GreenRope vs. CosmoLex

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GreenRope
Score 6.1 out of 10
Small Businesses (1-50 employees)
GreenRope is a CRM tool focused on marketing automation, sales pipelines, and customer service. It includes advanced marketing automation capabilities, sales force automation, and a tool box of features to help manage and operate the business.
$149
Per Month [Unlimited Users]
CosmoLex
Score 8.9 out of 10
N/A
CosmoLex in New Jersey offers their legal practice management application which supports all business administration needs, as well as accounting and billing internally, without needing to integrate with accounting software.
$99
per month per user
Pricing
GreenRopeCosmoLex
Editions & Modules
Starter
$149
Per Month [Unlimited Users]
Prime
$199
Per Month [Unlimited Users]
Pro
$249
Per Month [Unlimited Users]
Premium
$299
Per Month [Unlimited Users]
Powerhouse
$349
Per Month [Unlimited Users]
Supreme
$449
Per Month [Unlimited Users]
Ultimate
$699
Per Month [Unlimited Users]
CosmoLex
$89
per user/per month
Offerings
Pricing Offerings
GreenRopeCosmoLex
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$399 Per AccountNo setup fee
Additional DetailsAll price plans include unlimited users, unlimited emails, and all features.—
More Pricing Information
Features
GreenRopeCosmoLex
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
GreenRope
8.4
13 Ratings
8% above category average
CosmoLex
-
Ratings
Customer data management / contact management9.613 Ratings00 Ratings
Workflow management9.112 Ratings00 Ratings
Territory management8.36 Ratings00 Ratings
Opportunity management9.811 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.511 Ratings00 Ratings
Contract management3.85 Ratings00 Ratings
Quote & order management8.99 Ratings00 Ratings
Interaction tracking9.812 Ratings00 Ratings
Channel / partner relationship management6.64 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
GreenRope
9.7
12 Ratings
25% above category average
CosmoLex
-
Ratings
Case management9.812 Ratings00 Ratings
Call center management9.78 Ratings00 Ratings
Help desk management9.810 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
GreenRope
9.2
13 Ratings
19% above category average
CosmoLex
-
Ratings
Lead management8.912 Ratings00 Ratings
Email marketing9.613 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
GreenRope
9.7
13 Ratings
24% above category average
CosmoLex
-
Ratings
Task management9.613 Ratings00 Ratings
Billing and invoicing management9.88 Ratings00 Ratings
Reporting9.811 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
GreenRope
8.9
12 Ratings
15% above category average
CosmoLex
-
Ratings
Forecasting8.89 Ratings00 Ratings
Pipeline visualization8.310 Ratings00 Ratings
Customizable reports9.512 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
GreenRope
8.4
13 Ratings
10% above category average
CosmoLex
-
Ratings
Custom fields9.213 Ratings00 Ratings
Custom objects8.210 Ratings00 Ratings
Scripting environment7.04 Ratings00 Ratings
API for custom integration9.110 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
GreenRope
8.6
11 Ratings
3% above category average
CosmoLex
-
Ratings
Single sign-on capability8.66 Ratings00 Ratings
Role-based user permissions8.610 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
GreenRope
9.0
11 Ratings
20% above category average
CosmoLex
-
Ratings
Social data9.011 Ratings00 Ratings
Social engagement9.011 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
GreenRope
9.2
7 Ratings
24% above category average
CosmoLex
-
Ratings
Marketing automation9.07 Ratings00 Ratings
Compensation management9.57 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
GreenRope
7.8
9 Ratings
5% above category average
CosmoLex
-
Ratings
Mobile access7.89 Ratings00 Ratings
Best Alternatives
GreenRopeCosmoLex
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10

