The only thing that I find as a reason to use phonePe is the ease, comfort and convenience in doing what you want from a payment app. You get multiple competitors but you need to select for the best UX
I have only scratched the surface of Google Pay's capabilities because we do not have a physical store. I believe the benefits would increase for locations where smartphone payment is already underway in physical stores that also do online sales. If your business deals with very little foot traffic or does not offer a variety of payment choices, do more research before adding Google Pay as an option — Google Pay is an eager competitor to Apple Pay, and therefore offers businesses opportunities to run promotions and other incentives to adopt Google Pay currently, so it still may be worthwhile to smaller businesses. Google Pay is about to implement a banking option, which will likely add to the number of users and therefore excited customers with Google Pay to spend with you. The web implementation seems simple and should be a good addition to websites where multiple payment types are available.
Primary benefit is hassle-free payment to the merchant. You can purchase both online and offline without using cash to make the payment. Simply scan the QR code using the Phonepe app on your smartphone to make a payment into the merchant's account. And as said, its rewarding, you surely get a scratch card on every transaction that may either offer you cashback or a discount code for some vendor site shopping.
It would be helpful if Google Pay could sync with things like Apple Pay so that saved payment methods can be automatically imported
There are certain times when Google Pay grants offers for cash back at merchants but the transfer time on the cash back is something like 30 days, which is a long time to wait
Google Pay could also integrate with other credit card and bank apps to add stored payment methods from there
I have had no direct experience with the Customer Support team for google pay. I never faced any issues or problems. I heard from other friends and colleagues that the customer service is great. This method of payment is now more and more being used as it is more secure and also at the same time fast and easy.
GooglePay appears similar but the seller charges no commission. On the downside, there is also no payment protection. So if a transaction goes wrong and it is paid directly from a bank account or via a debit card then you have no buyer protection. This is a significant risk when using GooglePay. PayPal has its own buyer protection.
In case of payment failed we check the payment on the our app its showing on our app then it will definitely come other wise it will be refund to the customer, Its a unique feature. None of the other app has this feature. Its very simple to use as compare to the other compititive apps.
