GridBuddy vs HubSpot CRM

Likelihood to Recommend

1. Making broad changes to data, like moving ownership of records from one user to another for a new Sales Rep or a moved Sales Rep.2. Making broad changes to data for product changes, product introductions and such (product naming changes, product description changes, etc.).I recently had to make a change to the name of a Product Option. Product Options are a sub-object related to Product. This name change was in 22 places. Okay, 18 [is] not a lot, but to make this change individually 22 times is still very tedious and takes too much of my time. Instead, I set up my Grid with the Object and sub-Object and made all 22 changes at once with a mass change. Piece of cake. And I don't have to go back to several of the records to see if the change was made successfully (something you have to do with Dataloader). I could see the effective change all at once on my Grid screen.

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Verified User

Director in Sales

Biotechnology Company, 201-500 employees

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HubSpot CRM is simple and has an intuitive, comprehensive interface. It also has some extremely powerful automation. Its integration with other business systems allows us to gain a holistic view of the sales pipeline. It's also flexible and allows you to sort quite easily to gain additional business insights. It also can be free which is almost unheard of in today's world when it comes to robust features and functionality.

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Tory Robinson

Digital Marketing Manager

Orasi SoftwareComputer Software, 201-500 employees

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Feature Rating Comparison

GridBuddy

HubSpot CRM

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

GridBuddy

HubSpot CRM

Case management

Call center management

Help desk management

GridBuddy

HubSpot CRM

Lead management

Email marketing

GridBuddy

Marketing automation

Compensation management

GridBuddy

HubSpot CRM

Mobile access

Pros

Displaying fields from multiple related objects in one easy to read view.
Allowing field updates to multiple fields and records at the same time.
Filtering and displaying only the records relevant to a specific user.

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Verified User

Director in Other

Non-profit Organization Management Company, 11-50 employees

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Sequences: this allows team members to set up email to go out to specific contacts and look like it's coming from them directly, rather than a marketing email.
Deal Pipeline: easy to see where everything is with a quick glance, great overview and planning tool.
Templates: save team members so much time by being able to save common emails instead of having to retype them all the time.
Email tracking: we're able to see when a lead opens an email, clicks on something, or any other activity associated with that email.

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Sereena Schneider (LION)

Director of Client Care

Marketing NinjasMarketing and Advertising, 1-10 employees

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Cons

GridBuddy seems to be a real solid solution for us. And although it's likely not suited to everyone, those who do a high volume of customer interaction will likely prefer the GridBuddy front end over the traditional page by page based Salesforce front end.

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Bilal Comertpay

Business Development Manager

4CablingWholesale, 11-50 employees

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Its internal search for a contact really sucks. If you want to be sure a contact isn't already in your database you have to search using their email address. Anything else including company name doesn't always bring up what you would expect.
The ability to utilize HubSpot data and generate a report that you can share with partners or vendors.
SIC and NAICS functionality.
Vertical market focus is not easily done without lots of customization.

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Ed Romaine

VP Marketing & Business Development

Conveyco TechnologiesLogistics & Supply Chain, 51-200 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

HubSpot CRM 9.1

Based on 4 answers

Because it's integrated with HubSpot marketing platform, which is indispensable, and works simply and seamlessly with the marketing platform. The CRM is intuitive, never a time burden, and makes doing business development work a whole lot easier and enjoyable. I think at this point it's safe and fair to say we would be somewhat lost without the CRM.

