Harri, headquartered in New York, offers a workforce optimization platform for restaurants, which supports scheduling and attendance management, hiring, as well as communicating with employees and collaboration.
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Recruit CRM
Score 9.5 out of 10
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Recruit CRM is an Applicant Tracking System which is designed to help recruitment agencies, executive search firms, headhunters, and independent recruiters perform better. Recruit CRM helps manage candidates, clients, contacts, resumes, and emails in one place. Source candidates, clients, and companies from LinkedIn with one click. Boolean search and Radius Search features helps users find records with better results. Moreover, Recruit CRM hosts a jobs page on the user's…
Harri is optimized for hotel companies and medium-sized companies with a high demand for personnel, due to its potential it allows the recruitment of suitable employees for each job
Recruit CRM is would make a great choice if you are looking for a CRM/ATS partner. Their training and support make it impossible to not have the tools necessary for success from the first sign-on. They continue to improve their product by soliciting direct feedback and suggested features from users. Their customer support is live 24-7 and the response time for any questions or issues is outstanding which is critical for a company with employees in different time zones or one without on-site technical support.
I9 is filled up with machine accuracy. The fact that it is not possible to override the system and hire someone without a proper and valid work permit, makes our lives more relaxed.
Adding a new policy is done within a couple of hours... for the company that has close to 400 employees.
Reporting is quick and very easy to handle. All of your data can be pulled from the phone!
Managing interviews and handling hiring is extremely fast. everything is being done through three clicks.
There is always room for improvement and I believe RCRM is a great system that is adapting to what it's users want and need. The system suits our needs and is a huge improvement from our previous system. I can't say enough good things about the customer service. They have great follow up and always get back to me within the same day. If there is ever an unknown, there is a timeline given for follow up and a promise to get it resolved. They always come through. It's important to have a team behind your software that listens and adapts.
I have never had to use customer support on Harri’s website. I would say that this tells you a lot about the software itself - very user-friendly - which is why I scored it a 7! There have been a few times when it has taken me a while to work out errors on a page, for example, phone number formats. It would be useful if Harri were to provide more information e.g., if you were to hover over the telephone number, for example. It told you the way it wanted you to write it.
Again, the customer service team is awesome. They always respond in the same day and have resolved any issue I have ever had. They have made improvements to the system on a weekly basis, always improving for their users. There is a forum where you can leave your feature suggestions and vote on ones left by other users. The reps will jump on a call or screen share with you if you need to be walked through anything. They go above and beyond.
We evaluated about 3-5 different vendors. The low barrier to entry made it an easy target to test out. Forcing an upfront annual fee was not in our interest without extensively testing the product. We also had a very basic requirement - an easy way to intake a large number of candidates and move them through a recruitment process. We didn't need anything else special at the time and recruit CRM was the most straightforward application that would provide us with a solution.
