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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogMeIn Central

    Score6 out of 10
    N/ALogMeIn Central is a cloud-based remote monitoring and management (RMM) platform for IT teams and managed service providers. The solution provides remote access, endpoint monitoring, patch management, task automation, scripting, and reporting from a single console. It supports Windows and Mac environments and includes antivirus management powered by Bitdefender.N/A

    IBM Vault

    Score8.6 out of 10
    N/AIBM Vault (formerly Hashicorp Vault) is an encryption tool for managing secrets including credentials, passwords and other secrets, providing access control, audit trail, and support for multiple authentication methods. It is available open source, or under an enterprise license.

    $0.03

    Pricing
    LogMeIn CentralIBM Vault
    Editions & Modules
    No answers on this topic
    Cloud - HCP Vault
    $0.03/hr
    Open Source
    Free
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    LogMeIn CentralIBM Vault
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    LogMeIn CentralIBM Vault
    Considered Both Products
    GoTo formerly LogMeIn
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    35 Answers
    No answers on this topic
    Delivers good value for the price
    86%
    Delivers good value for the price
    31 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    35 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    29 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    34 Answers
    No answers on this topic
    Best Alternatives
    LogMeIn CentralIBM Vault
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    Panda Systems Management
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    Keeper
    Score8.3 out of 10
    Medium-sized Companies
    N-able N-sight RMM
    Score7.4 out of 10
    Keeper
    Score8.3 out of 10
    Enterprises
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    LogMeIn CentralIBM Vault
    Likelihood to Recommend
    8.2
    (97 ratings)
    8.0
    (7 ratings)
    Likelihood to Renew
    9.1
    (4 ratings)
    10.0
    (1 ratings)
    Usability
    9.6
    (85 ratings)
    9.0
    (3 ratings)
    Availability
    9.6
    (83 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (5 ratings)
    6.3
    (3 ratings)
    Implementation Rating
    9.1
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    LogMeIn CentralIBM Vault
    Likelihood to Recommend
    GoTo formerly LogMeIn
    LogMeIn Central by GoTo is well suited for easy, direct access to specific, perhaps mission critical, machines. Its remote control functionality and speed is very good - best in class, really. However, it simply can't replace a true and traditional RMM product in terms of robustness and overall ability (or lack thereof).
    Incentivized
    Read full review
    IBM
    HashiCorp Vault, in my opinion, is a defacto standard for any cloud or automation implementation. They're the best of the best as far as products for secrets management and the ability to use it against relatively any service you have is unheard of for other products. HashiCorp has really taken out all the stops when it comes to creating a nice, extensible tool that people can use to suit their needs.
    Incentivized
    Read full review
    Pros
    GoTo formerly LogMeIn
    • IT professionals can explore and use the platform more easily because to its intuitive interfaces and user-friendly features.
    • It keeps an eye on the functionality and health of the gadgets, sending out notifications in real time if anything seems wrong.
    • It expands to meet the demands of expanding companies and can handle a higher volume of devices.
    Incentivized
    Read full review
    IBM
    • The HTTP API you use to write and read secrets is open and can be used by any application.
    • It keeps our sensitive data/credentials out of our GitLab repositories.
    • Sealing and unsealing the Vault on demand adds an additional layer of security.
    Incentivized
    Read full review
    Cons
    GoTo formerly LogMeIn
    • It could pull up the user's login in addition to the hostname
    • Employee shortcuts like "win+r", "Ctrl+shitf+dell", on the computer that is connected remotely. This is needed
    • Being able to minimize the bar in the top corner of the screen that is left when you are connected to a remote computer
    Read full review
    IBM
    • Session Management is terrible to manage
    • Monitoring is hard and not enough information
    • User management
    • Configuration is too complex
    • More user friendly UI
    Read full review
    Likelihood to Renew
    GoTo formerly LogMeIn
    What I dont like is when I run out of licenses that the only way to get more is to buy large amounts. this is very frustrating and as a small business I need to watch how much i am spending. smaller license packs would be better
    Incentivized
    Read full review
    IBM
    HashiCorp Vault is the best there is out there, and it has become critical to our secret management use cases. It would be difficult to find anything that would suit our needs better and that would be beneficial for us to switch over to.
    Incentivized
    Read full review
    Usability
    GoTo formerly LogMeIn
    It is wonderful after the initial setup and implementation.It's fairly intuitive and easy to use for more of our tech and users. These types of products have come a long way. I've been in tech for 20+ years, and thinking back to tools like PC anywhere things have become just so much more user friendly on both ends of the device.
    Incentivized
    Read full review
    IBM
    We spent a little more time than we imagined to conceptually understand how HashiCorp Vault operates, as well as how it is configured. This is not trivial, and keep in mind that you will need to take some time to get a thorough understanding of the tool. The documentation could be more helpful in this regard.
    Incentivized
    Read full review
    Reliability and Availability
    GoTo formerly LogMeIn
    During our 6 years of use, we [have] never seen any downtime from their side. The application simply works. We have had incidents when we were not able to connect to remote servers by any means, but LogMeIn Central always worked. It has saved us trips to other offices. We have few users are who live in rural areas where internet speeds are not great. Supporting these users is a big challenge, but LogMeIn Central was always a lifesaver.
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Support Rating
    GoTo formerly LogMeIn
    Every time I called in with a question or concern, your support team always provided the right information. It's great to call in to support and everyone that answers is very knowledgeable of the product.
    Incentivized
    Read full review
    IBM
    Hashicorp has been very responsive to our questions and inquiries up to this point. We are currently working on them to develop a more granular permissions model within Vault. We are very close to achieving our objectives with the help of their support team. We do not seem to be in the same time zone which makes it hard for escalated issues.
    Incentivized
    Read full review
    Implementation Rating
    GoTo formerly LogMeIn
    I was not involved in the implementation of the product.
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Alternatives Considered
    GoTo formerly LogMeIn
    LogmeIn Central is the fastest RMM in terms of remote connection. It generally performs well on networks that have low bandwidth too. In terms of features, Datto RMM does best it because it offers such a good platform for integrations and also for scripting. The community is very open with that software which really gives it a boost, and this is something LogMein Central could work on.
    Incentivized
    Read full review
    IBM
    HashiCorp Vault is way better than Azure Key Vault; it has more features and it goes beyond a key-value secret store.
    Incentivized
    Read full review
    Return on Investment
    GoTo formerly LogMeIn
    • Its a very comprehensive and cost effective solution from Central that is very easy to use and user friendly.
    • Its compliant with many security policies. Hence boost security for our clients and end users.
    • The downtime was very low, hence making it more reliable and top-notch.
    Read full review
    IBM
    • Helped us reach our security compliance goals.
    • Helped us strengthen our security position in our infrastructure by improving on poor secret management practices.
    Incentivized
    Read full review
    ScreenShots

    IBM Vault Screenshots

    Screenshot of an example of writing a secret to Vault. Secrets are always encrypted and written to backend storage.Screenshot of the secrets menu to manage integrated secrets engines. Secrets Engines are components which store, generate, or encrypt data and are enabled at a path in Vault.Screenshot of where vault identity has support for groups. A group can contain multiple entities as its members. A group can also have subgroups.Screenshot of HCP Vault, which provides all of the power and security of Vault, without the complexity and overhead of managing it yourself.Screenshot of where to view entity client and non-entity client counts.Screenshot of MFA is built on top of the Identity system of Vault.