Likelihood to Recommend This is well suited to someone (or a team) who are technically minded and have a dataset that they need to be able to use in many ways. It's less appropriate for a team who isn't technically minded and/or don't have the data they need to manipulate. It would be useful for things that you could use a database or spreadsheet for such as CRM, Advertising database, Business tracking, Health tracking etc.
Read full review Teamdesk is perfect for any operational tracking requirements for companies small or large, and any situation where you need to integrate with other systems since it can be set up to do that flexibly via its API and Webhooks. For example, you could track contacts, time and expense, projects and tasks, schedules, web leads, check-ins, order entry, quotes and invoices, support ticketing, and use the more advanced features to integrate with other systems to pull in currency exchange rates, various lists of data from other databases, send faxes, send bulk emails and so on. It does not do offline storage, so it would not be appropriate for a situation that offline work.
Read full review Pros Provides amazing customer service, help, examples, and explains what they are having you do The layout is easy Read full review Provide a very good, customizable user management system. Gives a lot of flexibility to customize database to your needs without requiring coding skills. Even allows to customize interface if you can code in html. Provides unlimited space and records. Gives an opportunity to have a database on EU servers to comply with GDPR Offers very good pricing options comparing to competitors (Salesforce, Quickbase, etc.) and offers unlimited space. Gives an opportunity to share your ideas how to improve the platform, many of which are being implemented Customers service if very helpful and friendly. All my questions were answered within a couple hours. Read full review Cons Making the user permissions more obvious on how to use them - They are highly adaptable, but hard to understand how to use them Small changes such as auto colouring the choices/toggles options and being able to edit them once set. Being able to copy the formatting from one column to the next Read full review The only down side that I see, is that you have to be willing to spend some time creating your database. You start with a blank canvas and all the tools you need to design a custom database. But, you have to take the time to do it. If you take that time, it is well worth it. Read full review Support Rating They are simply amazing. Very fast, like I have a personal support person standing by for me and always solves my problem in one go.
Read full review Alternatives Considered Grist is easier to use, faster, and loads quicker with heavy data.
Read full review Quickbase is a good product which I have been using for 5 years (powerful, nice interface) but - not so powerful as TeamDesk - started to move toward large companies (>50 people) - more expensive than TeamDesk Zoho was not as flexible as TeamDesk
Caspio was not as powerful as TeamDesk
Read full review Return on Investment It's saved a lot of time in both creating an advertising database and managing it week to week effectively. I had previously created in others that haven't worked, and this does, saving me a good 1 hour weekly, and 5 hours or more each time I had problems with the last ones Being able to stay on track with this has meant I'm following up at the right time (advertisers) and keeping a professional manner and not losing business due to missed communication Saving me $ from buying a program like Access (or Airtable monthly) and then the learning curve that that has. This has a much easier learning curve to say the least. Read full review The per user cost is significantly lower than any prior option we have tried. The time spent getting things set up was time well spent for the overall long-term savings. Read full review ScreenShots