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Google Chat vs. Liferay Digital Experience Platform (DXP)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Chat

    Score7.9 out of 10
    N/AGoogle Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A

    Liferay Digital Experience Platform (DXP)

    Score6.7 out of 10
    N/ALiferay Digital Experience Platform is an enterprise-grade platform that enables companies to create and connect personalized digital experiences across web, mobile, social, in store and other touchpoints. It provides the technical foundation (deep integration, security and modularity) for a digital business to orchestrate unique customer experiences, as well as business value features to support a deeper understanding of their customers.N/A
    Pricing
    Google ChatLiferay Digital Experience Platform (DXP)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google ChatLiferay Digital Experience Platform (DXP)
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Email sales@liferay.com for pricing information.
    More Pricing Information
    Community Pulse
    Google ChatLiferay Digital Experience Platform (DXP)
    Considered Both Products
    Google
    No answer on this topic
    Liferay, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    24 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    26 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    24 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    16 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    19 Answers
    No answers on this topic
    Features
    Google ChatLiferay Digital Experience Platform (DXP)
    Project Management
    Comparison of Project Management features of Google Chat and Liferay Digital Experience Platform (DXP)
    Feature
    Google Chat
    8.3
    26 Ratings
    7% above category average
    Liferay Digital Experience Platform (DXP)
    -
    Ratings
    Task Management8.014 Ratings00 Ratings
    Gantt Charts8.29 Ratings00 Ratings
    Scheduling8.616 Ratings00 Ratings
    Workflow Automation7.312 Ratings00 Ratings
    Mobile Access9.225 Ratings00 Ratings
    Search9.123 Ratings00 Ratings
    Visual planning tools7.713 Ratings00 Ratings
    Communication
    Comparison of Communication features of Google Chat and Liferay Digital Experience Platform (DXP)
    Feature
    Google Chat
    8.9
    26 Ratings
    11% above category average
    Liferay Digital Experience Platform (DXP)
    -
    Ratings
    Chat9.826 Ratings00 Ratings
    Notifications9.126 Ratings00 Ratings
    Discussions8.824 Ratings00 Ratings
    Surveys9.417 Ratings00 Ratings
    Internal knowledgebase8.915 Ratings00 Ratings
    Integrates with GoToMeeting8.07 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.215 Ratings00 Ratings
    Integrates with Outlook9.06 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Google Chat and Liferay Digital Experience Platform (DXP)
    Feature
    Google Chat
    8.6
    26 Ratings
    7% above category average
    Liferay Digital Experience Platform (DXP)
    -
    Ratings
    Versioning8.817 Ratings00 Ratings
    Video files7.623 Ratings00 Ratings
    Audio files7.922 Ratings00 Ratings
    Document collaboration8.021 Ratings00 Ratings
    Access control9.318 Ratings00 Ratings
    Advanced security features9.319 Ratings00 Ratings
    Integrates with Google Drive8.115 Ratings00 Ratings
    Device sync9.624 Ratings00 Ratings
    Best Alternatives
    Google ChatLiferay Digital Experience Platform (DXP)
    Small Businesses
    Flock
    Score9.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    No answers on this topic
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google ChatLiferay Digital Experience Platform (DXP)
    Likelihood to Recommend
    9.2
    (26 ratings)
    8.0
    (5 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    8.9
    (9 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Google ChatLiferay Digital Experience Platform (DXP)
    Likelihood to Recommend
    Google
    It is a easy and quick way to chat and send instant message using the Google account, even send files, emojis, create groups. I have used it to communicate even with external people with a personal gmail account and is great to stay in touch with all around. I recommend it for anyone who wants to stay communicated using a google account.
    Incentivized
    Read full review
    Liferay, Inc.
    Liferay Portal is a framework which comes with a fine grained security/permission model, (Web) Content Management, Authentication and Authorization, outbox portlets with different features to manage content or users. So if any business application has below questions then I can recommend not to use Liferay as a platform.
    • Application is big but not content or user driven.
    • Application with few static contents.
    • Application with batch transactions(DB) i.e. insert , update db records in batch.
    • Application with ERP capabilities.
    • Application with Big Data support.
    Read full review
    Pros
    Google
    • When discussing about a specific project, I can quickly share google docs or sheets within the chat which helps my team to view the document in real time and they do not have to leave the conversation.
    • Scheduling a meeting with someone is very easy on Google Chat.
    • We have remote team members in different time zones and instead of waiting for emails we use Google Chat to quickly discuss anything.
    Incentivized
    Read full review
    Liferay, Inc.
    • Personalization
    • Business to client relationship
    • Customer management is better.
    Incentivized
    Read full review
    Cons
    Google
    • Google Hangouts Chat has a room for improvement in customizing the themes background.The themes are outdated and hard to change if you don't know the right key to change it.
    • It could be more user friendly if there will be no hidden features. Formatting messages is very likely to use and fun.
    • With conversations going on about everything all the time, it's easy to get pulled into far too many discussions but sometimes its hard to mention names because it shows many result even the users are not included on the chat room.
    Incentivized
    Read full review
    Liferay, Inc.
    • Harder to get started
    • Enterprise level of options can cause confusion
    • Development documentation could be better
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
    Read full review
    Liferay, Inc.
    We are currently using Liferay Portal and plan to keep using it.
    Read full review
    Usability
    Google
    As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way
    Incentivized
    Read full review
    Liferay, Inc.
    No answers on this topic
    Support Rating
    Google
    I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
    Incentivized
    Read full review
    Liferay, Inc.
    No answers on this topic
    Alternatives Considered
    Google
    Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, making the group less crowded. They are catching up.
    Incentivized
    Read full review
    Liferay, Inc.
    Liferay Digital Experience Platform (DXP) feels more professional than other similar products I tried or used. With this, I mainly mean the look or aspect when you are editing, setting or configuring anything in the platform, wether you are setting users, roles, creating new pages, adding components to them, or even configuring server or instance related configurations.
    Read full review
    Return on Investment
    Google
    • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
    • I hope we can make it on our own choice of colors to heightened workers vibe
    • It is connected to your email
    Incentivized
    Read full review
    Liferay, Inc.
    • Its high scalability and flexibility has allowed us to include all essential solutions to meet our business needs while preserving the originality of the brand and helping us to improve the quality of our processes and services within the same friendly and unified environment.
    • This powerful platform has allowed us to keep the efforts of all our units aligned, from sales, marketing, operations, support and customer service, in a solid collaborative environment.
    Incentivized
    Read full review
    ScreenShots

    Liferay Digital Experience Platform (DXP) Screenshots

    Screenshot of Liferay Digital Experience Platform (DXP) forms experience was designed to make generating forms simple and straightforward while offering flexibility and deep integration with back end systems.Screenshot of Liferay Digital Experience Platform (DXP) was designed with usability and beauty in mind.Screenshot of Liferay Digital Experience Platform (DXP) features a unified look and feel that makes site administration a breeze.Screenshot of Liferay Digital Experience Platform (DXP) forms experience was designed to make generating forms simple and straightforward while offering flexibility and deep integration with back end systems.Screenshot of Liferay Digital Experience Platform (DXP) comes with blogs out-of-the-box, designed to give enterprises a slick blogging experience similar to what they're used to with consumer platforms.Screenshot of Liferay Digital Experience Platform (DXP) was designed with usability and beauty in mind.