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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Haiilo

    Score8.5 out of 10
    N/AHaiilo, which combines the functionality of the former Smarp, COYO, and Jubiwee, is an employee communications platform that aligns the workforce and improves employee engagement.N/A

    Streams.AI by PanTerra

    Score8.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content Management solutions which are delivered securely from the cloud through a browser-based client as well as mobile apps for smartphones and tablets, are designed to eliminate any on-premises deployed…

    $17.95

    per month per seat

    Pricing
    HaiiloStreams.AI by PanTerra
    Editions & Modules
    No answers on this topic
    Business Basic
    $17.95
    per month per seat
    Business Plus
    $24.95
    per month per seat
    Professional
    $29.95
    per month per seat
    Call Center
    $44.95
    per month per seat
    Offerings
    Pricing Offerings
    HaiiloStreams.AI by PanTerra
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsAll plans are eligible for volume and term-based discounts.
    More Pricing Information
    Community Pulse
    HaiiloStreams.AI by PanTerra
    Considered Both Products
    Haiilo
    No answer on this topic
    PanTerra Networks
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    86 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    86 Answers
    Happy with the feature set
    No answers on this topic
    90%
    Happy with the feature set
    86 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    75 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    76 Answers
    Features
    HaiiloStreams.AI by PanTerra
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Haiilo and Streams.AI by PanTerra
    Feature
    Haiilo
    -
    Ratings
    Streams.AI by PanTerra
    9.1
    1 Ratings
    7% above category average
    High quality audio00 Ratings9.11 Ratings
    High quality video00 Ratings9.11 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Haiilo and Streams.AI by PanTerra
    Feature
    Haiilo
    -
    Ratings
    Streams.AI by PanTerra
    7.7
    2 Ratings
    10% below category average
    Desktop sharing00 Ratings7.72 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Haiilo and Streams.AI by PanTerra
    Feature
    Haiilo
    -
    Ratings
    Streams.AI by PanTerra
    8.2
    1 Ratings
    4% below category average
    Calendar integration00 Ratings8.21 Ratings
    Meeting initiation00 Ratings8.21 Ratings
    Record meetings / events00 Ratings8.21 Ratings
    Online Events Security
    Comparison of Online Events Security features of Haiilo and Streams.AI by PanTerra
    Feature
    Haiilo
    -
    Ratings
    Streams.AI by PanTerra
    9.1
    1 Ratings
    14% above category average
    User authentication00 Ratings9.11 Ratings
    Participant roles & permissions00 Ratings9.11 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Haiilo and Streams.AI by PanTerra
    Feature
    Haiilo
    -
    Ratings
    Streams.AI by PanTerra
    9.5
    4 Ratings
    11% above category average
    Hosted PBX00 Ratings10.04 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings8.53 Ratings
    Directory of employee names00 Ratings10.03 Ratings
    Call Management
    Comparison of Call Management features of Haiilo and Streams.AI by PanTerra
    Feature
    Haiilo
    -
    Ratings
    Streams.AI by PanTerra
    8.6
    4 Ratings
    1% below category average
    Answering rules00 Ratings10.04 Ratings
    Call recording00 Ratings10.03 Ratings
    Call park00 Ratings10.04 Ratings
    Call screening00 Ratings7.83 Ratings
    Message alerts00 Ratings8.62 Ratings
    Business SMS/External Messaging00 Ratings3.92 Ratings
    Online Fax00 Ratings9.13 Ratings
    Voicemail Transcription00 Ratings9.11 Ratings
    Mobile apps
    Comparison of Mobile apps features of Haiilo and Streams.AI by PanTerra
    Feature
    Haiilo
    -
    Ratings
    Streams.AI by PanTerra
    8.6
    3 Ratings
    3% below category average
    Mobile app for iOS00 Ratings10.03 Ratings
    Mobile app for Android00 Ratings7.31 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Haiilo and Streams.AI by PanTerra
    Feature
    Haiilo
    -
    Ratings
    Streams.AI by PanTerra
    8.5
    4 Ratings
    0% above category average
    Centralized communications management00 Ratings8.62 Ratings
    Team messaging00 Ratings7.33 Ratings
    Team document sharing00 Ratings9.11 Ratings
    Call and meeting analytics00 Ratings9.11 Ratings
    Best Alternatives
    HaiiloStreams.AI by PanTerra
    Small Businesses
    Workplace from Meta (discontinued)
    Score8 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    Workvivo
    Score9.4 out of 10
    Webex Calling
    Score8.8 out of 10
    Enterprises
    Workplace from Meta (discontinued)
