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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Grasshopper

    Score6.1 out of 10
    N/AGrasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

    $18

    per month for a single user

    ScreenFlow

    Score9.1 out of 10
    N/ATelestream in Nevada City offers ScreenFlow, a video editing and screen recording application for Mac boasting a range of editing tools, graphics and effects, and easy video sharing.N/A
    Pricing
    GrasshopperScreenFlow
    Editions & Modules
    True Solo
    $18
    per month for a single user
    Solo Plus
    $32
    per month
    Small Business
    $70
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    GrasshopperScreenFlow
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount available for annual pricing.—
    More Pricing Information
    Community Pulse
    GrasshopperScreenFlow
    Considered Both Products
    GoTo formerly LogMeIn
    No answer on this topic
    Telestream
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    46 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    45 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    43 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    42 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    46 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    GrasshopperScreenFlow
    Cloud PBX
    Comparison of Cloud PBX features of Grasshopper and ScreenFlow
    Feature
    Grasshopper
    9.7
    46 Ratings
    20% above category average
    ScreenFlow
    -
    Ratings
    Hosted PBX9.423 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)10.024 Ratings00 Ratings
    User templates10.019 Ratings00 Ratings
    Call reports9.433 Ratings00 Ratings
    Directory of employee names9.434 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Grasshopper and ScreenFlow
    Feature
    Grasshopper
    9.6
    51 Ratings
    15% above category average
    ScreenFlow
    -
    Ratings
    Answering rules9.247 Ratings00 Ratings
    Call recording9.622 Ratings00 Ratings
    Call park9.812 Ratings00 Ratings
    Call screening10.036 Ratings00 Ratings
    Message alerts9.243 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Grasshopper and ScreenFlow
    Feature
    Grasshopper
    7.9
    12 Ratings
    0% below category average
    ScreenFlow
    -
    Ratings
    Video conferencing7.93 Ratings00 Ratings
    Audio conferencing7.77 Ratings00 Ratings
    Video screen sharing8.23 Ratings00 Ratings
    Instant messaging8.09 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Grasshopper and ScreenFlow
    Feature
    Grasshopper
    8.9
    48 Ratings
    12% above category average
    ScreenFlow
    -
    Ratings
    Mobile app for iOS8.935 Ratings00 Ratings
    Mobile app for Android8.929 Ratings00 Ratings
    Best Alternatives
    GrasshopperScreenFlow
    Small Businesses
    CallFire
    Score9.7 out of 10
    iMovie
    Score10 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    iMovie
    Score10 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Adobe Premiere Pro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GrasshopperScreenFlow
    Likelihood to Recommend
    7.8
    (56 ratings)
    9.0
    (13 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    6.0
    (1 ratings)
    8.0
    (3 ratings)
    Support Rating
    9.0
    (42 ratings)
    9.0
    (2 ratings)
    User Testimonials
    GrasshopperScreenFlow
    Likelihood to Recommend
    GoTo formerly LogMeIn
    Grasshopper is well suited for basic needs of texting in and out as well as calling out if you would like to avoid using your personal line. It also eliminates the need to have a dedicated land land in your office or business. You can obtain a vanity number and forward calls through grasshopper.
    Incentivized
    Read full review
    Telestream
    When training others to use a software application, I find this is amazingly helpful to accomplish using screenflow. The application allows me to video what I am doing in the application while explaining it in details. There are other uses of course, one that I found was to capture myself talking through students' research papers/thesis and explain where changes need to be made. Of course, MS Word has the tracking changes option and a professor can go through sentence by sentence - the downfall of this is that students #1 - do not always understand what is being suggested as we all cut back on words when typed out versus spoken. #2 - students do not always read the added comments thoroughly. Viewers watch the video and listen to a voice quicker than reading remarks. The viewing and voice, in my opinion, are the greatest part of the end product provided to viewers. This tool can assist anyone's work that trains others...be it industry or educational fields.
    Incentivized
    Read full review
    Pros
    GoTo formerly LogMeIn
    • I like that there are differing voicemails for each extension, to keep up with the image of calling a separate line.
    • I love the voicemail text emails. I believe we pay a little extra, but worth every penny for those urgent calls while I am in a meeting.
