TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Grasshopper

    Score6.1 out of 10
    N/AGrasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

    $18

    per month for a single user

    MeetFox

    Score8.1 out of 10
    N/AMeetFox is an appointment scheduling solution for businesses that want to scale their meetings. A suite of appointment scheduling, video calling, invoicing and payment processing features designed to make it easy for businesses to save time and automate tedious tasks. With customization options, an open API and full white label branding, MeetFox can be integrated into any website, application or workflow.

    $0

    per user/month

    Pricing
    GrasshopperMeetFox
    Editions & Modules
    True Solo
    $18
    per month for a single user
    Solo Plus
    $32
    per month
    Small Business
    $70
    per month
    Free
    $0
    per user/month
    Pro
    $10
    per user/month
    Premium
    $35
    per user/month
    Offerings
    Pricing Offerings
    GrasshopperMeetFox
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount available for annual pricing.FREE users get unlimited scheduling and meetings with calendar sync, invoicing and payments for free, forever. PRO users get more branding options, greater customization and SMS notifications. PREMIUM users get group calling, meeting recordings and a complete white label experience. ENTERPRISE users get highly discounted pricing, priority tech support and live onboarding and team training.
    More Pricing Information
    Community Pulse
    GrasshopperMeetFox
    Considered Both Products
    GoTo formerly LogMeIn
    No answer on this topic
    MeetFox
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    46 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    45 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    43 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    42 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    46 Answers
    No answers on this topic
    Features
    GrasshopperMeetFox
    Cloud PBX
    Comparison of Cloud PBX features of Grasshopper and MeetFox
    Feature
    Grasshopper
    9.7
    46 Ratings
    20% above category average
    MeetFox
    -
    Ratings
    Hosted PBX9.423 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)10.024 Ratings00 Ratings
    User templates10.019 Ratings00 Ratings
    Call reports9.433 Ratings00 Ratings
    Directory of employee names9.434 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Grasshopper and MeetFox
    Feature
    Grasshopper
    9.6
    51 Ratings
    15% above category average
    MeetFox
    -
    Ratings
    Answering rules9.247 Ratings00 Ratings
    Call recording9.622 Ratings00 Ratings
    Call park9.812 Ratings00 Ratings
    Call screening10.036 Ratings00 Ratings
    Message alerts9.243 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Grasshopper and MeetFox
    Feature
    Grasshopper
    7.9
    12 Ratings
    0% below category average
    MeetFox
    -
    Ratings
    Video conferencing7.93 Ratings00 Ratings
    Audio conferencing7.77 Ratings00 Ratings
    Video screen sharing8.23 Ratings00 Ratings
    Instant messaging8.09 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Grasshopper and MeetFox
    Feature
    Grasshopper
    8.9
    48 Ratings
    12% above category average
    MeetFox
    -
    Ratings
    Mobile app for iOS8.935 Ratings00 Ratings
    Mobile app for Android8.929 Ratings00 Ratings
    Best Alternatives
    GrasshopperMeetFox
    Small Businesses
    CallFire
    Score9.7 out of 10
    Square Appointments
    Score10 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Chili Piper
    Score8.8 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Doodle
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GrasshopperMeetFox
    Likelihood to Recommend
    7.8
    (56 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    6.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.0
    (42 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    GrasshopperMeetFox
    Likelihood to Recommend
    GoTo formerly LogMeIn
    Grasshopper is well suited for basic needs of texting in and out as well as calling out if you would like to avoid using your personal line. It also eliminates the need to have a dedicated land land in your office or business. You can obtain a vanity number and forward calls through grasshopper.
    Incentivized
    Read full review
    MeetFox
    MeetFox offers two must-have services for the price of one. It has a good look and feel to the platform and is easy to learn not only from the subscriber side but for your customers. Plus, MeetFox is growing and open to customer feedback and suggestions. Clients love the meeting reminder notifications as well. A great product for coaching and consulting businesses!
    Incentivized
    Read full review
    Pros
    GoTo formerly LogMeIn
    • I like that there are differing voicemails for each extension, to keep up with the image of calling a separate line.
    • I love the voicemail text emails. I believe we pay a little extra, but worth every penny for those urgent calls while I am in a meeting.
    • The cost is very reasonable for the value added to our company.
    Incentivized
    Read full review
    MeetFox
    • Great price options.
