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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Grasshopper

    Score6.1 out of 10
    N/AGrasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

    $18

    per month for a single user

    Joomla

    Score8.3 out of 10
    N/AJoomla! is a free and open source content management system used to publish web content. Included features are page caching, RSS feeds, printable versions of pages, news flashes, blogs, polls, a search function, and support for language internationalization.N/A
    Pricing
    GrasshopperJoomla
    Editions & Modules
    True Solo
    $18
    per month for a single user
    Solo Plus
    $32
    per month
    Small Business
    $70
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    GrasshopperJoomla
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount available for annual pricing.—
    More Pricing Information
    Community Pulse
    GrasshopperJoomla
    Considered Both Products
    GoTo formerly LogMeIn
    No answer on this topic
    The Joomla Project
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    46 Answers
    93%
    Would buy again
    14 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    45 Answers
    93%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    43 Answers
    87%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    42 Answers
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    46 Answers
    100%
    Implementation went as expected
    14 Answers
    Features
    GrasshopperJoomla
    Cloud PBX
    Comparison of Cloud PBX features of Grasshopper and Joomla!
    Feature
    Grasshopper
    9.7
    46 Ratings
    20% above category average
    Joomla!
    -
    Ratings
    Hosted PBX9.423 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)10.024 Ratings00 Ratings
    User templates10.019 Ratings00 Ratings
    Call reports9.433 Ratings00 Ratings
    Directory of employee names9.434 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Grasshopper and Joomla!
    Feature
    Grasshopper
    9.6
    51 Ratings
    15% above category average
    Joomla!
    -
    Ratings
    Answering rules9.247 Ratings00 Ratings
    Call recording9.622 Ratings00 Ratings
    Call park9.812 Ratings00 Ratings
    Call screening10.036 Ratings00 Ratings
    Message alerts9.243 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Grasshopper and Joomla!
    Feature
    Grasshopper
    7.9
    12 Ratings
    0% below category average
    Joomla!
    -
    Ratings
    Video conferencing7.93 Ratings00 Ratings
    Audio conferencing7.77 Ratings00 Ratings
    Video screen sharing8.23 Ratings00 Ratings
    Instant messaging8.09 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Grasshopper and Joomla!
    Feature
    Grasshopper
    8.9
    48 Ratings
    12% above category average
    Joomla!
    -
    Ratings
    Mobile app for iOS8.935 Ratings00 Ratings
    Mobile app for Android8.929 Ratings00 Ratings
    Security
    Comparison of Security features of Grasshopper and Joomla!
    Feature
    Grasshopper
    -
    Ratings
    Joomla!
    8.3
    51 Ratings
    1% above category average
    Role-based user permissions00 Ratings8.351 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Grasshopper and Joomla!
    Feature
    Grasshopper
    -
    Ratings
    Joomla!
    6.6
    48 Ratings
    17% below category average
    API00 Ratings7.246 Ratings
    Internationalization / multi-language00 Ratings6.047 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Grasshopper and Joomla!
    Feature
    Grasshopper
    -
    Ratings
    Joomla!
    7.7
    54 Ratings
    2% below category average
    WYSIWYG editor00 Ratings8.353 Ratings
    Code quality / cleanliness00 Ratings8.551 Ratings
    Admin section00 Ratings8.249 Ratings
    Page templates00 Ratings7.052 Ratings
    Library of website themes00 Ratings6.350 Ratings
    Mobile optimization / responsive design00 Ratings7.550 Ratings
    Publishing workflow00 Ratings8.450 Ratings
    Form generator00 Ratings7.446 Ratings
    Web Content Management
    Comparison of Web Content Management features of Grasshopper and Joomla!
    Feature
    Grasshopper
    -
    Ratings
    Joomla!
    7.6
    52 Ratings
    1% above category average
    Content taxonomy00 Ratings7.951 Ratings
    SEO support00 Ratings7.650 Ratings
    Bulk management00 Ratings8.049 Ratings
    Availability / breadth of extensions00 Ratings7.052 Ratings
    Community / comment management00 Ratings7.150 Ratings
    Best Alternatives
    GrasshopperJoomla
    Small Businesses
    CallFire
    Score9.7 out of 10
    Umbraco CMS
    Score7 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Square Online
    Score7.7 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GrasshopperJoomla
    Likelihood to Recommend
    7.8
    (56 ratings)
    8.2
    (75 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (28 ratings)
    Usability
    6.0
    (1 ratings)
    8.0
    (14 ratings)
    Availability
    -
    (0 ratings)
    9.9
    (2 ratings)
    Performance
    -
    (0 ratings)
    7.8
    (2 ratings)
    Support Rating
    9.0
    (42 ratings)
    10.0
    (4 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.7
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    9.9
    (3 ratings)
    User Testimonials
    GrasshopperJoomla
    Likelihood to Recommend
    GoTo formerly LogMeIn
    Grasshopper is well suited for basic needs of texting in and out as well as calling out if you would like to avoid using your personal line. It also eliminates the need to have a dedicated land land in your office or business. You can obtain a vanity number and forward calls through grasshopper.
    Incentivized
    Read full review
    The Joomla Project
    If your developers want to have some fun, Joomla offers the stability and friendliness to do custom coding. Certain marketing initiatives require us to get "cute" with the interface, and Joomla allows for that a bit easier than WordPress (and definitely easier than sites like Squarespace). The security of Joomla is also always a plus.
    Incentivized
    Read full review
    Pros
    GoTo formerly LogMeIn
    • I like that there are differing voicemails for each extension, to keep up with the image of calling a separate line.
    • I love the voicemail text emails. I believe we pay a little extra, but worth every penny for those urgent calls while I am in a meeting.
    • The cost is very reasonable for the value added to our company.
    Incentivized
    Read full review
    The Joomla Project
