Google Chat vs. Troop Messenger

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Chat
Score 7.9 out of 10
N/A
Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A
Troop Messenger
Score 9.7 out of 10
N/A
Instant messaging for business allows people to communicate relaying information in real time. However, corporate chat app is a contemporary update to the ancient email communication cutting out time, expense and effort at the same time. Nowadays many organizations are using instant messaging for their daily business conversations. But for effective communication, an easy to use corporate chat app is vital. Troop Messenger is an enterprise-level business communication chat application. It is…N/A
Pricing
Google ChatTroop Messenger
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Google ChatTroop Messenger
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Google ChatTroop Messenger
Project Management
Comparison of Project Management features of Product A and Product B
Google Chat
7.9
20 Ratings
1% above category average
Troop Messenger
9.8
17 Ratings
22% above category average
Task Management8.711 Ratings00 Ratings
Gantt Charts7.17 Ratings00 Ratings
Scheduling8.213 Ratings00 Ratings
Workflow Automation6.610 Ratings00 Ratings
Mobile Access8.319 Ratings9.917 Ratings
Search8.517 Ratings9.617 Ratings
Visual planning tools8.09 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Google Chat
8.2
20 Ratings
2% above category average
Troop Messenger
9.8
17 Ratings
20% above category average
Chat9.020 Ratings10.017 Ratings
Notifications8.920 Ratings9.917 Ratings
Discussions7.718 Ratings9.617 Ratings
Surveys6.513 Ratings00 Ratings
Internal knowledgebase7.610 Ratings9.615 Ratings
Integrates with GoToMeeting8.18 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.516 Ratings00 Ratings
Integrates with Outlook9.07 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Google Chat
8.3
20 Ratings
2% above category average
Troop Messenger
9.7
17 Ratings
18% above category average
Versioning7.513 Ratings00 Ratings
Video files8.717 Ratings9.617 Ratings
Audio files8.316 Ratings9.717 Ratings
Document collaboration8.317 Ratings00 Ratings
Access control7.814 Ratings9.816 Ratings
Advanced security features8.515 Ratings9.816 Ratings
Integrates with Google Drive8.416 Ratings00 Ratings
Device sync9.018 Ratings00 Ratings
Best Alternatives
Google ChatTroop Messenger
Small Businesses
Stackby
Stackby
Score 9.9 out of 10
Stackby
Stackby
Score 9.9 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google ChatTroop Messenger
Likelihood to Recommend
7.7
(20 ratings)
9.8
(17 ratings)
Likelihood to Renew
8.0
(2 ratings)
-
(0 ratings)
Usability
8.0
(2 ratings)
-
(0 ratings)
Support Rating
7.3
(3 ratings)
-
(0 ratings)
User Testimonials
Google ChatTroop Messenger
Likelihood to Recommend
Google
Well suited for businesses of all sizes. HOWEVER, I would say keep the chat groups limited at the departmental level, ensure that your moderator or the individual responsible for the group keeps it on topic, and have your IT team monitor it from time to time. Google Chat gets used so much in our organization that we have rules and regs in our Employee Handbook regarding its proper use (and when used PROPERLY, it can be very effective).
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Tvisha Systems Pvt Ltd
Anyone who wants to have a digital collaboration space for chat, team meetings, audio-video group conferencing, screen sharing, and so on, can start using Troop Messenger. We know that the world can’t move on without communicating with each other, there’ll be no such industry or enterprise that exists where Troop Messenger can’t fit in.
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Pros
Google
  • Google Hangouts Chat allows you to send and receive messages real time with emoticons that can help you express your mood.
  • You can download and upload image file that can be use for business process and more.
  • Google Hangouts Chat also allows you to make a calls to reach other users.What I like the most is the awesome screen sharing while on call.
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Tvisha Systems Pvt Ltd
  • Sending a single message to multiple users and multiple groups at once.
  • Any participant of the group call can add more participants to the ongoing group call.
  • Search filters help you find groups, text files, images, videos, and more in just one go.
  • It has many time-saving filters for retrieving text messages, images, videos, users, groups, etc.
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Cons
Google
  • I wish it was easier to turn the sound off, I hate being in meetings and my chat is blowing up.
  • Needing to "accept" a chat invite from someone within my org seems counter-intuitive.
  • Some people have trouble getting their notifications before midnight, somehow?
  • Prior to downloading the app, group messages didn't come up for me on my computer.
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Tvisha Systems Pvt Ltd
  • To my knowledge, Troop Messenger is already a complete tool, so there is no feature that is required to be improved.
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Likelihood to Renew
Google
The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
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Tvisha Systems Pvt Ltd
No answers on this topic
Usability
Google
It's not perfect. There are occasional glitches, drop-outs, and it takes a bit to get everything loaded and working. But it is significantly better than Zoom or GoToMeeting when you're in instructional settings. I know my teacher friends here like it and the administrators and parents seem to be satisfied too.
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Tvisha Systems Pvt Ltd
No answers on this topic
Support Rating
Google
I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
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Tvisha Systems Pvt Ltd
No answers on this topic
Alternatives Considered
Google
Prior to Google Hangouts, our company used Spark. Spark was not integrated into our email, therefore it couldn't be easily accessed in the same browser. With Spark we also couldn't search our emails for keywords in a conversation, searching had to be done manually. The one feature I enjoyed about Spark was a request to get a user's attention: If I had an urgent question and I wanted to ensure the recipient saw my message/question, I would request their attention and the message screen would pop up on their screen.
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Tvisha Systems Pvt Ltd
The best aspect of range in a remote setting is feeling connected. I feel as though we are all united because we can easily start a conference with our teammates, making it seem like we are all present. These very little things let us coordinate and work together in a way that was never previously conceivable. I like Troop Messenger and the ability to interact without experiencing any latency.
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Return on Investment
Google
  • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
  • I hope we can make it on our own choice of colors to heightened workers vibe
  • It is connected to your email
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Tvisha Systems Pvt Ltd
  • Our team communication and collaboration is simplified with Troop Messenger. Now that we don’t feel the need to use e-mail for checking our work requirements and updates, we check all of them in Troop Messenger and get on to work. We are able to bring non-employees, such as our customers and clients, into it to exchange business conversations. We don’t feel any negative impacts with it.
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ScreenShots

Troop Messenger Screenshots

Screenshot of Affordable pricing for every Business
Ensure your enterprise instant messaging is swift and secure with Troop Messenger – the most affordable team communication app.Screenshot of Screenshot of Screenshot of Screenshot of