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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HCL BigFix

    Score8.3 out of 10
    N/ABigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A

    IBM Cloudability

    Score8.9 out of 10
    N/AIBM Cloudability is a cloud cost management and optimization (FinOps) tool that enables IT, finance, and business teams to optimize their cloud spend across all cost sources, all maturity levels, and for all stakeholders.N/A
    Pricing
    HCL BigFixIBM Cloudability
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HCL BigFixIBM Cloudability
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HCL BigFixIBM Cloudability
    Considered Both Products
    HCLSoftware
    No answer on this topic
    Apptio an IBM Company
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    94%
    Would buy again
    145 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    107 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    90%
    Happy with the feature set
    139 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    88%
    Lived up to sales and marketing promises
    87 Answers
    Implementation went as expected
    No answers on this topic
    90%
    Implementation went as expected
    98 Answers
    Best Alternatives
    HCL BigFixIBM Cloudability
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Action1
    Score9.4 out of 10
    No answers on this topic
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HCL BigFixIBM Cloudability
    Likelihood to Recommend
    9.0
    (5 ratings)
    8.8
    (147 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.4
    (6 ratings)
    Usability
    -
    (0 ratings)
    7.8
    (147 ratings)
    Availability
    -
    (0 ratings)
    6.4
    (1 ratings)
    Performance
    -
    (0 ratings)
    5.5
    (1 ratings)
    Support Rating
    6.0
    (3 ratings)
    2.3
    (3 ratings)
    In-Person Training
    -
    (0 ratings)
    1.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    6.4
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.4
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    6.4
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    HCL BigFixIBM Cloudability
    Likelihood to Recommend
    HCLSoftware
    HCL BigFix is well-suited:
    1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
    2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
    3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
      However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
    4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
    Read full review
    Apptio an IBM Company
    I don't have much exposure to the tool. I mean, I'm relatively new to using it as a platform, but I haven't really seen the benefit, especially with the actual renewal talks at the company. I'm not seeing what AWS native solutions are, how probability improves on that as opposed to just using AWS and just, I don't know. I'm not seeing the benefit, at least in my eyes.
    Incentivized
    Read full review
    Pros
    HCLSoftware
    • Software inventory.
    • Patch deployment.
    • Patch review.
    Incentivized
    Read full review
    Apptio an IBM Company
    • We are able to integrate multiple sources of data to have a comprehensive view of our spend.
    • We are able to get more detailed insights via container dashboard for kubernetes spend
    • A unified platform to manage overall cloud spend along with related FinOps spend
    Incentivized
    Read full review
    Cons
    HCLSoftware
    • The patching function is difficult for RedHat Linux servers, and can be improved.
    • The site configuration and access control appears to be cumbersome.
    Incentivized
    Read full review
    Apptio an IBM Company
    • For me, it is a lot of anomaly detection and I think there's a lot of improvement that can be made to show anomalies that happen over time because if it's just day to day or week to week, you may not see the change. But if you see the trend over a period of time, show me something that has grown 40%, 50% over the past three months and maybe you can do those things and we just haven't figured them out yet. So we are very new to the product, but I think anomaly detection for me is one of the bigger things.
    Incentivized
    Read full review
    Likelihood to Renew
    HCLSoftware
    No answers on this topic
    Apptio an IBM Company
    Cloudability has been one solution for almost all of our FinOps needs. Except for Data transfer costs, we have covered all use cases and have made significant savings across our cloud infrastructure. Reporting has provided management a deeper analysis into their spending and helped them forecast their budgets for next year
    Incentivized
    Read full review
    Usability
    HCLSoftware
    No answers on this topic
    Apptio an IBM Company
    I gave the IBM Cloudability a 7/10 because it is good, but it could improve in some places. It is easy to get data uploaded and ready to view, but it is only up to a certain point in time, and not live data. As for how it looks, the interface is good for viewing, however navigation could be a little better, maybe supported with a roadmap.
    Incentivized
    Read full review
    Reliability and Availability
    HCLSoftware
    No answers on this topic
    Apptio an IBM Company
    Only been 1 or 2 occaisions when not available, in 3 years
    Incentivized
    Read full review
    Performance
    HCLSoftware
    No answers on this topic
    Apptio an IBM Company
    Afternoons tend to be a little slower, due to US traffic I assume
    Incentivized
    Read full review
    Support Rating
    HCLSoftware
    Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
    Incentivized
    Read full review
    Apptio an IBM Company
    While there have been few support cases where the experience was good. But in multiple support cases it's firstly delayed and even after weeks or months of time, team is not able to provide us with the RCA of the issue. All they are claiming is the issue is now fixed which I still see coming back after few days or weeks as we've never identified and addressed the root cause.
    Incentivized
    Read full review
    Online Training
    HCLSoftware
    No answers on this topic
    Apptio an IBM Company
    Training was adequate, but the real learning begins when you start using the product, like most things. All major functions were covered so as an entry point, was a good introduction to the product. The training pace was good as well, the areas were covered in decent depth, without being too much of an information overload.
    Incentivized
    Read full review
    Implementation Rating
    HCLSoftware
    No answers on this topic
    Apptio an IBM Company
    Within months
    Read full review
    Alternatives Considered
    HCLSoftware
    We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
    Read full review
    Apptio an IBM Company
    Before Apptio we extensively used the cloud native and in house automated and developed cost optimization tool using python , powershell and leveraging the various cloud native services like AWS systems manager , Azure Functions and Azure automation run books.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    HCLSoftware
    No answers on this topic
    Apptio an IBM Company
    I wasn't personally involved, but all dealings with Apptio have been easy
    Incentivized
    Read full review
    Scalability
    HCLSoftware
    No answers on this topic
    Apptio an IBM Company
    Works as designed
    Incentivized
    Read full review
    Return on Investment
    HCLSoftware
    • When there is a need to patch a Windows System it has worked
    Incentivized
    Read full review
    Apptio an IBM Company
    • Apptio Cloudability has enabled us to charge back 100% of our cloud spend to our business users and on an automated basis through the use of ApptioOne
    • Apptio Cloudability's transparency and metrics have enabled us to save millions of dollars in cloud spend across our user base.
    Incentivized
    Read full review
    ScreenShots

    HCL BigFix Screenshots

    Screenshot of HCL BigFix Inventory DashboadScreenshot of HCL BigFix Inventory - Spend OverviewScreenshot of DEX ScoreScreenshot of Modern Client ManagementScreenshot of Tenable Vulnerability

    IBM Cloudability Screenshots

    Screenshot of ML backed rightsizing recommendations surfacing multiple scenarios with tools to help sort those that can me realistically actioned on, with Jira and ServiceNowScreenshot of an allocation of cloud viewed through the enterprise grade tools to tailor data for chargeback/showback across an organizationScreenshot of intelligent forecasting including seasonality, cost drivers and net new spendScreenshot of anomaly detection capabilities to stop issues in their tracks via the right people for the job