What users are saying about
137 Ratings
35 Ratings
137 Ratings
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Score 8.5 out of 100
35 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Harvest

Harvest salt or immediate need for a replacement time tracking system that had become out of financial reach. It was a simple solution that everyone in our organization picked up really quickly. For myself at the administrative level, I have had no trouble adding clients, adjusting tasks, migrating tasks and running reports.I am unsure as to the best practices at this time for a particular clients that have very specific price rate associated to very specific roles, it will still list the roles that we do not want in the drop-down menu and I would really like to eliminate that. I do not want room for error or for any particular user to pick the wrong task. It still lists them as non-billable but there are no non-billable hours associated to that client, so we don’t need those at all on the drop down.
Anonymous | TrustRadius Reviewer

Hubstaff

Hubstaff is a great find for us in the management of projects easily. It is a fully-featured platform and keeps smart features.
Great program with full robust technology attracts me more and helping a lot. Support needs a lot of improvements. Other
than that, it’s a great platform, definitely recommend this to other businesses as well.
Craig Varghese | TrustRadius Reviewer

Pros

Harvest

  • Offers several options on using the tool, for example, you can use the app on your phone, the app for desktop, or simply have the website open.
  • The timer integrates with other platforms. For example, our team uses Asana as our project management tool. Now, in real-time, I can know which projects my team is working on and whether we're implementing good time management strategies to meet our goals.
  • The summary break downs are wonderful! You can view an individual's hours as well as project hours. There are even notifications you could receive when your team is getting close to reaching the allotted time for a client's project.
Sarah Porter | TrustRadius Reviewer

Hubstaff

  • Its ease of use and implementation compelled me to prefer this tool over others.
  • I love the way it introduces us day to day latest and simple techniques for managing workflows.
  • The biggest and the major pro of this software is that it plays a vital role in monitoring my remote employees so conveniently.
  • It comprises of best time tracking features.
Emily Fasano | TrustRadius Reviewer

Cons

Harvest

  • Sometimes it can be difficult to find the item that you're looking for, as there are tabs for time, projects, team, reports etc. and it's not always clear where the item you're looking for will be housed.
  • It would be nice if things could be broken out more clearly by department, as sometimes the entire organization will be added to a new project when really only a couple of people should have.
Laura Cain | TrustRadius Reviewer

Hubstaff

  • [Hubstaff] is limited to integrations, while working on the projects I face difficulty to drag the drop because sometimes the plan requires to be discussed and it becomes a necessity to insert various attachments on the spot so that we could achieve the maximum.
  • Further live chats should be made available.
Jonathan Turner | TrustRadius Reviewer

Support Rating

Harvest

Harvest 8.5
Based on 26 answers
I have not actually had any customer support issues as the product just works for me and I have not needed it. So using that as the basis of making my assessment on support I would reckon the team are pretty responsive and attentive to customer needs. I have only used the solution on Chrome and Android so have no idea what the experience is like on other browsers or phone operating systems.
Marc Duke | TrustRadius Reviewer

Hubstaff

Hubstaff 9.3
Based on 6 answers
Hubstaff has always responded to support requests in a timely manner and has kept me in the loop of changes.When contacting them about future changes/features they've always been upfront on whether that is a change they are looking to make and when that change may occur. Finally, if the person I have communicated with was unable to resolve, they always escalated to the next best person who can answer/resolve.
David Judge | TrustRadius Reviewer

Alternatives Considered

Harvest

Harvest is significantly better than Jira. I think Jira's is not originally intended to be used as a time logging/management system, but we had been previously using it as that. It was much clunkier, and many employees had a difficult time using it as a user interface goes.Harvest is much more user friendly and has simplified the daily time-logging process for everyone in our office
Tegan Jenner | TrustRadius Reviewer

Hubstaff

Wrike has a task based system that you can clock time against, but it just wasn't flexible enough for the type of work we do, particularly the one offs. HubStaff is also really simple to use, so anyone can get started with it without any training or previous knowledge required. It doesn't take up a lot of space and I can manage it from the top of my screen in addition to the app itself. It also has a phone app which is great if some employees occasionally travel
Anonymous | TrustRadius Reviewer

Return on Investment

Harvest

  • Harvest has improved our payment schedules. Since we switched, we get paid for projects much sooner.
  • Harvest has saved us a ton of time with payroll. We are able to track our users time and pay them appropriately based on their billable hours.
  • Harvest is becoming a lifesaver around tax time. The reporting features have allowed us to pull reports for our tax accountant.
Brian Alonzo | TrustRadius Reviewer

Hubstaff

  • The availability of the recording feature is the biggest plus of this software so that I can easily record things that can be proved helpful to me further.
  • It has replaced timesheets with spreadsheets and this is how it makes my work easier and interesting for me.
Emily Fasano | TrustRadius Reviewer

Screenshots

Pricing Details

Harvest

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Hubstaff

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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