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Greg Linnemanstons

President

WeidertMarketing and Advertising, 11-50 employees

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Usability

No score

No answers yet

No answers on this topic

HubSpot CRM 8.1

Based on 14 answers

Our company uses HubSpot CRM to organize prospects and keep their info well organized. Only the sales staff uses it. One nice thing about HubSpot CRM is that sales people can easily print CSV files to share the best prospects with other team members and managers. HubSpot CRM solves the problem of keep leads organized. A specific scenario where HubSpot CRM is well suited is finding the revenue data for privately held companies, and then making sure they fit our criteria. Mostly it's great for daily tracking of sales people's call & email activity. It's less appropriate for searching by your notes, which I like to do and isn't a feature

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Joe Gatto

International Business Development

ePaymintsFinancial Services, 1-10 employees

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Support Rating

No score

No answers yet

No answers on this topic

HubSpot CRM 8.3

Based on 16 answers

HubSpot's support is very helpful. You can leverage chat, email or phone call support (depending on your level of package with Hubspot). All options really help to provide expedited service, and can answer questions quickly and efficently. HubSpot also has partners around the globe who can help with implementation and management of HubSpot CRM.

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Elyse Meyer

President & Founder

Prism Global Marketing SolutionsMarketing & Advertising, 1-10 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

HubSpot CRM 9.1

Based on 10 answers

If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate

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Greg Linnemanstons

President

WeidertMarketing and Advertising, 11-50 employees

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Alternatives Considered

I was not part of the original purchasing team that made the choice to use GridBuddy. Based on what we've done, I am pleased to continue using GridBuddy above any similar competitor.

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Verified User

Manager in Information Technology

Civic & Social Organization Company, 51-200 employees

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The honest truth was we purchases Hubspot [CRM] when we were smaller and it was substantially less expensive than Salesforce. Now that we are larger we are hoping to switch over for the customization and extra integrations Salesforce offers. Hubspot [CRM] is lacking many features that seem simple and have been requested for years in their support forums, but it seems like the company has no interest in building them.

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Matthew Gardner

Director of Customer Success

RouteThisComputer Software, 51-200 employees

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Return on Investment

Our sales executives save a lot of time reviewing all opportunities in a single editable view.
Gridbuddy improves the functionality of our CRM by allowing us to edit multiple opportunities in one place.
It is generally faster and easier to build a report in GridBuddy than it is in SAP C4C.

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Kurt Thompson

Sales Operations Manager

PivotreeInformation Technology & Services, 201-500 employees

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Positive - Super-affordable CRM tool that definitely increased the number of leads we process, and helped us introduce specific tracking.
Negative - More advanced features come with an expensive price and commitment of annual plans.
Positive - Comprehensive sales and marketing tracking allowed us to improve our sales across the board.

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Fedor Paretsky

Co-Founder/CEO

aspace, Inc.Computer Software, 1-10 employees

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Pricing Details

General

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

HubSpot CRM Editions & Modules

Edition

Free Forever	$0¹

Per Month [Unlimited Users]

Additional Pricing Details

—

Rating Summary

GridBuddy

HubSpot CRM

GridBuddy

HubSpot CRM

GridBuddy

HubSpot CRM

GridBuddy

HubSpot CRM

GridBuddy

HubSpot CRM

Likelihood to Recommend

GridBuddy

HubSpot CRM

Feature Rating Comparison

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Case management

Call center management

Help desk management

Lead management

Email marketing

Task management

Billing and invoicing management

Reporting

Forecasting

Pipeline visualization

Customizable reports

Custom fields

Custom objects

Scripting environment

API for custom integration

Single sign-on capability

Role-based user permissions

Social data

Social engagement

Marketing automation

Compensation management

Mobile access

Pros

GridBuddy

HubSpot CRM

Cons

GridBuddy

HubSpot CRM

Likelihood to Renew

GridBuddy

HubSpot CRM

Usability

GridBuddy

HubSpot CRM

Support Rating

GridBuddy

HubSpot CRM

Implementation Rating

GridBuddy

HubSpot CRM

Alternatives Considered

GridBuddy

HubSpot CRM

Return on Investment

GridBuddy

HubSpot CRM

Screenshots

GridBuddy

HubSpot CRM

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

GridBuddy Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

HubSpot CRM Editions & Modules

Edition

Additional Pricing Details

Rating Summary

Add comparison