TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Voice

    Score8 out of 10
    N/AGoogle Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

    $10

    per month

    Manatal

    Score9.9 out of 10
    N/AManatal is a recruitment software (ATS) and recruitment CRM built to help recruitment agencies and corporate HR teams source, engage, and hire top talent faster. Manatal uses AI into each step of the recruitment lifecycle, to eliminate repetitive tasks and provides data-driven insights to make hiring more efficient and strategic. The platform's AI engine also supports sourcing and screening. It automates the most time-consuming tasks by providing intelligent…

    $19

    per month per user

    Pricing
    Google VoiceManatal
    Editions & Modules
    Starter
    $10
    per user/per month
    Standard
    $20
    per user/per month
    Premier
    $30
    per user/per month
    Professional
    $15
    per month (billed annually) per user
    Enterprise
    $35
    per month (billed annually) per user
    Enterprise Plus
    $55
    per month (billed annually) per user
    Custom
    On-Demand Pricing
    Offerings
    Pricing Offerings
    Google VoiceManatal
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Pricing shown reflects annual pricing. These are billed at $180 per year for the Professional plan, $420 for the Enterprise plan, and $600 for Enterprise Plus. Monthly pricing also available starting at $19 per month, per user. The Enterprise plan is available for $39 per month, per user. And the Enterprise Plus plan is available for $59 per month, per user.
    More Pricing Information
    Features
    Google VoiceManatal
    Cloud PBX
    Comparison of Cloud PBX features of Google Voice and Manatal
    Feature
    Google Voice
    5.3
    53 Ratings
    40% below category average
    Manatal
    -
    Ratings
    Hosted PBX6.025 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)3.027 Ratings00 Ratings
    User templates1.419 Ratings00 Ratings
    Call reports7.046 Ratings00 Ratings
    Directory of employee names9.027 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Google Voice and Manatal
    Feature
    Google Voice
    8.4
    67 Ratings
    2% above category average
    Manatal
    -
    Ratings
    Answering rules8.546 Ratings00 Ratings
    Call recording8.152 Ratings00 Ratings
    Call park6.422 Ratings00 Ratings
    Call screening10.060 Ratings00 Ratings
    Message alerts9.065 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Voice and Manatal
    Feature
    Google Voice
    7.5
    44 Ratings
    6% below category average
    Manatal
    -
    Ratings
    Video conferencing6.022 Ratings00 Ratings
    Audio conferencing8.039 Ratings00 Ratings
    Video screen sharing8.014 Ratings00 Ratings
    Instant messaging8.027 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Voice and Manatal
    Feature
    Google Voice
    7.2
    63 Ratings
    9% below category average
    Manatal
    -
    Ratings
    Mobile app for iOS6.945 Ratings00 Ratings
    Mobile app for Android7.551 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Google Voice and Manatal
    Feature
    Google Voice
    -
    Ratings
    Manatal
    9.8
    22 Ratings
    21% above category average
    Job Requisition Management00 Ratings10.021 Ratings
    Company Website Posting00 Ratings10.020 Ratings
    Publish to Social Media00 Ratings10.021 Ratings
    Job Search Site Posting00 Ratings10.020 Ratings
    Customized Application Form00 Ratings8.021 Ratings
    Resume Management00 Ratings10.022 Ratings
    Duplicate Candidate Prevention00 Ratings10.021 Ratings
    Candidate Search00 Ratings10.022 Ratings
    Applicant Tracking00 Ratings10.022 Ratings
    Collaboration00 Ratings10.021 Ratings
    Task Creation and Delegation00 Ratings10.020 Ratings
    Email Templates00 Ratings10.020 Ratings
    User Permissions00 Ratings10.020 Ratings
    Notifications and Alerts00 Ratings10.021 Ratings
    Reporting00 Ratings10.020 Ratings
    Best Alternatives
    Google VoiceManatal
    Small Businesses
    CallFire
    Score9.7 out of 10
    Crelate
    Score9.1 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    JobDiva
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google VoiceManatal
    Likelihood to Recommend
    7.5
    (73 ratings)
    10.0
    (22 ratings)
    Likelihood to Renew
    9.3
    (7 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (11 ratings)
    10.0
    (2 ratings)
    Support Rating
    7.0
    (35 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google VoiceManatal
    Likelihood to Recommend
    Google
    I do think Google Voice works well for organizations that do not have a support team meant to provide regular telephone support, and instead do so on an ad hoc basis. I would not recommend it for high-volume call activities, such as SDR motions.
    Incentivized
    Read full review
    Manatal
    Storage of applicants data for tracking their profiles for relevant openings through metadata tagging, interview management and job listing locations scouting and best ways to post them are a few scenarios where we found that Manatal is suited very well.
    Incentivized
    Read full review
    Pros
    Google
    • Google Voice has been great for setting up additional phone lines and numbers.
    • The voicemail inbox is a great feature and you can see when messages come in online and listen to the messages from your computer.
    • Google Voice allows us to have multiple phone numbers and lines for specific business purposes.
