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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HCL BigFix

    Score8.3 out of 10
    N/ABigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A

    ThreatDown, powered by Malwarebytes

    Score9.5 out of 10
    N/AThreatDown (formerly Malwarebytes for Business), combines Malwarebytes' endpoint security capabilities in four bundles. The basic Core tier includes incident response, Next-gen AV, device control, vulnerability assessments, and the ability to block unwanted application.

    $345

    per year 5 endpoints (minimum)

    Pricing
    HCL BigFixThreatDown, powered by Malwarebytes
    Editions & Modules
    No answers on this topic
    Core
    $345
    per year per endpoint (minimum 5)
    Advanced
    $395
    per year per endpoint (minimum 5)
    Elite
    $495
    per year per endpoint (minimum 5)
    Ultimate
    $595
    per year per endpoint (minimum 5)
    Offerings
    Pricing Offerings
    HCL BigFixThreatDown, powered by Malwarebytes
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Optional Add-Ons include server and mobile device protection. Server protection ranges from $129 to $179 per annum depending on service tier. Mobile security is $10 per device, no matter the service tier. A 10% discount is offered for choosing a two-year billing plan.
    More Pricing Information
    Community Pulse
    HCL BigFixThreatDown, powered by Malwarebytes
    Considered Both Products
    HCLSoftware
    No answer on this topic
    Malwarebytes
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    93%
    Would buy again
    13 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    86%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    13 Answers
    Features
    HCL BigFixThreatDown, powered by Malwarebytes
    Endpoint Security
    Comparison of Endpoint Security features of HCL BigFix and ThreatDown, powered by Malwarebytes
    Feature
    HCL BigFix
    -
    Ratings
    ThreatDown, powered by Malwarebytes
    8.8
    15 Ratings
    3% above category average
    Anti-Exploit Technology00 Ratings8.514 Ratings
    Endpoint Detection and Response (EDR)00 Ratings9.215 Ratings
    Centralized Management00 Ratings9.715 Ratings
    Hybrid Deployment Support00 Ratings8.08 Ratings
    Infection Remediation00 Ratings8.614 Ratings
    Vulnerability Management00 Ratings8.713 Ratings
    Malware Detection00 Ratings8.815 Ratings
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    User Ratings
    HCL BigFixThreatDown, powered by Malwarebytes
    Likelihood to Recommend
    9.0
    (5 ratings)
    8.3
    (15 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (3 ratings)
    Support Rating
    6.0
    (3 ratings)
    10.0
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    HCL BigFixThreatDown, powered by Malwarebytes
    Likelihood to Recommend
    HCLSoftware
    HCL BigFix is well-suited:
    1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
    2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
    3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
      However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
    4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
    Read full review
    Malwarebytes
    I think Malwarebytes is the best anti-malware company. I think it is well-suited for any situation and any device. I think Malwarebytes does the best on Windows and on MacOS. Also, Malwarebytes is always improving, and you can tell they are a company that stays on top of cybersecurity trends. If you have a tight budget or looking for the cheapest solution, then Malwarebytes may not be the solution for you. To clarify, I don't think Malwarebytes is that much more expensive compared to its closest competitors.
    Incentivized
    Read full review
    Pros
    HCLSoftware
    • Software inventory.
    • Patch deployment.
    • Patch review.
    Incentivized
    Read full review
    Malwarebytes
    • Protects against malware - No matter how much training you give end users on social hacking, there is always a breach at some point.
    • Protects against ransomware - Ransomware could spell disaster for a company...it could literally shut the doors for good.
    • Centralized administration - Without a terrific centralized method to manage all the systems being protected, it would require an extra position just to maintain all endpoints.
    Incentivized
    Read full review
    Cons
    HCLSoftware
    • The patching function is difficult for RedHat Linux servers, and can be improved.
    • The site configuration and access control appears to be cumbersome.
    Incentivized
    Read full review
    Malwarebytes
    • poor customer service
    • dashboard says product is working EVEN THOUGH IT WAS NOT!
    • slow response to concerns that should be easy to remedy
    • creates baggage which caused certain computers and the network to run more slowly
    • caused 3 computers on our network top have windows errors and network issues
    Read full review
    Likelihood to Renew
    HCLSoftware
    No answers on this topic
    Malwarebytes
    When I first used the tool in my home systems MANY years ago, I wished for a Business version. I was once at a focus group for a major antivirus company, and one attendee’s feedback to “what could we do better?” was “buy out MalwareBytes and add it to your tool”. I’ve used the Business version since it first became available, and have continued to be a dedicated user through the many iterations and improvements
    Incentivized
    Read full review
    Usability
    HCLSoftware
    No answers on this topic
    Malwarebytes
    It simply works. It doesn't require the hand-holding and monitoring that some other solutions do. It's simple to deploy and maintain, and adding custom content such as Exceptions require minimal effort. I’ve had to add a few exceptions for internal-use, in-house-developed tools, but it’s quite simple to do so within the online interface
    Incentivized
    Read full review
    Support Rating
    HCLSoftware
    Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
    Incentivized
    Read full review
    Malwarebytes
    As I mentioned, we have only email support. Their phone support was very expensive. If we ever have any issues, we have to email them and wait for their response. In most cases, I have figured out the issue on my own. The software is very stable so we haven't used their support much.
    Incentivized
    Read full review
    Implementation Rating
    HCLSoftware
    No answers on this topic
    Malwarebytes
    I first implemented this more than 10 years ago, when it required an in-site setup with SQL Server (or SQL Express), and even that was pretty easy. With the move to centralized web management some treats ago, it’s become even easier to deploy
    Incentivized
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    Alternatives Considered
    HCLSoftware
    We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
    Read full review
    Malwarebytes
    It's no contest. Cisco AMP, Umbrella and Endpoint use vast amounts of resources and provide little protection when compared with Malwarebytes. One client recently replaced Cisco with MWB and found over 7,300 vulnerabilities on 352 endpoints, including 120 listed as Critical and 7,180 listed as High, with CVE's dating back to 2008.
    Read full review
    Return on Investment
    HCLSoftware
    • When there is a need to patch a Windows System it has worked
    Incentivized
    Read full review
    Malwarebytes
    • The ease of remediation has saved our IT team a number of hours manually installing, for example, the free version of Malwarebytes to remove infections, and then cleaning the machine up. Being able to centrally send commands to clean the device is much more efficient.
    • The centralised management has also alerted us to infections on machines that we might not otherwise have known about, as the existing AV had not detected them, saving us potential data loss, or system damage.
    Incentivized
    Read full review
    ScreenShots

    HCL BigFix Screenshots

    Screenshot of HCL BigFix Inventory DashboadScreenshot of HCL BigFix Inventory - Spend OverviewScreenshot of DEX ScoreScreenshot of Modern Client ManagementScreenshot of Tenable Vulnerability