    Score8 out of 10
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HaiiloStreams.AI by PanTerra
    Likelihood to Recommend
    8.5
    (2 ratings)
    7.9
    (96 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    9.6
    (6 ratings)
    Usability
    9.0
    (1 ratings)
    7.6
    (14 ratings)
    Availability
    8.0
    (1 ratings)
    9.1
    (1 ratings)
    Performance
    8.0
    (1 ratings)
    9.1
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    8.7
    (86 ratings)
    Online Training
    9.0
    (1 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    8.3
    (79 ratings)
    Configurability
    8.0
    (1 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    HaiiloStreams.AI by PanTerra
    Likelihood to Recommend
    Haiilo
    We believe that our employees’ personal growth is key to our business success. They are passionate experts who are eager to grow as professionals and share their knowledge. We were looking for a solution that would help us support their thought leadership and personal branding efforts. Smarp was the answer — a place where our employees could start engaging conversations around the company’s milestones and the latest industry news. For us, it is extremely important to encourage our employees to share their stories and what it’s like to work at Swarovski in their own words. We didn’t want to limit our communication efforts to the messages we share through the official Swarovski communication channels. As mentioned earlier, one of our top priorities at Swarovski is to empower our employees and support their personal growth. It is important for us to enable them to contribute to the development of our employer brand. We wanted to make sure that the content our employees receive in their personal news feeds resonates with their expertise and interest. By offering a wide range of topics and letting our employees decide which ones they want to follow, we make sure that we share the right content with them — the content they want to consume
    Incentivized
    Read full review
    PanTerra Networks
    One of the main draws of PanTerra Networks Streams is the unlimited calling, which was very enticing. We chose the platform over other models (per-call for example) because they simplified billing. While the video conferencing and messaging feel bare-bones or underdeveloped in comparison to other players in the market, the fact that the messaging is seamlessly integrated into the PBX makes it easy to use. The call routing systems are especially robust, which in the collections world is very important to be able to segment calls to different users.
    Incentivized
    Read full review
    Pros
    Haiilo
    • Ease of use
    • Ease of setup
    • Channel segmentation
    • Detailed analytics
    Incentivized
    Read full review
    PanTerra Networks
    • Attended or un-attended answering of incoming calls
    • Transfer calls to appropriate person
    • Integrates with cell phones for always available
    • Keeps a log of phone calls
    • Allows me to use messaging on my phone system and desktop
    • Allows me to manage user accounts
    Incentivized
    Read full review
    Cons
    Haiilo
    • Pricing can be reduced per user.
    Incentivized
    Read full review
    PanTerra Networks
    • While the faxes run smoothly, they sometimes take a while to go through. Things tend to lag.
    • There isn't a built-in live chat if you have a question.
    • Sometimes I have to call support to work through things instead of figuring it out on my own.
    Incentivized
    Read full review
    Likelihood to Renew
    Haiilo
    It's a solid tool and embraced by the people who are using it.
    Incentivized
    Read full review
    PanTerra Networks
    In all likelihood, we will remain Panterra customers for many years. VoIP phone and messaging is a rapidly expanding and evolving market, however, and its possible a better solution will come along, but for now, Panterra Streams offers a compelling solution combining leading features, great customer service, and affordable pricing.
    Incentivized
    Read full review
    Usability
    Haiilo
    very easy to use, available on PC or mobile
    Incentivized
    Read full review
    PanTerra Networks
    Streams.AI by PanTerra is a great reliable service and that's what I want it to be. It's accessible wherever I am or however I am working - which is perfect. I would rate Streams.AI by PanTerra more highly if it required less steps and operated more functions in the background. I don't need any extra windows to do anything if it's working in my phone or connected to my email. So fewer steps and faster usage would improve my rating.
    Incentivized
    Read full review
    Reliability and Availability
    Haiilo
    No answers on this topic
    PanTerra Networks
    We have not experienced any outages or issues during business hours