    • Ability to coordinate calendars to video scheduling and web integration.
    • Logo and White label options.
    • Ability to set up various meeting types.
    • Ability to have small private group coaching calls.
    • Great video quality.
    • Easy to learn and easy user interface for clients.
    • Attractive email signature options.
    • Zoom integration for large meetings.
    • Ability to record meetings.
    • Timely meeting reminder notifications.
    Incentivized
    Read full review
    Cons
    GoTo formerly LogMeIn
    • It would be nice to have the ability to transfer some calls to another Grasshopper IVR, for those customers who mistakenly dial the wrong number (we have two incoming numbers, one for corporate and one for sales).
    • Likewise, it would be nice to have the ability to forward to a toll-free number, which would have allowed us to work around the inability to transfer between IVRs (see above).
    • Lastly, it would be great to have an 'emergency' switch setting (default off but could be toggled on) that would let us override all IVR settings and transfer all incoming calls elsewhere (either to a direct dial or toll free number) for those rare times when we cannot take any calls (such as a weather emergency OR the one time each year we take all of our staff on a retreat) - that would allow us to send all calls to a backup answering service rather than just voicemail.
    Incentivized
    Read full review
    MeetFox
    • Increase bandwidth to accommodate groups larger than 15.
    • More options on customizing time availability for meetings.
    Incentivized
    Read full review
    Likelihood to Renew
    GoTo formerly LogMeIn
    No answers on this topic
    MeetFox
    I like what it provides for the price I pay.
    Incentivized
    Read full review
    Usability
    GoTo formerly LogMeIn
    The admin functions are kind of confusing in the old interface which was my most recent experience on the admin side.
    Incentivized
    Read full review
    MeetFox
    MeetFox gives me all that I need at an affordable price for where my business needs are at the present. In time as I grow, I will reevaluate based on how MeetFox grows.
    Incentivized
    Read full review
    Support Rating
    GoTo formerly LogMeIn
    When I was setting up my account I contacted support a couple of times. They were also very professional, personable, and helpful. Their response is prompt and thorough. I'm confident I can get any question answered as well as help with any issue I might have. That's pretty important to me.
    Incentivized
    Read full review
    MeetFox
    My onboarding experience was great and answered all my questions.
    Incentivized
    Read full review
    Implementation Rating
    GoTo formerly LogMeIn
    No answers on this topic
    MeetFox
    Not really. It was pretty thorough for me and my skill level.
    Incentivized
    Read full review
    Alternatives Considered
    GoTo formerly LogMeIn
    I have not used any other phone services like Grasshopper. I know that there is another option out there called Ruby, which is more like a virtual receptionist but since I did not try it out I cannot compare the two. When I started my company I found the services that Grasshopper offers to be perfect. It still works for us and we have no need to change to anything else right now.
    Incentivized
    Read full review
    MeetFox
    I think MeetFox provides an outstanding combination of two separate platforms I need for my business into one easy-to-use platform. As a startup coaching business, MeetFox saves me money and time by learning one platform that provides two key features necessary for me to provide an intimate and affordable coaching service. It may not be as robust as acuity or zoom but it meets my needs for where I am. I highly recommend checking it out if you want scheduling and video conferencing on a combined platform. Plus you can’t beat the price!
    Incentivized
    Read full review
    Return on Investment
    GoTo formerly LogMeIn
    • It's allowed us to keep cost down. Other phone systems can seriously get outrageous in implementation and monthly fees!
    • It's allowed our team the confidence to work in locations outside of the office and still be seen as professionals.
    • It's decreased the amount of time spent on unwanted sales calls via the call screening application.
    Incentivized
    Read full review
    MeetFox
    • Combined two subscription services into one saving me time and money.
    • Ability to offer my clients an intimate connection with coaching meetings.
    • Allows me the versatility I need to create multiple meeting types and coordinate all my meetings.
    • Is simple to set up and easy to use.
    Incentivized
    Read full review
    ScreenShots

    MeetFox Screenshots

    Screenshot of Schedule appointments and organize team meetings with ease on any device.Screenshot of Run video calls in any browser with a simple link.Screenshot of Create appointments types and add booking forms to streamline your meetings.Screenshot of Connect your calendar to determine your availability  and receive notifications whenever an appointment is booked.Screenshot of Charge for your bookings and receive instant payments.Screenshot of Include personalized confirmation messages with automatic Email and SMS reminders.