Google Voice vs. Particle

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Voice
Score 7.8 out of 10
N/A
Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.
$10
per month
Particle
Score 9.0 out of 10
N/A
Particle, from Particle Industries in San Francisco, is presented as a developer-trusted IoT platform to gain insights into operations, accelerate productivity, and build new revenue streams. The platform also supports IoT device management, enabling users to monitor IoT products with end-to-end visibility in order to provide oversight and control.N/A
Pricing
Google VoiceParticle
Editions & Modules
Starter
$10
per user/per month
Standard
$20
per user/per month
Premier
$30
per user/per month
No answers on this topic
Offerings
Pricing Offerings
Google VoiceParticle
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Google VoiceParticle
Features
Google VoiceParticle
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Google Voice
5.3
53 Ratings
40% below category average
Particle
-
Ratings
Hosted PBX6.025 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)3.027 Ratings00 Ratings
User templates1.419 Ratings00 Ratings
Call reports6.946 Ratings00 Ratings
Directory of employee names9.027 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Google Voice
8.4
67 Ratings
1% above category average
Particle
-
Ratings
Answering rules8.546 Ratings00 Ratings
Call recording8.352 Ratings00 Ratings
Call park6.422 Ratings00 Ratings
Call screening10.060 Ratings00 Ratings
Message alerts9.065 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Google Voice
7.5
44 Ratings
6% below category average
Particle
-
Ratings
Video conferencing6.122 Ratings00 Ratings
Audio conferencing7.939 Ratings00 Ratings
Video screen sharing8.014 Ratings00 Ratings
Instant messaging8.027 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Google Voice
7.0
63 Ratings
13% below category average
Particle
-
Ratings
Mobile app for iOS6.745 Ratings00 Ratings
Mobile app for Android7.351 Ratings00 Ratings
Internet of Things
Comparison of Internet of Things features of Product A and Product B
Google Voice
-
Ratings
Particle
9.2
1 Ratings
14% above category average
IoT Device Management00 Ratings10.01 Ratings
Device Security00 Ratings7.01 Ratings
IoT Data Management00 Ratings10.01 Ratings
IoT Analytics00 Ratings10.01 Ratings
IoT Integration00 Ratings9.01 Ratings
Best Alternatives
Google VoiceParticle
Small Businesses
CloudTalk
CloudTalk
Score 7.5 out of 10
AWS IoT Core
AWS IoT Core
Score 9.9 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.5 out of 10

No answers on this topic

Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
AWS IoT Core
AWS IoT Core
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google VoiceParticle
Likelihood to Recommend
9.0
(71 ratings)
9.0
(2 ratings)
Likelihood to Renew
9.3
(7 ratings)
-
(0 ratings)
Usability
9.0
(9 ratings)
-
(0 ratings)
Support Rating
7.0
(35 ratings)
9.0
(1 ratings)
Implementation Rating
10.0
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
7.0
(1 ratings)
-
(0 ratings)
Professional Services
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
Google VoiceParticle
Likelihood to Recommend
Google
I do think Google Voice works well for organizations that do not have a support team meant to provide regular telephone support, and instead do so on an ad hoc basis. I would not recommend it for high-volume call activities, such as SDR motions.
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Particle Industries, Inc
We used in mostly all cases in our company. It is best for beginner users and for getting started for IoT Developers. You can give it to any beginner and they can easily learn in just a few minutes. I can say the best product for the starter projects. Everything is just fab!
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Pros
Google
  • Google Voice has been great for setting up additional phone lines and numbers.
  • The voicemail inbox is a great feature and you can see when messages come in online and listen to the messages from your computer.
  • Google Voice allows us to have multiple phone numbers and lines for specific business purposes.
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Particle Industries, Inc
  • Particle is simple to use and accessible to any user.
  • The servers housed in the data center allow us to respond to any problem
  • Through the interface the data is analyzed in a very simple way.
  • Ideal interface for the exploitation of our devices, computers and mobile phones.
  • The interface for iOTs allows us to interact with the system in a few steps.
  • It allows, among other things, the display of information calculated from the data collected from different iOTs, in an understandable way.
Read full review
Cons
Google
  • There has not been much innovation since the initial release.
  • It doesn't handle SMS well.
  • It does not natively integrate with CRM without legacy complication
  • It is not supported by Google as it once was
  • Call Recording is non-existent
  • Call-Tree or Virtual Auto-Attendant needs are not available
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Particle Industries, Inc
  • For Advanced programs, a bit complicated to programme.
  • Pin Limitations (Photon DevKit).
  • Pricing is high compared to others.
Read full review
Likelihood to Renew
Google
Google Voice has been invaluable for us in our effort to provide exceptional customer service. With Google Voice, we have been able to increase our customer interactions while reducing the wait time to reach a live person on our team. We couldn't be more pleased with the way things have worked out since implementing Google Voice.
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Particle Industries, Inc
No answers on this topic
Usability
Google
I think it works really well in the arena it operates in, but not so well in areas where an enterprise system would be more appropriate. It's great for quick solutions that just work, but not so much for more complex call management tasks.
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Particle Industries, Inc
No answers on this topic
Support Rating
Google
They do not offer support unless you have the Business account for Google Voice under G Suite. This is tough, because Google doesn't really have a customer support team for this service, so when it gets shut down for a few hours, we have no choice but to wait it out. But this doesn't happen that often, which is great.
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Particle Industries, Inc
Efficient integration of multiple devices very well integrated and with a minimum implementation time.
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Implementation Rating
Google
It is a pretty seamless program to transfer to, even for people who either have little experience with these programs or people who were stuck on Skype
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Particle Industries, Inc
No answers on this topic
Alternatives Considered
Google
The integrations of Google Voice with all our devices are flawless, Android, iOS, Windows, Linux and Mac. Also, the call performance is far superior on wifi as well as on mobile data. With Skype, we had several problems with personal accounts, performance issues, and in general, it felt awkward to use it.
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Particle Industries, Inc
I have used other IoT Development Modules like Arduino, Raspberry Pi, and others. Most of all starter kit doesn't come with WiFi or Cellular built-in. Arduino is a basic module where you have to add WiFi or Cellular manually in it. Raspberry Pi has WiFi but it cannot be used for small or medium use cases, it can be used in advanced and complex systems building and it is costlier.
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Contract Terms and Pricing Model
Google
Google Voice should be also be use to those who have difficulty in speaking English. So the contract term will need to be a little strict as Google Voice is used in navigations as the part of GPRS navigation is personal. The private data need to be in control much more securely and safely.
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Particle Industries, Inc
No answers on this topic
Professional Services
Google
It help to connect with the products that we use as a part. We need to get in touch with our professional world. It is like a tool that helps us to get in touch with everything from A to Z in our professional careers. So we need to be in touch with everything as linearly as the jpb can be done.
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Particle Industries, Inc
No answers on this topic
Return on Investment
Google
  • Cost for Google Voice is stellar, starting at $10/mo per user.
  • While it doesn't offer a new Audio/Video conferencing solution it does integrate with GSuite so it makes use of Google Calendar and Hangouts/ Google Meet.
  • Gets the employee's to use their company phone numbers more as texting is easy and deployment is simple.
  • The cell phone app is reliable and easy to deploy.
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Particle Industries, Inc
  • It ensures very good results, with recovery of the investment in a short time.
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ScreenShots