What users are saying about
162 Ratings
Top Rated
58 Ratings
162 Ratings
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Score 8.7 out of 100
Top Rated
58 Ratings
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Score 8.5 out of 100

Attribute Ratings

  • Harvest is rated higher in 1 area: Likelihood to Recommend
  • Hubstaff is rated higher in 1 area: Support Rating

Likelihood to Recommend

9.8

Harvest

98%
46 Ratings
9.0

Hubstaff

90%
22 Ratings

Support Rating

8.4

Harvest

84%
36 Ratings
10.0

Hubstaff

100%
7 Ratings

Likelihood to Recommend

Harvest

Harvest salt or immediate need for a replacement time tracking system that had become out of financial reach. It was a simple solution that everyone in our organization picked up really quickly. For myself at the administrative level, I have had no trouble adding clients, adjusting tasks, migrating tasks and running reports. I am unsure as to the best practices at this time for a particular clients that have very specific price rate associated to very specific roles, it will still list the roles that we do not want in the drop-down menu and I would really like to eliminate that. I do not want room for error or for any particular user to pick the wrong task. It still lists them as non-billable but there are no non-billable hours associated to that client, so we don’t need those at all on the drop down.
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Hubstaff

It enables you to monitor workers' time on every project. It monitors productivity even if an internet connection is not available. It provides a customizable interface. Every task is customizable to suit project requirements. It allows you to track time from anywhere in the world. In this way, it provides powerful insights to determine how many hours are required to do a project.
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Pros

Harvest

  • Offers several options on using the tool, for example, you can use the app on your phone, the app for desktop, or simply have the website open.
  • The timer integrates with other platforms. For example, our team uses Asana as our project management tool. Now, in real-time, I can know which projects my team is working on and whether we're implementing good time management strategies to meet our goals.
  • The summary break downs are wonderful! You can view an individual's hours as well as project hours. There are even notifications you could receive when your team is getting close to reaching the allotted time for a client's project.
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Hubstaff

  • Its interface is also quite easy to handle and is designed in a user friendly way.
  • Overall, I feel that Hubstaff is a very useful invention that has the ability to attract and fascinate users.
  • Hubstaff offers a customizable and easily tailored according to your requirements user interface where with the help of just one click you can start or even stop tracking your daily project activities.
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Cons

Harvest

  • Sometimes it can be difficult to find the item that you're looking for, as there are tabs for time, projects, team, reports etc. and it's not always clear where the item you're looking for will be housed.
  • It would be nice if things could be broken out more clearly by department, as sometimes the entire organization will be added to a new project when really only a couple of people should have.
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Hubstaff

  • I am having a problem with its customer support. [I feel it is] one of the worst customer service I have gone through for the longest time. They did not even know about their own platform, response time is late and there is no such name of help from their side what so ever which makes it a very difficult platform to use.
  • [I believe it] needs a lot of upgrades in customer support system.
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Pricing Details

Harvest

Starting Price

Editions & Modules

Harvest editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Hubstaff

    Starting Price

    Editions & Modules

    Hubstaff editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Support Rating

      Harvest

      I have not actually had any customer support issues as the product just works for me and I have not needed it. So using that as the basis of making my assessment on support I would reckon the team are pretty responsive and attentive to customer needs. I have only used the solution on Chrome and Android so have no idea what the experience is like on other browsers or phone operating systems.
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      Hubstaff

      Hubstaff has always responded to support requests in a timely manner and has kept me in the loop of changes. When contacting them about future changes/features they've always been upfront on whether that is a change they are looking to make and when that change may occur. Finally, if the person I have communicated with was unable to resolve, they always escalated to the next best person who can answer/resolve.
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      Alternatives Considered

      Harvest

      Harvest is significantly better than Jira. I think Jira's is not originally intended to be used as a time logging/management system, but we had been previously using it as that. It was much clunkier, and many employees had a difficult time using it as a user interface goes. Harvest is much more user friendly and has simplified the daily time-logging process for everyone in our office
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      Hubstaff

      Hubstaff keeps interesting and smart features and functions. The most interesting feature is the reporting feature that has brought much convenience
      to me. It is no doubt a great tool for planning budgets, managing workflows,
      tracking time, and best supervision capabilities.
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      Return on Investment

      Harvest

      • Harvest has improved our payment schedules. Since we switched, we get paid for projects much sooner.
      • Harvest has saved us a ton of time with payroll. We are able to track our users time and pay them appropriately based on their billable hours.
      • Harvest is becoming a lifesaver around tax time. The reporting features have allowed us to pull reports for our tax accountant.
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      Hubstaff

      • Hubstaff has enabled us to identify the most productive workers which enables us to maximize profitability.
      • Hubstaff has enabled us to quickly identify drops in engagement or output, or just poor performance due to not caring so we can move on instead of trying to fit a square peg into a round hole.
      • HubStaff lets us actively measure retainers vs delivered hours and adjust contracts to what we really need based on our time expenditures.
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      Screenshots

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