    • The cost is very reasonable for the value added to our company.
    Incentivized
    Read full review
    Telestream
    • Screenflow easily records your desktop video and/or audio, with functionality that works even across multi-monitor setups.
    • The program has really incredible features for basic cutting and editing of the capture within screenflow once it is done.
    • The program has an impressive amount of options for expecting different formats of video and audio. I'm most impressed by the lossless audio and uncompressed video formats that give the best possible quality for importing into video projects.
    Incentivized
    Read full review
    Cons
    GoTo formerly LogMeIn
    • It would be nice to have the ability to transfer some calls to another Grasshopper IVR, for those customers who mistakenly dial the wrong number (we have two incoming numbers, one for corporate and one for sales).
    • Likewise, it would be nice to have the ability to forward to a toll-free number, which would have allowed us to work around the inability to transfer between IVRs (see above).
    • Lastly, it would be great to have an 'emergency' switch setting (default off but could be toggled on) that would let us override all IVR settings and transfer all incoming calls elsewhere (either to a direct dial or toll free number) for those rare times when we cannot take any calls (such as a weather emergency OR the one time each year we take all of our staff on a retreat) - that would allow us to send all calls to a backup answering service rather than just voicemail.
    Incentivized
    Read full review
    Telestream
    • Be able to open working projects in other editing software like Premiere. In cases that editors want that flexibility or someone doesn't have access to ScreenFlow but needs to work on projects that use it
    • Only available for Macs. Some of our teachers have PC and prefer to work on that or used to it. Only reason we switched to another screen recording application
    • Files are huge
    Incentivized
    Read full review
    Likelihood to Renew
    GoTo formerly LogMeIn
    No answers on this topic
    Telestream
    Definitely need it for future recordings
    Incentivized
    Read full review
    Usability
    GoTo formerly LogMeIn
    The admin functions are kind of confusing in the old interface which was my most recent experience on the admin side.
    Incentivized
    Read full review
    Telestream
    It's simple to set up and use. The editing features are laid out in an easy to understand way making it the perfect go-to tool for a novice video editor and an advanced one. I will use ScreenFlow at times over other bigger tools like Adobe Premiere because it's quicker to make changes to videos.
    Incentivized
    Read full review
    Support Rating
    GoTo formerly LogMeIn
    When I was setting up my account I contacted support a couple of times. They were also very professional, personable, and helpful. Their response is prompt and thorough. I'm confident I can get any question answered as well as help with any issue I might have. That's pretty important to me.
    Incentivized
    Read full review
    Telestream
    It works well and fits into my workflow. The tools are much easier and straightforward to work with. Other video editing tools like Adobe Premier or Final Cut Pro are simply too complicated for this type of task.
    Incentivized
    Read full review
    Alternatives Considered
    GoTo formerly LogMeIn
    I have not used any other phone services like Grasshopper. I know that there is another option out there called Ruby, which is more like a virtual receptionist but since I did not try it out I cannot compare the two. When I started my company I found the services that Grasshopper offers to be perfect. It still works for us and we have no need to change to anything else right now.
    Incentivized
    Read full review
    Telestream
    We looked at things like Loom and all those other screen recorders, but Screenflow is just so much more powerful. It can do everything we want it to and more, even things like Chroma Key (green screen), text on video, transitions, all that. It's a pretty great software for making videos.
    Incentivized
    Read full review
    Return on Investment
    GoTo formerly LogMeIn
    • It's allowed us to keep cost down. Other phone systems can seriously get outrageous in implementation and monthly fees!
    • It's allowed our team the confidence to work in locations outside of the office and still be seen as professionals.
    • It's decreased the amount of time spent on unwanted sales calls via the call screening application.
    Incentivized
    Read full review
    Telestream
    • This is a low cost license, so the output is almost entirely to the upside
    • Years ago, we determined it was essential to have a video representation of our products and services. ScreenFlow has enabled the development of these and many other videos as well as our training programs for employees and clients. All this has been accomplished with a relatively low cost to entry.
    Incentivized
    Read full review
    ScreenShots