Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Gusto
Score 7.5 out of 10
N/A
Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.
$46
per month
QuickBooks Desktop Pro
Score 8.0 out of 10
N/A
Quickbooks Desktop Pro is accounting software from Intuit, Inc. It includes core accounting features, plus analytics and exportable reports. It is offered in on-premise and SaaS forms.N/A
Pricing
GustoQuickBooks Desktop Pro
Editions & Modules
Simple: A streamlined set of automatic payroll features and benefits integrations
$40/month + $6/mo per person
$12 per employee/contractor
Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
$80/month + $12/mo per person
Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
Exclusive pricing, contact Gusto
No answers on this topic
Offerings
Pricing Offerings
GustoQuickBooks Desktop Pro
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsGusto offers three pricing plans for payroll, benefits, and HR, so you can choose the plan that meets your business needs.
More Pricing Information
Community Pulse
GustoQuickBooks Desktop Pro
Considered Both Products
Gusto
Chose Gusto
Gusto provides many of the same functions as Paychex, but is less money per month and more user-friendly.
QuickBooks Desktop Pro

No answer on this topic

Top Pros
Top Cons
Features
GustoQuickBooks Desktop Pro
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Gusto
8.4
163 Ratings
1% above category average
QuickBooks Desktop Pro
9.3
65 Ratings
22% above category average
Pay calculation8.3155 Ratings9.961 Ratings
Support for external payroll vendors8.58 Ratings00 Ratings
Benefit plan administration7.6107 Ratings9.835 Ratings
Direct deposit files8.4158 Ratings9.853 Ratings
Salary revision and increment management8.1134 Ratings9.949 Ratings
Reimbursement management9.511 Ratings7.350 Ratings
Customization
Comparison of Customization features of Product A and Product B
Gusto
-
Ratings
QuickBooks Desktop Pro
7.9
39 Ratings
11% above category average
API for custom integration00 Ratings8.032 Ratings
Plug-ins00 Ratings7.836 Ratings
Security
Comparison of Security features of Product A and Product B
Gusto
-
Ratings
QuickBooks Desktop Pro
8.5
93 Ratings
6% above category average
Single sign-on capability00 Ratings8.975 Ratings
Role-based user permissions00 Ratings8.188 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Gusto
-
Ratings
QuickBooks Desktop Pro
8.4
108 Ratings
10% above category average
Dashboards00 Ratings9.693 Ratings
Standard reports00 Ratings7.5108 Ratings
Custom reports00 Ratings8.2106 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Gusto
-
Ratings
QuickBooks Desktop Pro
8.0
112 Ratings
8% above category average
Accounts payable00 Ratings9.7107 Ratings
Accounts receivable00 Ratings7.5109 Ratings
Cash management00 Ratings2.397 Ratings
Bank reconciliation00 Ratings9.7108 Ratings
Expense management00 Ratings8.899 Ratings
Time tracking00 Ratings8.747 Ratings
Fixed asset management00 Ratings5.964 Ratings
Multi-currency support00 Ratings7.927 Ratings
Multi-division support00 Ratings5.652 Ratings
Regulations compliance00 Ratings7.239 Ratings
Electronic tax filing00 Ratings8.050 Ratings
Self-service portal00 Ratings9.738 Ratings
Global Financial Support00 Ratings7.015 Ratings
Primary and Secondary Ledgers00 Ratings8.837 Ratings
Intercompany Accounting00 Ratings7.438 Ratings
Localizations00 Ratings8.517 Ratings
Journals and Reconciliations00 Ratings9.665 Ratings
Enterprise Accounting00 Ratings9.733 Ratings
Configurable Accounting00 Ratings8.141 Ratings
Centralized Rules Framework00 Ratings7.824 Ratings
Standardized Processes00 Ratings9.748 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Gusto
-
Ratings
QuickBooks Desktop Pro
6.7
56 Ratings
5% below category average
Inventory tracking00 Ratings6.553 Ratings
Automatic reordering00 Ratings6.132 Ratings
Location management00 Ratings6.229 Ratings
Manufacturing module00 Ratings8.216 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Gusto
-
Ratings
QuickBooks Desktop Pro
7.3
70 Ratings
1% below category average
Pricing00 Ratings6.650 Ratings
Order entry00 Ratings7.449 Ratings
Credit card processing00 Ratings7.148 Ratings
Cost of goods sold00 Ratings9.058 Ratings
Order Orchestration00 Ratings9.018 Ratings
End-to-end order visibility00 Ratings9.021 Ratings
Order exception Resolution00 Ratings3.216 Ratings
Best Alternatives
GustoQuickBooks Desktop Pro
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
QuickBooks Self-Employed
QuickBooks Self-Employed
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.1 out of 10
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User Ratings
GustoQuickBooks Desktop Pro
Likelihood to Recommend
7.0
(176 ratings)
5.6
(124 ratings)
Likelihood to Renew
8.9
(7 ratings)
10.0
(18 ratings)
Usability
8.1
(3 ratings)
8.2
(31 ratings)
Availability
-
(0 ratings)
8.3
(2 ratings)
Support Rating
1.6
(24 ratings)
2.3
(29 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
8.2
(1 ratings)
9.0
(6 ratings)
Product Scalability
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
GustoQuickBooks Desktop Pro
Likelihood to Recommend
Gusto
I would love to use Gusto for companies of all staff sizes but I understand that larger businesses will opt for a PEO and willingly give up flexibility and features to do that. However, I love that Gusto can be customized on so many levels – offer letter, adding documents for new hires, document verification, deploying documents to existing staff, tracking who has signed, helping staff select health benefits (love that this is an entirely paperless process!), screen share support (love this!), a host of integrations with other apps are easy to link up. The interface is delightful (love the piglet!), HR support for Master Admins is very professional. There are templates, forms, rules and updates provided for all States. And the reports are so easy to read, customize and understand. Amazing!
Read full review
Intuit
I am only going to recommend it because it is currently ubiquitous, and most accountants prefer it at the moment. I do not stand by the company, and will not use the product any longer than I have to. [I believe] the support is lousy, the product is overpriced, but it does the basics of what we need. I'm very happy for all those outside Intuit who make their living supporting QuickBooks Desktop Pro; third-party support is desperately needed. They also doubled their prices for software upgrades this year, and require those who don't pay double what the last upgrade cost, to subscribe every year for $200. If one does not subscribe beyond the first year, one will not be able to use the software beyond the first year. They are moving to a rental model even for those who refuse to use the LOUSY QuickBooks online. They were good company once. Now they just turn out bloatware that everyone uses, so the rest of us have to. I look forward to the day that an honest, better-priced competitor wipes the floor with Intuit.
