Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.
$29
per month
SOLIDWORKS
Score 8.4 out of 10
N/A
Dassault Systemes offers SOLIDWORKS, a computer-aided design (CAD) system for education and manufacturing supporting 2D or 3D design, electrical design, simulations, and product development with collaboration tools.
Grasshopper is well suited for basic needs of texting in and out as well as calling out if you would like to avoid using your personal line. It also eliminates the need to have a dedicated land land in your office or business. You can obtain a vanity number and forward calls through grasshopper.
As a mechanical engineer, it is one of the best tools to just start modeling and engineering with. The UI tools are intuitive and engineering analysis such Mold Analysis, FEA, are great! Other 3D CAD modeling tools have a longer learning curve to master. All in all, if you're not planning to design an entire airplane with large assembly files, then Solidworks is your tool!
The collaborative work environment is a cool and useful feature where groups of people can work on the same model at the same time, and SOLIDWORKS ensures that you don't overwrite each other's work.
The ease and amount of customization options are very useful for creating a personalized and intuitive user interface, whether SOLIDWORKS is your native CAD package or not.
It is very easy to quickly edit a model you have already created. The software allows sketch and feature editing without having to take the time to actually enter the sketch/feature environment.
The use of configurations and configurations-specific dimensions in the same sketch is very useful for creating different forms of the same part
It would be nice to have the ability to transfer some calls to another Grasshopper IVR, for those customers who mistakenly dial the wrong number (we have two incoming numbers, one for corporate and one for sales).
Likewise, it would be nice to have the ability to forward to a toll-free number, which would have allowed us to work around the inability to transfer between IVRs (see above).
Lastly, it would be great to have an 'emergency' switch setting (default off but could be toggled on) that would let us override all IVR settings and transfer all incoming calls elsewhere (either to a direct dial or toll free number) for those rare times when we cannot take any calls (such as a weather emergency OR the one time each year we take all of our staff on a retreat) - that would allow us to send all calls to a backup answering service rather than just voicemail.
Save DWG 2D files in inches or metric easily, defaults to metric and has to be manually converted to inches
When using the sketch feature, the ability to disable ALL references. If I don't know the exact shape and I want to draw/adapt my design, it harshly interprets the references which have no value to me. The easiest exact is to think about when you have a Microsoft Word document that has a lot of formatting, photos, tabs, etc. If you accidentally hit the "enter" key, you can explode the formatting and everything goes crazy. SW does this to me, I just want to "doodle" my sketches, edit/delete/etc and not be bound by arbitrary references.
For the sketch feature, ability to use a DraftSight plugin of some sort. I'm super fast in DS, if I could draw using the commands in SW then I would probably never open DS again and convert to SW full time. Currently, I only use SW as a way to convert 3D files so I can build everything in DraftSight.
I have been using SOLIDWORKS for around 12 years as of writing this review, so have learned where most things are and how they work. When first starting out it was quite daunting, but the interface is well laid out with like functions near each other which made finding new functions relatively easy.
When I was setting up my account I contacted support a couple of times. They were also very professional, personable, and helpful. Their response is prompt and thorough. I'm confident I can get any question answered as well as help with any issue I might have. That's pretty important to me.
We have an unusual arrangement. We don’t pay for support, but we’re partnered with a VAR for second-tier support.
I work with other users if I have questions but when we’ve had to ask the VAR, they always have answers. It appears that all of the VARs have access to a support platform from DS SOLIDWORKS that helps them answer most questions.
I have not used any other phone services like Grasshopper. I know that there is another option out there called Ruby, which is more like a virtual receptionist but since I did not try it out I cannot compare the two. When I started my company I found the services that Grasshopper offers to be perfect. It still works for us and we have no need to change to anything else right now.
Onshape is a direct competitor. It has great entry level pricing and it is easy to access with no installation required. Being a web based app there is sometime some lag being based in NZ. Management also have concerns over where the data is stored on the cloud. With SW we can control where it is stored