TrustRadius: an HG Insights company

HCL BigFix vs. McAfee Total Protection (discontinued)

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HCL BigFix

    Score8.3 out of 10
    N/ABigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A

    McAfee Total Protection (discontinued)

    Score4.7 out of 10
    N/AMcAfee's Total Protection included antivirus and antimalware offerings for home and small businesses or home offices. This product line is not a focus for Trellix, the brand formed from the merger of McAfee and FireEye that offers business grade products. Trellix Endpoint Security is the company's product line for business endpoint security.

    $24.99

    per year (2 year subscription, 5 devices)

    Pricing
    HCL BigFixMcAfee Total Protection (discontinued)
    Editions & Modules
    No answers on this topic
    Multi-Device
    $24.99
    per year (2 year subscription, 5 devices)
    Individual
    $29.99 ($79.99)
    1st year price (subsequent years)
    Family
    $29.99
    per year (2 year subscription, 10 devices)
    Offerings
    Pricing Offerings
    HCL BigFixMcAfee Total Protection (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    HCL BigFixMcAfee Total Protection (discontinued)
    Considered Both Products
    HCLSoftware
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    HCL BigFixMcAfee Total Protection (discontinued)
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    Norton 360
    Score7.8 out of 10
    Medium-sized Companies
    Action1
    Score9.6 out of 10
    Malwarebytes
    Score8.8 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    AVG AntiVirus Business Edition
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HCL BigFixMcAfee Total Protection (discontinued)
    Likelihood to Recommend
    9.0
    (5 ratings)
    9.0
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    6.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    HCL BigFixMcAfee Total Protection (discontinued)
    Likelihood to Recommend
    HCLSoftware
    HCL BigFix is well-suited:
    1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
    2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
    3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
      However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
    4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
    Read full review
    Discontinued Products
    I think McAfee is great to have whether it's for work or for personal use. While it has some drawbacks, I like the peace of mind of feeling safe when I'm browsing the web/email, especially when my computer has sensitive/confidential information, knowing that McAfee will immediately detect any threats. The UI is extremely easy to navigate, which makes it easy for users regardless of how tech-savvy they are.
    Incentivized
    Read full review
    Pros
    HCLSoftware
    • Software inventory.
    • Patch deployment.
    • Patch review.
    Incentivized
    Read full review
    Discontinued Products
    • Excellent protection of all internet connected assets on our VPN.
    • Constant updates of needed security patches that ensure our network and systems are protected from current and emerging/potential threats.
    • Prompt and reliable customer service that provides needed answers and expertise in a crisis.
    • Strategic whitepapers on emerging cyber threats and McAfee solutions to resolve them before they become a problem for my team or our clients.
    Incentivized
    Read full review
    Cons
    HCLSoftware
    • The patching function is difficult for RedHat Linux servers, and can be improved.
    • The site configuration and access control appears to be cumbersome.
    Incentivized
    Read full review
    Discontinued Products
    • Price - Extremely high price tag for many of the solutions.
    Incentivized
    Read full review
    Likelihood to Renew
    HCLSoftware
    No answers on this topic
    Discontinued Products
    McAfee has consistently delivered on its stated goals of providing comprehensive protection for our networks and systems. Due to their excellent work and follow through I have been, and will continue to be a loyal customer.
    Incentivized
    Read full review
    Support Rating
    HCLSoftware
    Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    HCLSoftware
    We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
    Read full review
    Discontinued Products
    I haven't used Norton for a while, but when I did use it I felt that it slowed down my computer and had constant pop-ups, which were both equally frustrating and annoying. It was also very difficult to remove from my computer. Malwarebytes is a great, straightforward program I've used for virus scanning. It's pretty bare bones but I think if you just want something to scan for viruses it gets the job done quickly and reliably. In my opinion McAfee offers similar benefits as Norton but its more intuitive and doesn't impact system performance.
    Incentivized
    Read full review
    Return on Investment
    HCLSoftware
    • When there is a need to patch a Windows System it has worked
    Incentivized
    Read full review
    Discontinued Products
    • Blocks unsafe websites
    • Virus detection and removal
    • Protects sensitive data
    Incentivized
    Read full review
    ScreenShots

    HCL BigFix Screenshots

    Screenshot of HCL BigFix Inventory DashboadScreenshot of HCL BigFix Inventory - Spend OverviewScreenshot of DEX ScoreScreenshot of Modern Client ManagementScreenshot of Tenable Vulnerability