    • Security. Its got many new features in the new Joomla! 4 which make the already good security even better. I like the ability to use my Yubi keys to log in with the new webauth standard, I don't think any other CMS has that built in
    • W3C Accessibility Guidelines (WCAG) 2.1 (with AA compliance)
    • Really good SEO that gets our sites to the top of the search engines again without the need for any extra things
    • Speed, it gets a really good score (100%) in the google lighthouse on our server, can't beat that
    Read full review
    Cons
    GoTo formerly LogMeIn
    • It would be nice to have the ability to transfer some calls to another Grasshopper IVR, for those customers who mistakenly dial the wrong number (we have two incoming numbers, one for corporate and one for sales).
    • Likewise, it would be nice to have the ability to forward to a toll-free number, which would have allowed us to work around the inability to transfer between IVRs (see above).
    • Lastly, it would be great to have an 'emergency' switch setting (default off but could be toggled on) that would let us override all IVR settings and transfer all incoming calls elsewhere (either to a direct dial or toll free number) for those rare times when we cannot take any calls (such as a weather emergency OR the one time each year we take all of our staff on a retreat) - that would allow us to send all calls to a backup answering service rather than just voicemail.
    Incentivized
    Read full review
    The Joomla Project
    • Because Joomla's user community is smaller than WP, it lacks as many choices from 3rd party developers, meaning it can be a little more difficult to find the right extension for what you need to accomplish
    • Along the same vein, most of the best 3rd-party software for Joomla! is paid
    • Simple features such as Add to Menu and Cache cleaners should be adopted as part of the Joomla! core, though they are available as extensions
    • Joomla! could use a simpler and easier URL rewriting process
    Incentivized
    Read full review
    Likelihood to Renew
    GoTo formerly LogMeIn
    No answers on this topic
    The Joomla Project
    I gave it a rating of 10 because I just love how Joomla! works, how it is set up and how it handles many users. Also it is very fast, and there is no overload on the MySQL database or servers ever.
    Incentivized
    Read full review
    Usability
    GoTo formerly LogMeIn
    The admin functions are kind of confusing in the old interface which was my most recent experience on the admin side.
    Incentivized
    Read full review
    The Joomla Project
    Joomla! 3.x is easily installed either manually or via a script provided by your host. It contains most of the tools needed to begin creating websites right from the start. Those features that it doesn't have are easily installed via links and buttons from the thousands of extensions available in the community
    Read full review
    Performance
    GoTo formerly LogMeIn
    No answers on this topic
    The Joomla Project
    Today's Modern Joomla performs very well and is robust and durable. The pages load faster than they ever did in the past and Modern Joomla's integration into other software or systems has become seamless. Modern Joomla sites will last long and will stay running forever.
    Incentivized
    Read full review
    Support Rating
    GoTo formerly LogMeIn
    When I was setting up my account I contacted support a couple of times. They were also very professional, personable, and helpful. Their response is prompt and thorough. I'm confident I can get any question answered as well as help with any issue I might have. That's pretty important to me.
    Incentivized
    Read full review
    The Joomla Project
    Between the core Joomla developers who are excellent at answering questions and providing support, you have a whole community of developers who work with Joomla and are happy to help fellow developers out answering questions and supporting the Joomla project. Out of the many communities I am involved in for open-source software, Joomla's community is by far the best.
    Incentivized
    Read full review
    Online Training
    GoTo formerly LogMeIn
    No answers on this topic
    The Joomla Project
    It is good if you know Joomla! if not it can get a bit confusing
    Read full review
    Implementation Rating
    GoTo formerly LogMeIn
    No answers on this topic
    The Joomla Project
    Joomla has gone through tremendous growing pains. It is now better than ever. But before, when it was going from 1.5-2.5, the templates and plugins would break over and over again. If you don't understand what Joomla was trying to do back then, you might have a bad attitude toward it. Today, those pains are over and things don't break like they used to during that time period.
    Incentivized
    Read full review
    Alternatives Considered
    GoTo formerly LogMeIn
    I have not used any other phone services like Grasshopper. I know that there is another option out there called Ruby, which is more like a virtual receptionist but since I did not try it out I cannot compare the two. When I started my company I found the services that Grasshopper offers to be perfect. It still works for us and we have no need to change to anything else right now.
    Incentivized
    Read full review
    The Joomla Project
    We tested other platforms like WordPress, Magento and some local CMS. 
    But Joomla offered us better resources for generating content.
    Joomla is a CMS suitable for many types of projects, especially if you have several people editing content at the same time.
    It allows you to maintain visual standardization and offers many options for working with images.
    With its ability to control access to different articles, categories or even different components, it is a great tool, even if they are managed by different people.
    Incentivized
    Read full review
    Return on Investment
    GoTo formerly LogMeIn
    • It's allowed us to keep cost down. Other phone systems can seriously get outrageous in implementation and monthly fees!
    • It's allowed our team the confidence to work in locations outside of the office and still be seen as professionals.
    • It's decreased the amount of time spent on unwanted sales calls via the call screening application.
    Incentivized
    Read full review
    The Joomla Project
    • Joomla has reduced our costs of rolling out a new website because it uses less developer time and can be rolled out by individual users as needed.
    • Joomla has a lot of extensions and add-ons that make it easy to create and implement advanced solutions quickly.
    Incentivized
    Read full review
    ScreenShots