No answers on this topic

Medium-sized Companies
Creatio
Creatio
Score 9.3 out of 10

No answers on this topic

Enterprises
Creatio
Creatio
Score 9.3 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
GreenRopeCosmoLex
Likelihood to Recommend
8.9
(23 ratings)
10.0
(3 ratings)
Likelihood to Renew
8.8
(8 ratings)
-
(0 ratings)
Usability
6.6
(4 ratings)
7.0
(1 ratings)
Performance
8.2
(1 ratings)
-
(0 ratings)
Support Rating
7.3
(2 ratings)
8.0
(1 ratings)
Implementation Rating
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
GreenRopeCosmoLex
Likelihood to Recommend
GreenRope
There's no such thing as a CRM that doesn't have its complications and headaches. I have tried a lot of them and ultimately like GreenRope heads and shoulders above the rest. GreenRope is particularly suited for small to medium sized businesses who do not have the budget or need for a SalesForce install, or the engineers necessary to make other CRM software work. If you want a more sophisticated system than an email responder like MailChimp or Constant Contact, you need to have a CRM. So ask yourself what you are looking to automate in your business and then go for a solution that has the ability to scale with you. A CRM is a commitment to long term growth and automation, and you should see it as an investment -- both in cash and in time. I don't have a programmer and have managed to get a lot of functionality out of GreenRope (all DIY). And I'm always adding to it with no limits in sight.
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ProfitSolv
Because it is cloud based, CosmoLex is well suited for a lawyer starting up a practice as there is no need for a server. It is also very easy to use from home as it doesn't require a remote session to login, but can be used from any device. It is not well suited for a practice that requires a very fast pace for accounting as it takes a bit of time for each transaction to load, frustrating the user and causing them to lose momentum. On the other hand, if time is taken to set things up, there are a few tools that make importing expenses much quicker, and time can be made up by just taking some time to set things up.
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Pros
GreenRope
  • GreenRope provides a full-featured application at ALL pricing levels. You don't have to 'upgrade' to get better features - you've got them all right away. I really appreciated this!
  • GreenRope doesn't charge per user (i.e., administrator of the system). Other systems require additional fees when adding administrators to your account. GreenRope makes it easy for me to get help with the CRM by adding more of my people, without adding multiple fees.
  • Customer Service at GreenRope rocks! They really want to help you get started well. The training and set-up calls are fantastic. For any support issues that have come up (usually newbie questions!) I've always received a prompt response. I can't say enough about their support.
  • There are many ways for me to customize my data sets, for management and segmentation of contacts, specific to my industry and business needs.
  • Dashboard customization - as a visual learner, the presentation of information on my screen is important to me, and GreenRope allows me the ability to customize colours, icons, and sizes of things in my dashboard. This is helpful for my creativity and productivity.
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ProfitSolv
  • Bookkeeping and billing
  • Overall practice management
  • Responsiveness and support
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Cons
GreenRope
  • The project management software - while usable in its current form - can still benefit from further development. But I've noticed that they are working on it, so it seems they are aware of this area of opportunity.
  • This is a little thing, but I'd like the ability to drill into specific tasks from more areas, and mark them complete quickly or make notes on them.
  • I honestly don't have many suggestions. I use their ticket system to make suggestions when they occur to me, and they tend to incorporate suggestions very quickly into subsequent builds.
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ProfitSolv
  • File separation and security like ethical was to prevent opposing council in the same company from having open access to other clients.
  • More detailed user management.
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Likelihood to Renew
GreenRope
They have monthly renewals, so at any time you can cancel and not feel like they are holding your money. Their customer support is easy to work with. Their ticketing system to communicate with you about service issues is fantastic(which is included in the monthly fee) allows you to track issues. We use the ticketing system and add it to our website. This gives people the ability to communicate with us 24/7.
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ProfitSolv
No answers on this topic
Usability
GreenRope
It takes time to learn this system. It is not going to happen over night, but once you master it it will be worth it. I am already seeing some great results, all I have to do is keep learning.
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ProfitSolv
There is far too much reliance on symbols versus words, and it is sometimes difficult to navigate to the function you need. CosmoLex offers great support, knowledge base, and training, but sometimes you just don't have an hour to spend learning how to do a basic function that you have forgotten, and you just need it to WORK. It would be great to have the option of having word labels instead of picture symbols. It would also be great to have full functionality in the smartphone app. It just is not good. Not good. Pretty much everything keeping me tied to CosmoLex is on the money management side.
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Support Rating
GreenRope
Many times I have to repeat the issue several times before the person understands correctly. There was also an instant where support was not available when help was needed, had to wait for a response and it was a business day.
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ProfitSolv
I think that CosmoLex actually relies so much on its stellar support infrastructure that it forgets we don't actually want to have to use it. Just make the darn thing easier to navigate and understand, and you won't need all that client-facing support. You can choose chat, email, phone, knowledge base, embedded training videos within the different pages, but darn it all, I just want it to be more intuitive instead.
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Implementation Rating
GreenRope
I think there are some cheat sheets and best practises lists that could be created that would save a business a lot of time and frustration. BUT, even as it is, the frustrations and challenges disappear as things start working. I am going to be offering up a few of the tricks I have learned to the team at GreenRope to share with other users because when customers offer valuable work arounds that they find helpful to others, we accomplish a few things. The coders get an idea of things that aren't working quite as expected so they can look into fixes, other customers get benefit and we all win
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ProfitSolv
No answers on this topic
Alternatives Considered
GreenRope
We chose GreenRope.com because they were the best fit. We already had a marketing email strategy with Constant Contact so choosing a CRM with those capabilities was very important when making our decision. Everything we were already doing could be in 1 place instead of needing to login to several different outlets to reach our goals and objectives. For example, email marketing (Constant Contact), website tracking (our Host), client tracking (spreadsheets), Calendars (Outlook), etc. Now we do everything, email marketing, track leads, have a work flow, track website visitors, post events and forecast all with 1 login. It's great!!
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ProfitSolv
I used CosmoLex over PC Law mostly because it was cloud-based, and I used it over Clio because the accounting for Clio required the use of both Clio and QuickBooks which made for very inefficient data entry. CosmoLex is slower than PCLaw when inputting entries, but I believe that in the long run, it will be better as CosmoLex is better situated to move forward with new technology.
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Return on Investment
GreenRope
  • It has helped us from an efficiency standpoint to organize, keep track off, and communicate with our contacts.
  • We have high functionality and great features for a great cost.
  • People with varying levels of computer experience can use GreenRope and many of its features.
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ProfitSolv
  • Time is the greatest factor when it comes to managing and creating documents and client accounts.
  • Tracking client data.
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ScreenShots

GreenRope Screenshots

Screenshot of GreenRope DashboardScreenshot of Drag-and-Drop Customer JourneyScreenshot of Drag-and-Drop Email EasyBuilderScreenshot of Contact Record with custom user-defined data fieldsScreenshot of Workflow ManagementScreenshot of Opportunities Tracking