TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Keep

    Score9.2 out of 10
    N/AGoogle Keep is a note-taking app launched by Google in 2013 and available free, providing a tool to capture text, images, video, etc.N/A

    Polycom RealPresence Group Series

    Score7.7 out of 10
    N/AThe Polycom RealPresence Group Series is a video conferencing codec that connects to a standards-based video conferencing infrastructure to allow users to make video conference calls. There are three products in the series – RealPresence Group 300, RealPresence Group 500, and RealPresence Group 700. It is certified to use with Office 365 and Skype for Business.N/A
    Pricing
    Google KeepPolycom RealPresence Group Series
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google KeepPolycom RealPresence Group Series
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google KeepPolycom RealPresence Group Series
    Considered Both Products
    Google
    No answer on this topic
    Poly
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    15 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    14 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Best Alternatives
    Google KeepPolycom RealPresence Group Series
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Cisco Room Series
    Score8.6 out of 10
    Enterprises
    No answers on this topic
    Cisco Webex DX80 (discontinued)
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google KeepPolycom RealPresence Group Series
    Likelihood to Recommend
    9.5
    (15 ratings)
    9.0
    (25 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    7.3
    (1 ratings)
    Usability
    9.5
    (5 ratings)
    9.0
    (4 ratings)
    Support Rating
    7.9
    (10 ratings)
    8.3
    (4 ratings)
    User Testimonials
    Google KeepPolycom RealPresence Group Series
    Likelihood to Recommend
    Google
    We use it to post photos of a given area or circumstance, so there is never a question about the current appearance or the desired appearance, as the case may be. We also use it a lot for checklists. When items are needed, possibly from different locations, team members can check them off a shared list as they are acquired, so we can see what is still required and what has been acquired, and the person responsible can initial the checked-off entry.
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    Poly
    If you're always working in the Polycom ecosystem then the Group Series codecs are reliable and the quality of the camera and microphones are extremely good. However, the system relies heavily on either having onsite server technology and/or cloud based bridging capability. In addition, the peripherals like cameras and microphones are quite expensive. Maintenance and support costs also make the ongoing investment a costly one
    Incentivized
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    Pros
    Google
    • It's incredibly quick to load, it doesn't take long to pull up any note you have no matter how much information is in the note.
    • The ability to collaborate on a Google Keep note is also great! It allows for two or more of you to work on a project in one space.
    • I also love that I can color coordinate. I can make all my meeting notes one color, my personal notes another color and so on.
    • Enjoying the pinning feature that allows me to keep my important notes right at the top so I don't have to go searching for them when needed.
    Incentivized
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    Poly
    • The audio and video quality can not be matched.
    • For the most part, they are rather simplistic in their use and just work. People don't usually have a hard time operating them
    • They are rather versatile in that we have been able to integrate them with other applications
    Incentivized
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    Cons
    Google
    • The iOS app sometimes gets into a state and doesn't update your notes (won't show new notes from other devices / computer), needs to be re-installed to resolve
    • Your notes take up space in your Google account's quota, though this is not very apparent at first - you have to keep an eye on what you are storing - huge pictures better not go in there
    Incentivized
    Read full review
    Poly
    • The only issue that we have experienced with Polycom RealPresence Group Series is the speed dial functionality. When attempting to use the speed dial buttons, the system occasionally sends a call through the computer system, not the phone. While the computer call option is valuable, not everyone can answer calls that way and we have had to do a manual lookup of an extension and call back when that happens.
    Incentivized
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    Likelihood to Renew
    Google
    It does everything I need it to do. It is easy to organize and categorize what I need and what I want to see.
    Read full review
    Poly
    We love the product and is totally integrated in our company.
    Incentivized
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    Usability
    Google
    They made it simple for anyone to use. There are no complicated steps involved to create a note, edit a note, or search for a specific item located in a note. They also made it simple to share it with others, making it easy to collaborate. Google kept it basic without a thousand "bells and whistles" to overcomplicate it.
    Incentivized
    Read full review
    Poly
    The directory is slightly dated and unless you have a Skype for Business integration license, dialing users into a call is difficult. The Group Series Remote whilst minimalistic is actually more difficult to use than the previous HDX remote. Having to recharge the battery on the group series remote is both annoying and difficult as if you do not keep on top of it, you will be faced with a situation where the remote is not working and then have to try and find another one. Not ideal if you need to start a video call (assuming auto join has not been enabled in the admin portal).
    Incentivized
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    Support Rating
    Google
    I gave this rating based on the ease of use, the simple functionality and how well it does at keeping my attention and helping me continue to use it and stay on track. The functionality mentioned before alongside the reminder functions and how it utilizes Google's powerful machine learning tech to better its software is remarkable.
    Incentivized
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    Poly
    I can't say I've needed support more than a handful of times. One was for trying to connect a Polycom Conference phone and a Real Presence together. After a few months, we came to the conclusion it wasn't possible, that was the only frustrating occurance with support. Any other time if we needed to RMA a device, it was very smooth.
    Incentivized
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    Alternatives Considered
    Google
    The main differential of Google Keep is its simplicity and efficiency for quick notes. I can draw on the card, put a photo, record audio if I can't write at the moment, in short, for everyday tasks, simple things, it is superior.
    Incentivized
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    Poly
    Our Polycom RealPresence Group Series unit replaced a Cisco Room Series that was mounted to a mobile cart. The cart had one smaller display and the speakers\microphone at the cart. This required staff to be very close to the cart to hear and speak during the meeting. No fault of Cisco but the cart was not sufficient for the space. Polycom RealPresence Group Series was less costly when we were planning out the room.
    Incentivized
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    Return on Investment
    Google
    • Quick note-taking and easy access to reminders reduce time wasted on forgotten tasks, improving efficiency.
    • Digital note-taking reduces the need for notebooks, sticky notes, and printed task lists.
    • Employees sometimes need to move notes to Google Docs for better formatting, leading to extra work.
    Incentivized
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    Poly
    • Once pexip integrates Polycom/skype this will be a big win for us due to the RPTouch integrating the "one - touch join". This will increase adoption of video greatly.
    • Before the Group series with peripherals was implemented the cost of a video room was twice what it is today. Massive win.
    • Due to provisioning and automated firmware the IT involvement has been greatly reduced. No longer is there a need for manual changes to individual endpoints.
    Incentivized
    Read full review
    ScreenShots