    Incentivized
    Read full review
    Manatal
    • ATS and CRM are all in one app.
    • Automated handling of duplicate candidates.
    • Job board postings on LinkedIn can be done automatically.
    • It's very simple to use.
    • Career page with the ability to be customized.
    • There are too many good things about this to list here.
    Read full review
    Cons
    Google
    • There has not been much innovation since the initial release.
    • It doesn't handle SMS well.
    • It does not natively integrate with CRM without legacy complication
    • It is not supported by Google as it once was
    • Call Recording is non-existent
    • Call-Tree or Virtual Auto-Attendant needs are not available
    Incentivized
    Read full review
    Manatal
    • The user interface could be a bit more user friendly
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    Google Voice has been invaluable for us in our effort to provide exceptional customer service. With Google Voice, we have been able to increase our customer interactions while reducing the wait time to reach a live person on our team. We couldn't be more pleased with the way things have worked out since implementing Google Voice.
    Incentivized
    Read full review
    Manatal
    No answers on this topic
    Usability
    Google
    I think it works really well in the arena it operates in, but not so well in areas where an enterprise system would be more appropriate. It's great for quick solutions that just work, but not so much for more complex call management tasks.
    Incentivized
    Read full review
    Manatal
    First of all, there is an hands on live training after you submit your interest form. The account manager for you will explain in language of choice (in our case: Thai). Then, there is an ongoing support and online repository for how to guielines. And all the guidance materials are described in graphics so it's pretty easy to learn. But yeah, the first video live training, you need to focus 100% to get the most in the shortest time!
    Read full review
    Support Rating
    Google
    They do not offer support unless you have the Business account for Google Voice under G Suite. This is tough, because Google doesn't really have a customer support team for this service, so when it gets shut down for a few hours, we have no choice but to wait it out. But this doesn't happen that often, which is great.
    Incentivized
    Read full review
    Manatal
    They are very helpful and reply within a couple of minutes.
    Read full review
    Implementation Rating
    Google
    It is a pretty seamless program to transfer to, even for people who either have little experience with these programs or people who were stuck on Skype
    Incentivized
    Read full review
    Manatal
    No answers on this topic
    Alternatives Considered
    Google
    The integrations of Google Voice with all our devices are flawless, Android, iOS, Windows, Linux and Mac. Also, the call performance is far superior on wifi as well as on mobile data. With Skype, we had several problems with personal accounts, performance issues, and in general, it felt awkward to use it.
    Incentivized
    Read full review
    Manatal
    Manatal fits best when it comes to job requisition and candidate management, though platforms like ZipRecruiter are used widely in the industry, Manatal still has some features which make it an outstanding system like resume parsing to find the apt skill set of candidates for matching them with the job.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Google
    Google Voice should be also be use to those who have difficulty in speaking English. So the contract term will need to be a little strict as Google Voice is used in navigations as the part of GPRS navigation is personal. The private data need to be in control much more securely and safely.
    Read full review
    Manatal
    No answers on this topic
    Professional Services
    Google
    It help to connect with the products that we use as a part. We need to get in touch with our professional world. It is like a tool that helps us to get in touch with everything from A to Z in our professional careers. So we need to be in touch with everything as linearly as the jpb can be done.
    Read full review
    Manatal
    No answers on this topic
    Return on Investment
    Google
    • Cost for Google Voice is stellar, starting at $10/mo per user.
    • While it doesn't offer a new Audio/Video conferencing solution it does integrate with GSuite so it makes use of Google Calendar and Hangouts/ Google Meet.
    • Gets the employee's to use their company phone numbers more as texting is easy and deployment is simple.
    • The cell phone app is reliable and easy to deploy.
    Incentivized
    Read full review
    Manatal
    • reduced time to track applicants in the market as well as in our system
    • helped in better profile screening and matching them for openings with required skillset
    • Manatal directs us to better scheduling methods and dates based on best time of our interviewers availability
    • ease of job posting for our employees for vacancies in their teams
    Incentivized
    Read full review
    ScreenShots

    Manatal Screenshots

    Screenshot of the Manatal home screenScreenshot of Manatal's recommendation engineScreenshot of a Manatal jobs listScreenshot of a custom career portalScreenshot of Manatal's dashboard.Screenshot of an applicant in Manatal, which is automatically received after connecting to a job portal.