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Pros
Gusto
  • The self-service aspect of the software is very nice. We rarely need to get customer service involved.
  • For the first 2 years of our subscription to Gusto, customer service has been good when we needed it.
  • We have also had good experience with third parties recommended by Gusto including a 401(k) administrator, R&D tax credit analyst, and background check software.
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Intuit
  • It is easy to manage and adjust inventory on hand.
  • It is easy to make reports and customize them to your needs.
  • We also use it to pay our employees directly.
  • It is easy to make year-to-year comparisons to see where we can make improvements and the current financial situation.
Read full review
Cons
Gusto
  • The support isn't very impressive, although it's rare that we even need their help.
  • I would like to see a better scheduling tool for the staff. Currently I have to use Homebase for this feature alone because Gusto's offering is lacking in this area.
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Intuit
  • QuickBooks Desktop Pro has been around for a few years and after an update[,] they force you to look at the changes/updates before you can use [them] after updating.
  • QuickBooks Desktop Pro does not have 2FA.
  • QuickBooks Desktop Pro should offer a way to store backups to a personal cloud without having to map a local network drive.
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Likelihood to Renew
Gusto
Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
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Intuit
We've used the program for more than 20 years in our firm both with clients and as our software. For the cost and value of the program it works well for our firms needs and desires for an accounting software program. At this point to switch would not make sense.
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Usability
Gusto
The UI is clean and simple. It's incredibly easy to find what you need to find, and if you can't, a quick search of their help files will direct you where you need to go about 90% of the time. For that last 10%, a support e-mail will result in a quick answer. Almost any time I try to do something new I haven't done before with Gusto, I can do it in a few minutes.
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Intuit
It is a great software that does everything a small business needs it to do, but there are just a few bugs and quirks that make additional software necessary. The slowness of the software occasionally might eventually be overshadowed by the quickness of cloud-based software though.
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Reliability and Availability
Gusto
No answers on this topic
Intuit
I haven't experienced a time when QuickBooks Pro was unavailable when I needed it in the entire 20 years of using the software
Read full review
Support Rating
Gusto
Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
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Intuit
The support team is not always easy to use or able to understand the problems. There are some difficulties understanding [...] the issues the purchaser has and the solutions are sometimes hard to implement. A lot can be avoided if the users have adequate training and security is set up correctly at implementation.
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In-Person Training
Gusto
No answers on this topic
Intuit
Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.
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Implementation Rating
Gusto
Super easy to implement and use!
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Intuit
We implemented the software ourselves. The training we received on the software was done by taking a community course teaching us how to use QuickBooks. It allowed me to get started with some basics of how to use the program and have not needed much assistance since completing the course work.
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Alternatives Considered
Gusto
Gusto was the only payroll provider we used for our business. Before Gusto we were running payroll manually, which was cumbersome and didn’t account for our tax liability. Gusto is heads and shoulders above running payroll manually. It takes the load of payroll management off your shoulders and gives employees and easy to use portal to manage their personal payroll information.
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Intuit
Zoho had great end-user support and it was almost as simple to learn and was as easy to use. But its reports were not as [customizable] as QuickBooks Desktop Pro, and its job cost and department accounting [were] more cumbersome than QuickBooks Desktop Pro was. In addition, while I like an underdog (Zoho) the fact is that it is easier to find staff that [is] comfortable with QuickBooks Desktop Pro than anything else on the market.
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Return on Investment
Gusto
  • Saves me time and time is money so I've definitely saved money using Gusto over other payroll providers
  • 401k integration was not a good fit for my size company unfortunately, which I was disappointed about initially, but if you are a larger company it could be an excellent asset to your benefits structure for your team
  • Has increased employee retention because of its ease of use
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Intuit
  • QuickBooks Desktop Pro is a no hassle accounting solution that ticks a lot of boxes. It almost never disappoints and organizations will usually keep using it for many years. If anything, the only time I've seen an organization migrate away from it is if they have specific accounting needs, or if the organization has grown to the point that they need a more robust accounting solution. Even then, QuickBooks can usually be maintained within another accounting software system for specific functions, like A/R & A/P for example.
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ScreenShots

Gusto Screenshots

Screenshot of Flexible, automated payrollScreenshot of Time-off trackingScreenshot of The source of truth for HR data