TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Authenticator

    Score8.9 out of 10
    N/AGoogle Authenticator is a mobile authentication app.N/A

    Jamf Connect

    Score8.3 out of 10
    N/AJamf Connect is a Mac device authentication solution, that lets a user unbox their device, power it on and access all of their corporate applications and resources after signing on with a single set of cloud identity credentials.N/A
    Pricing
    Google AuthenticatorJamf Connect
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google AuthenticatorJamf Connect
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google AuthenticatorJamf Connect
    Considered Both Products
    Google
    No answer on this topic
    Jamf Software, LLC
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    41 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    41 Answers
    No answers on this topic
    Happy with the feature set
    86%
    Happy with the feature set
    37 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    36 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    39 Answers
    No answers on this topic
    Best Alternatives
    Google AuthenticatorJamf Connect
    Small Businesses
    WatchGuard AuthPoint
    Score9 out of 10
    WatchGuard AuthPoint
    Score9 out of 10
    Medium-sized Companies
    WatchGuard AuthPoint
    Score9 out of 10
    WatchGuard AuthPoint
    Score9 out of 10
    Enterprises
    Symantec VIP
    Score9 out of 10
    Symantec VIP
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google AuthenticatorJamf Connect
    Likelihood to Recommend
    9.2
    (51 ratings)
    8.0
    (2 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    8.6
    (8 ratings)
    10.0
    (1 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.6
    (8 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    4.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google AuthenticatorJamf Connect
    Likelihood to Recommend
    Google
    Logging into my work accounts is where Google Authenticator works best. Also, I had a personal account get hacked. I had an account created to book hotels, but someone was constantly resetting my password. To prevent further hacking attempts, I set up Google Authenticator. I do not believe it would be appropriate for banking accounts.
    Incentivized
    Read full review
    Jamf Software, LLC
    Jamf Connect works particularly well in our lab environments where the central "source of truth" for student accounts is our Okta IdP. As Apple has recommended moving away from Active Directory binding (which was our previous source of truth for authentication) we needed a new central way to manage this function. Okta worked well for other services on campus, and it was a smooth integration to make it work with Jamf Connect for virtually all use cases on campus (we still have a couple of NAS/SAN systems that require Active Directory).
    Incentivized
    Read full review
    Pros
    Google
    • One strength is in how it checks identity to stop unwanted people from getting access.
    • Another strength is in cutting down on the frustration of users for the authentication process.
    • With the pandemic and needing to work away from the office it also provided additional security in keeping our network/infrastructure safe.
    Incentivized
    Read full review
    Jamf Software, LLC
    • password sync works very well
    • regular updates to Jamf Connect with improvements
    • small and simple tool
    • Account creation is now on next level after we don't need AD Bind
    Read full review
    Cons
    Google
    • I once performed a factory reset of my smartphone which had Google Authenticator. I didn't have a backup for the device. When I restored my phone with the same google account, I was not able to restore the authenticator app settings. I had to add all the keys back into the app to use it. This is cumbersome, but I understand it is set up this way for security reasons.
    • I don't like the ease with which it lets you delete a key. If I accidentally delete a key, I am doomed to get my 2FA key reset, unless I still have the QR code saved somewhere.
    Incentivized
    Read full review
    Jamf Software, LLC
    • More control over local access for non-cloud accounts
    • Does not handle password changes made directly in Okta very smoothly
    • Setting up configuration is a bit opaque to non-IdP personnel
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    It works as intended, easy to setup, free and gives you another level of security against any unwanted access or cyber attacks
    Incentivized
    Read full review
    Jamf Software, LLC
    It is almost a certainty that we will continue to use Jamf Connect, even with Apple coming out with Platform Single Sign On. Jamf Connect provides several features that PSSO does not, such as "just in time" local account creation and automatic synchronization of enterprise credentials. It is unlikely that we would investigate other options at this time or in the near future.
    Incentivized
    Read full review
    Usability
    Google
    It's as easy as opening the app and what I need it for is there. I don't have to fumble with other accounts or getting something else to open it for me. I have all the access that I need for the use of the app within seconds and I can get access to the info that I need.
    Read full review
    Jamf Software, LLC
    Jamf Connect is quite easy to use and has the necessary options on the login screen (such as WiFi network connection) for getting connected and authenticated. It has a simple to use menulet that allows password changes and resets as well as temporary elevation, all with very clear workflows. It also allows us to assign field staff to their client users' computers so that they can provide support without having to resort to LAPS accounts.
    Incentivized
    Read full review
    Reliability and Availability
    Google
    In terms of availability, I had not experienced any issues with outages or the product not working when needed
    Incentivized
    Read full review
    Jamf Software, LLC
    No answers on this topic
    Performance
    Google
    The performance of google Authenticator is good and I have not experienced any slow downs
    Incentivized
    Read full review
    Jamf Software, LLC
    No answers on this topic
    Support Rating
    Google
    I have found Google’s support to be hit or miss. There are times when they are very responsive, and I get my issue resolved quickly, and there are times where a response from them takes weeks. There is no in-between. But my support experience with this particular product is nonexistent because I have not had a problem with it yet. Hopefully, we do not have any problems with it either.
    Incentivized
    Read full review
    Jamf Software, LLC
    No answers on this topic
    Implementation Rating
    Google
    It was easy to implement and it went very smoothly. No issues
    Incentivized
    Read full review
    Jamf Software, LLC
    No answers on this topic
    Alternatives Considered
    Google
    First, Google Authenticator meets the security requirements which should be considered "table stakes". Second, simplicity is critical. Many users don' understand why they are setting up MFA (or they just don't care), and so adding additional complications to their day-to-day is always challenging. When it is simple, it makes life a lot easier. Finally, trust (due to the brand name recognition, primarily) removes any notion of "what is this?" that the user may have from being required to install something on their personal device for work purposes.
    Incentivized
    Read full review
    Jamf Software, LLC
    The only other product we evaluated was Xcreds from TwoCanoes software, which is essentially a one person shop. We already were Jamf Pro customers, and Jamf Connect fulfilled all of the requirements for this function along with providing professional customer support. Since we already had a relationship with Jamf, it made perfect sense to add this product to our toolkit, and keep technical support contained within one organization.
    Incentivized
    Read full review
    Scalability
    Google
    The product doesn’t have any features of tools that can help it scale
    Incentivized
    Read full review
    Jamf Software, LLC
    No answers on this topic
    Return on Investment
    Google
    • More secure data = less worried about a data breach.
    • Takes longer to log in, and if I don't have my phone then I have to go looking for it, so it really makes it so that you can't be without your phone, which in certain instances is annoying or not possible and can hold up work time.
    • Everyone is willing to use the same program because everyone likes Google—makes it easier to manage.
    Incentivized
    Read full review
    Jamf Software, LLC
    • we need more time to understand how Jamf Connect and the configuration "really" works
    Read full review
    ScreenShots