GoTo Webinar vs. Hubilo

GoTo webinars are well suited for smaller marketing/sales teams, SMBs, or companies with very tight budgets that want value out of their investments. They may be less appropriate for organizations that want to scale across large enterprises or invest in companies focusing on AI and Gen AI.

Incentivized

I believe for the first time user with a small group of people setting up an event, [the Hubilo] platform and the support you receive from their team is wonderful. We really had 3 people doing most of the set up and had we not had our own self-imposed short period of time, would have found it very easy. Even with a short turn around from the time we signed the contract to the time we went live (1 week), we felt very happy with the end product.

Incentivized

• We launched a product for a mass and more than 500 people attended the webinar and it was seamless.
• Recording capability for the later usage
• Setup is very simple for both admins and end users
• Polls are helpful in assessing the engagement of the customers

Incentivized

• The entire virtual platform is very user friendly on both the front and back ends.
• The opportunity for attendees to connect with each other via video chat using the Lounges made for good interaction.
• The support staff at Hubilo were always there to answer questions and assist when needed.

Incentivized

• Can't schedule recurring webinars twice per week or every other week--must manually add or delete instances.
• Can't schedule recurring webinars more than 'x' number of instances (less than a year's worth).
• If you want a recurring webinar to continue past the last instance (in order to keep the same link), your only option is to manually add future instances before the last one occurs. If the last instance occurs, the webinar (and corresponding link) are archived with no recourse and you must recreate it from scratch and update every bit of external collateral with a new link. So I have to have reminders on my calendar every 6 months to go in and add additional dates for all my recurring webinars in order to keep my links active.
• Canceling/changing seats is a huge pain.
• The default 'join' screen is app-based rather than web based, so registrants often have to download GTW. I have a lot of clients whose computers are locked down from unapproved apps and have missed the webinar because the ability to join on the web is very unintuitive.

Incentivized

• The video quality gets terrible on low internet connectivity
• The UI could be better
• Other minor lag and bugs on the platform

Incentivized

Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem. There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.

GoTo Webinar's User Interface is simple and straightforward, which is what I, as an end user, prefer to interact with when I only use a software once or twice a month; I don't want to have to remember extra steps just to attend a webinar.

Incentivized

As I mentioned before, good content overall. Gets very laggy and buggy at times. Several issues with limited or low internet connectivity, can get almost unbearable at times. Could do a lot better with its UI and QnA functionality. Good content overall and great people to learn and seek guidance from

Incentivized

I rated GoTo Webinar a 9 out of 10 for availability because it generally performs reliably, with minimal application errors or unplanned outages. The platform’s high uptime ensures that it’s usually accessible when needed, supporting a seamless experience for scheduling and conducting webinars. While occasional minor issues may arise, they are infrequent and typically well-managed, contributing to a strong overall rating for availability.

Incentivized

I rated GoTo Webinar an 8 out of 10 for performance due to its generally robust capabilities. Pages load quickly, and reports are generated efficiently, even for complex data sets. The platform’s integration with other systems typically doesn’t introduce significant latency or performance issues. However, during peak usage times or when handling very large data volumes, there can be occasional slowdowns. Despite these instances, GoTo Webinar consistently provides strong performance and reliability in its core functions.

Incentivized

I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.

Incentivized

I didn't participate in the implementation nor did my company. As far as I know we have an IT office running alla these projects and we just use the final products for our educational purposes. I also didn't notice implementation at any level while using the desktop interface, but would immediately recognize it, if so.

Incentivized

GoToWebinar has a user-friendly interface and intuitive controls. When comparing it with other platforms, assess how easily you can navigate through features, set up events, and engage with participants. Connection stability, audio and video quality seem pretty much ok. Interactive polls, Q&A sessions, recording options are also working fine and provide to the user experience

Incentivized

Hubilo offered greater customization features and more AI-tools for post-event content creation. Their platform was designed to build communities before and during events with great engagement and networking features for all attendees. Other platforms we explored were rigid and cookie-cutter. We liked Hubilo's long list of things to customize to build great 1-day or multi-day online events. Hubilo was extremely budget-friendly :-)

I rated GoTo Webinar an 8 out of 10 for scalability because it effectively supports deployment across multiple departments and sites with its flexible features. It allows for easy management of large-scale webinars and integration with various systems, accommodating a growing number of users and sessions. However, some users might find limitations in advanced customization or specific integration needs as their requirements become more complex. Overall, its robust capabilities and adaptability make it a strong choice for scalable webinar solutions.

Incentivized

• GoTo Webinar has been an excellent way to stay relevant and to get current topics/information to our target audience.
• We usually get 100-200 attendees per session in a niche market, many are international attendees
• The ability to get specific data from the audience via custom registration questions allows us to really focus on what they want to see.

• 8x reduction in processing time, cutting down the creation of post-webinar collaterals from 2 days to just 2 hour
• Increase audience participation with quick polling features
• Easy customization of landing and event pages
• Detailed reports