to save billing information to your account so you can re-use the same information across different Cloud projects. Each project requires you to re-enter all your billing information (if required)
    Incentivized
    Read full review
    PhoneBurner
    • Could be a little better on the pricing.
    • Could offer a better central administrative function.
    • Could provide more updates to the app.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    App Engine is a solid choice for deployments to Google Cloud Platform that do not want to move entirely to a Kubernetes-based container architecture using a different Google product. For rapid prototyping of new applications and fairly straightforward web application deployments, we'll continue to leverage the capabilities that App Engine affords us.
    Incentivized
    Read full review
    PhoneBurner
    No answers on this topic
    Usability
    Google
    I had to revisit the UI after a year of just setting up and forgetting. The UI got some improvements but the amount of navigation we have to go through to setup a new app has increased but also got easier to setup. Gemini now is integrated and make getting answers faster
    Incentivized
    Read full review
    PhoneBurner
    PhoneBurner as I said before, has an excellent graphical interface, super friendly, with menus that the user can easily find and program the calls. The layout is good, fast, and has little delay and errors. I really like the tool and from the beginning, I had no difficulty with the usability.
    Incentivized
    Read full review
    Support Rating
    Google
    Good amount of documentation available for Google App Engine and in general there is large developer community around Google App Engine and other products it interacts with. Lastly, Google support is great in general. No issues so far with them.
    Incentivized
    Read full review
    PhoneBurner
    Every interaction I have had with any member of their support team has been pleasant. Issues are quickly addressed and their response time is excellent through the chat service.
    Incentivized
    Read full review
    Alternatives Considered
    Google
    We were on another much smaller cloud provider and decided to make the switch for several reasons - stability, breadth of services, and security. In reviewing options, GCP provided the best mixtures of meeting our needs while also balancing the overall cost of the service as compared to the other major players in Azure and AWS.
    Incentivized
    Read full review
    PhoneBurner
    We selected PhoneBurner because it is very easy to integrate with Zoho CRM and if you have a silver plan, you can do a lot such as Sending SMS and unlimited calling, you can also record and drop voicemail, timezone calling is automatic. It is a good dialer to use if you are part of sales.
    Incentivized
    Read full review
    Return on Investment
    Google
    • Effective employee adoption through ease of use.
    • Effective integration to other java based frameworks.
    • Time to market is very quick. Build, test, deploy and use.
    • The GAE Whitelist for java is an important resource to know what works and what does not. So use it. It would also be nice for Google to expand on items that are allowed on GAE platform.
    Incentivized
    Read full review
    PhoneBurner
    • [I believe] it has cost me a fortune in wasted time trying to make the Hubspot integration [work] (to no avail).
    • [I believe] if the Hubspot integration actually worked, we would probably get decent ROI from the speedier calling.
    Incentivized
    Read full review
    ScreenShots

    PhoneBurner Screenshots

    Screenshot of the dialing interfaceScreenshot of PhoneBurner's spam flag and answer rate solutionScreenshot of an overview of PhoneBurner's lead routingScreenshot of an illustration of a call workflowScreenshot of PhoneBurner's inbuilt analyticsScreenshot of Connect Scores pickup probability