Google Chat vs. Spike

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Chat
Score 7.8 out of 10
N/A
Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A
Spike
Score 4.0 out of 10
N/A
Spike, from the company of the same name in Herzelia, bring communication -- emails, chats, calls, team collaborations, tasks, voice notes -- to one place. presented as a productivity and messaging app, but easier, from an inbox.
$4
per month billed annually per member
Pricing
Google ChatSpike
Editions & Modules
No answers on this topic
Starter
$0
Teamspace - Team
$4
per month billed annually per member
Teamspace - Team
$5
per month per member
Email App - Pro
$5
per month billed annually per member
Teamspace - Business
$8
per month billed annually per member
Email App - Pro
$8
per month per member
Teamspace - Business
$10
per month per member
Email App - Ultimate
$10
per month billed annually per member
Email App - Ultimate
$16
per month per member
Offerings
Pricing Offerings
Google ChatSpike
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Google ChatSpike
Features
Google ChatSpike
Project Management
Comparison of Project Management features of Product A and Product B
Google Chat
8.4
26 Ratings
8% above category average
Spike
8.9
3 Ratings
14% above category average
Task Management8.014 Ratings9.03 Ratings
Gantt Charts8.39 Ratings9.03 Ratings
Scheduling8.716 Ratings9.03 Ratings
Workflow Automation7.512 Ratings9.52 Ratings
Mobile Access9.325 Ratings7.63 Ratings
Search9.223 Ratings8.63 Ratings
Visual planning tools7.613 Ratings9.52 Ratings
Communication
Comparison of Communication features of Product A and Product B
Google Chat
8.9
26 Ratings
11% above category average
Spike
8.5
3 Ratings
6% above category average
Chat9.826 Ratings10.03 Ratings
Notifications9.326 Ratings10.03 Ratings
Discussions8.824 Ratings8.03 Ratings
Surveys9.317 Ratings7.52 Ratings
Internal knowledgebase9.015 Ratings8.52 Ratings
Integrates with GoToMeeting8.07 Ratings6.52 Ratings
Integrates with Gmail and Google Hangouts8.215 Ratings8.52 Ratings
Integrates with Outlook9.06 Ratings8.73 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Google Chat
8.7
26 Ratings
8% above category average
Spike
8.5
3 Ratings
6% above category average
Versioning8.817 Ratings8.73 Ratings
Video files7.723 Ratings8.33 Ratings
Audio files7.922 Ratings9.03 Ratings
Document collaboration8.421 Ratings8.73 Ratings
Access control9.318 Ratings9.02 Ratings
Advanced security features9.519 Ratings8.73 Ratings
Integrates with Google Drive8.115 Ratings8.02 Ratings
Device sync9.624 Ratings8.03 Ratings
Best Alternatives
Google ChatSpike
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google ChatSpike
Likelihood to Recommend
9.1
(26 ratings)
9.3
(3 ratings)
Likelihood to Renew
8.0
(2 ratings)
-
(0 ratings)
Usability
9.0
(9 ratings)
-
(0 ratings)
Support Rating
7.3
(3 ratings)
-
(0 ratings)
User Testimonials
Google ChatSpike
Likelihood to Recommend
Google
It is a easy and quick way to chat and send instant message using the Google account, even send files, emojis, create groups. I have used it to communicate even with external people with a personal gmail account and is great to stay in touch with all around. I recommend it for anyone who wants to stay communicated using a google account.
Read full review
Spike
Spike makes it simple to remain in touch with your peers and teams. It is simple, and searching for team members in the search tab is quick. Moreover, this tool makes screen sharing easier for presentations. The software is incredibly user-friendly and simple to use. Spike's versatility is enhanced via instant texting through this app. The visual and audio call quality is outstanding. Except for cloud storage, Spike does not connect with other applications. While there is a solid rationale for this, since everything - calendar, notes, tasks, team communication - can be made in the app, it loses some value if you prefer, for example, Microsoft To-Do and OneNote or Google Projects and Keep to organize your tasks and notes. I'd like to see a less costly email, calendar, and contacts-only subscription for solitary users.
Read full review
Pros
Google
  • When discussing about a specific project, I can quickly share google docs or sheets within the chat which helps my team to view the document in real time and they do not have to leave the conversation.
  • Scheduling a meeting with someone is very easy on Google Chat.
  • We have remote team members in different time zones and instead of waiting for emails we use Google Chat to quickly discuss anything.
Read full review
Spike
  • There is an uniform experience because it consolidates email accounts.
  • Spike's chat-like interface is its main selling feature.
  • Files may be easily shared by connecting to cloud services.
Read full review
Cons
Google
  • Google Hangouts Chat has a room for improvement in customizing the themes background.The themes are outdated and hard to change if you don't know the right key to change it.
  • It could be more user friendly if there will be no hidden features. Formatting messages is very likely to use and fun.
  • With conversations going on about everything all the time, it's easy to get pulled into far too many discussions but sometimes its hard to mention names because it shows many result even the users are not included on the chat room.
Read full review
Spike
  • I wish the calendar was more robust and provided a comprehensive look. I'd also want to have multiple windows open.
  • The inability to sync settings across devices. Configuring several devices with the same settings takes effort, particularly when it comes to custom IMAP.
  • Email Signature in HTML is still not taught as the capability, which I'd love to see.
Read full review
Likelihood to Renew
Google
The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
Read full review
Spike
No answers on this topic
Usability
Google
As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way
Read full review
Spike
No answers on this topic
Support Rating
Google
I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
Read full review
Spike
No answers on this topic
Alternatives Considered
Google
Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, making the group less crowded. They are catching up.
Read full review
Spike
The first one to use after google calendar is spike, after all the features that I've already mentioned,like the possibility to send a voice message, videos,photos etc... And the possibility to chat in real time and a good organization and planification and the priority feature is my favorite
Read full review
Return on Investment
Google
  • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
  • I hope we can make it on our own choice of colors to heightened workers vibe
  • It is connected to your email
Read full review
Spike
  • However, the app is too tiny to accurately quantify its return on investment (ROI).
  • Multiple times, I've gotten to zero emails in my inbox.
  • It was easy to communicate without exchanging long texts.
Read full review
ScreenShots