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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Grasshopper

    Score6.1 out of 10
    N/AGrasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

    $18

    per month for a single user

    React (React.js)

    Score9.2 out of 10
    N/AReact or React.js is a JavaScript library for building user interfaces. React enables users to create interactive UIs.

    $0

    Pricing
    GrasshopperReact (React.js)
    Editions & Modules
    True Solo
    $18
    per month for a single user
    Solo Plus
    $32
    per month
    Small Business
    $70
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    GrasshopperReact (React.js)
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount available for annual pricing.—
    More Pricing Information
    Community Pulse
    GrasshopperReact (React.js)
    Considered Both Products
    GoTo formerly LogMeIn
    No answer on this topic
    Open Source
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    46 Answers
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    45 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    43 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    42 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    46 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    GrasshopperReact (React.js)
    Cloud PBX
    Comparison of Cloud PBX features of Grasshopper and React (React.js)
    Feature
    Grasshopper
    9.7
    46 Ratings
    20% above category average
    React (React.js)
    -
    Ratings
    Hosted PBX9.423 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)10.024 Ratings00 Ratings
    User templates10.019 Ratings00 Ratings
    Call reports9.433 Ratings00 Ratings
    Directory of employee names9.434 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Grasshopper and React (React.js)
    Feature
    Grasshopper
    9.6
    51 Ratings
    15% above category average
    React (React.js)
    -
    Ratings
    Answering rules9.247 Ratings00 Ratings
    Call recording9.622 Ratings00 Ratings
    Call park9.812 Ratings00 Ratings
    Call screening10.036 Ratings00 Ratings
    Message alerts9.243 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Grasshopper and React (React.js)
    Feature
    Grasshopper
    7.9
    12 Ratings
    0% below category average
    React (React.js)
    -
    Ratings
    Video conferencing7.93 Ratings00 Ratings
    Audio conferencing7.77 Ratings00 Ratings
    Video screen sharing8.23 Ratings00 Ratings
    Instant messaging8.09 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Grasshopper and React (React.js)
    Feature
    Grasshopper
    8.9
    48 Ratings
    12% above category average
    React (React.js)
    -
    Ratings
    Mobile app for iOS8.935 Ratings00 Ratings
    Mobile app for Android8.929 Ratings00 Ratings
    Best Alternatives
    GrasshopperReact (React.js)
    Small Businesses
    CallFire
    Score9.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    No answers on this topic
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Sencha
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GrasshopperReact (React.js)
    Likelihood to Recommend
    7.8
    (56 ratings)
    8.0
    (14 ratings)
    Usability
    6.0
    (1 ratings)
    10.0
    (3 ratings)
    Support Rating
    9.0
    (42 ratings)
    10.0
    (3 ratings)
    User Testimonials
    GrasshopperReact (React.js)
    Likelihood to Recommend
    GoTo formerly LogMeIn
    Grasshopper is well suited for basic needs of texting in and out as well as calling out if you would like to avoid using your personal line. It also eliminates the need to have a dedicated land land in your office or business. You can obtain a vanity number and forward calls through grasshopper.
    Incentivized
    Read full review
    Open Source
    React is a JavaScript user interface construction library that works well for:
    • Developing web apps with dynamic and complicated user interfaces.
    • creating reusable UI elements that may be used in other applications.
    • creating single-page applications with dynamic content updates that don't require a page reload.
    • The Virtual DOM's effective updating mechanism allows it to handle large volumes of data updates.
    React, on the other hand, might be less suitable for:
    • Websites that are simple, stagnant, and have no interaction. Other libraries or simple HTML, CSS, and JavaScript may be a better fit in such circumstances.
    • Web sockets may be a better choice for applications that need real-time updates, such as chat or gaming apps.
    • When creating mobile apps, React Native is a better option.
    • Server side rendering only, as React is designed to run on the client side.
    Read full review
    Pros
    GoTo formerly LogMeIn
    • I like that there are differing voicemails for each extension, to keep up with the image of calling a separate line.
    • I love the voicemail text emails. I believe we pay a little extra, but worth every penny for those urgent calls while I am in a meeting.
    • The cost is very reasonable for the value added to our company.
    Incentivized
    Read full review
    Open Source
    • React is fantastic for building performant user interfaces. Our web app is snappy and great for our customers.
    • React has the philosophy of doing one thing and doing it well which is the view layer of the application. This makes it incredibly intuitive and flexible for developers to use.