    Incentivized
    Read full review
    Performance
    Haiilo
    No answers on this topic
    PanTerra Networks
    Fantastic. Very happy!!! We love it and haven't had any issues.
    Incentivized
    Read full review
    Support Rating
    Haiilo
    Very responsive support team, also taking into consideration feedback on how to improve the platform
    Incentivized
    Read full review
    PanTerra Networks
    Support was always very helpful when we called them. If they didn't know the answer right then, you can bet they were either going to either find the answer or find someone who knows the answer. We were never left hanging or had an unsatisfactory experience when contacting support.
    Incentivized
    Read full review
    Online Training
    Haiilo
    Great support from the Account Manager on onboarding new users and explaining how the tool works.
    Incentivized
    Read full review
    PanTerra Networks
    Everything was fantastic. Training was sufficient and everything was easy to use. It was provided on our schedule and was very clear. I did the training myself. Training person was very knowledgeable. We are very happy. Only two users. very happy very happy very happy very happy very happy very happy
    Incentivized
    Read full review
    Implementation Rating
    Haiilo
    Fast and smooth implementation, all aspects were clarified and solved in real time
    Incentivized
    Read full review
    PanTerra Networks
    The implementation was relatively quick and easy. We did have to wait to have someone assigned which took longer that I was hoping. We were able to get the phone system up and running within a day. So there was no disruption or too many voicemails to answer
    Incentivized
    Read full review
    Alternatives Considered
    Haiilo
    Smarp is a cheaper and easier solution to implement than Sociabble. Sociabble provides a more robust and customizable platform that can be more tailored to your team but can be significantly harder for teams to adopt. Since one of the primary reasons we utilize Smarp is to make social sharing easy for users who would otherwise not do so, ease of adoption is a critical differentiator in Smarp’s favor. However, there are certainly use cases where a more robust platform like Sociabble would make more sense for a company.
    Incentivized
    Read full review
    PanTerra Networks
    PanTerra Networks is viewed as more competitive, and close enough to win. Those other companies do offer more integrations off the shelve, and do have a more user friendly portal. Panterra does give the client a more personalized experience when it comes to the presentation, so the customer feels like they're getting a more personalized experience.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Haiilo
    No answers on this topic
    PanTerra Networks
    Best pricing available. VERY HAPPY. Has not increased much at all.
    Incentivized
    Read full review
    Scalability
    Haiilo
    No answers on this topic
    PanTerra Networks
    We only have three phones and two users
    Incentivized
    Read full review
    Return on Investment
    Haiilo
    • Smarp makes it easy to see the EEMV (estimated earned media value) your company has generated by sharing through the platform (the Ad spend equivalence of your efforts)
    • Smarp increased the average teams LinkedIn activity/sharing by ~50%
    • Smarp is affordable and often provides a positive ROI when considering the EEMV benefits
    Incentivized
    Read full review
    PanTerra Networks
    • Very reliable. We make hundreds of calls outbound and there has never been a connectivity issue or otherwise
    • We decreased our monthly expense for reliable service by several hundred dollars
    • The onboarding support was the best we've ever experienced. They were on the phone while we hooked up every phone, tested, and got it all set up with ease.
    • Any changes needed after onboarding were difficult to accomplish without a call to customer service. Some of those calls to customer service made things more confusing
    Incentivized
    Read full review
    ScreenShots

    Streams.AI by PanTerra Screenshots

    Screenshot of some of the advanced collaboration features. Streams is an end-to-end cloud communications, collaboration, and file-sharing suite.Screenshot of the AppDesigner. PanTerra can set up the platform before deployment, but turnkey tools are also available to do more with its open API.Screenshot of the analytics and reporting dashboards. These offer access to customizable analytic performance data available for the life of an open account.Screenshot of PanTerra IP Phones, which feature safeguards like TLS, HTTPS certificates, call server redundancy, and SRTP for voice security. They also include mobile security options such as device lockout and admin tools for quick reassignment.