    • React has lead the way in being able to write modular and structured code. It is a drastic improvement since the days of spaghetti jQuery code.
    • React has an unmatched community. The amount of tools and libraries available is fantastic, and there plenty of solutions available online for common problems.
    Incentivized
    Read full review
    Cons
    GoTo formerly LogMeIn
    • It would be nice to have the ability to transfer some calls to another Grasshopper IVR, for those customers who mistakenly dial the wrong number (we have two incoming numbers, one for corporate and one for sales).
    • Likewise, it would be nice to have the ability to forward to a toll-free number, which would have allowed us to work around the inability to transfer between IVRs (see above).
    • Lastly, it would be great to have an 'emergency' switch setting (default off but could be toggled on) that would let us override all IVR settings and transfer all incoming calls elsewhere (either to a direct dial or toll free number) for those rare times when we cannot take any calls (such as a weather emergency OR the one time each year we take all of our staff on a retreat) - that would allow us to send all calls to a backup answering service rather than just voicemail.
    Incentivized
    Read full review
    Open Source
    • Debugging React is challenging. Bugs in react code generate stack traces internal to React and it is often totally unclear how it relates to the code you actually wrote.
    • Relating your React elements to corresponding DOM elements is difficult. The intentional separation of virtual and actual DOM also makes it difficult to map the elements to the structures in the DOM. This is partially ameliorated by the use of the React dev tool, which provides a DOM-like view of the React elements, but the tool still does not provide a direct correspondence with the DOM that is often necessary to figure out why something isn't right.
    • Because JSX is React-specific and not a language feature, a special compilation process is necessary to convert JSX code to normal JS. Coming from a C++ background, compiling things doesn't bother me, but many JS developers are used to a less structured development.
    Incentivized
    Read full review
    Usability
    GoTo formerly LogMeIn
    The admin functions are kind of confusing in the old interface which was my most recent experience on the admin side.
    Incentivized
    Read full review
    Open Source
    React is just a bit of a different animal. I was avoiding it for the longest time. I thought for sure I would land on Vue or something else with a more approachable and familiar appearance. But after taking an online course in React, I started realize what people were raving about (and complaining about) and decided to implement it at our office for one of our products.
    Incentivized
    Read full review
    Support Rating
    GoTo formerly LogMeIn
    When I was setting up my account I contacted support a couple of times. They were also very professional, personable, and helpful. Their response is prompt and thorough. I'm confident I can get any question answered as well as help with any issue I might have. That's pretty important to me.
    Incentivized
    Read full review
    Open Source
    Since it's open-source and very popular, the community support for React and related tools and libraries is excellent. There are a lot of people using the same tools, and so issues tend to get fixed quickly and "recipes" are easy to come by. And since it's backed by Facebook, they have a dedicated engineering team working on the progression of React.
    Incentivized
    Read full review
    Alternatives Considered
    GoTo formerly LogMeIn
    I have not used any other phone services like Grasshopper. I know that there is another option out there called Ruby, which is more like a virtual receptionist but since I did not try it out I cannot compare the two. When I started my company I found the services that Grasshopper offers to be perfect. It still works for us and we have no need to change to anything else right now.
    Incentivized
    Read full review
    Open Source
    While this is a widely contested debate with various blog posts and benchmarks all over the place, its really a personal choice to determine what works for the team. Coming from a Angular 1.x background, I decided to try a new framework when Angular 2.x was announced and at that time React is gaining popularity and Vue hasn't taken off yet. Compared to Angular 1.x and Vue (hybrid of React and Angular) that split the logic from the html templates, I loved the way React breaks code into components using the jsx syntax. In my mind, this allows for cleaner components and easier maintenance
    Incentivized
    Read full review
    Return on Investment
    GoTo formerly LogMeIn
    • It's allowed us to keep cost down. Other phone systems can seriously get outrageous in implementation and monthly fees!
    • It's allowed our team the confidence to work in locations outside of the office and still be seen as professionals.
    • It's decreased the amount of time spent on unwanted sales calls via the call screening application.
    Incentivized
    Read full review
    Open Source
    • Our web applications now run much faster because the whole page doesn't reload
    • We spend less time developing UI components because a lot of them are readily available on NPM
    • We don't have to optimize apps for multiple browsers since React natively supports it.
    Incentivized
    Read full review
    ScreenShots